Overview

Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

฿ 3,834+

Overall guest ratings

7.6/10 Good
Based on 494 reviews

Review highlights

  • 9.5
  • 7.7
  • 6.8
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 494 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.4 "94% liked the proximity to shopping."
    • 7.7 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.4 "Good pool."
      8.0 "Clean pool, said 80%."
    • 7.0 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 6.8 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 6.8 "Bar is ok."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.5 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 3.1 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 192 reviews
    • 9.5 "Terrific location."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 7.1 "Good pool."
    • 6.0 "Sufficient wellness & sports facilities."
    • 4.9 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      4.4 "56% were disappointed with the minibar."
      2.6 "74% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.9 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.3 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 2.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 177 reviews
    • 9.6 "Terrific location."
    • 7.7 "Good pool."
    • 7.3 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.5 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    Based on 64 reviews
    • 9.6 "Terrific location."
    • 7.7 "Good service."
    • 7.6 "Good pool."
    • 4.9 "Rooms are not good."

    Overall rating

    7.0 Good
    Based on 59 reviews
    • 9.3 "Terrific location."
    • 7.8 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
    • 4.5 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    comfortable bed
    nice pool area
    free breakfast
    outdoor pool
    nice facility
    great location
    indoor outdoor
    use the pool
    crowne plaza
    carpet were worn
    shuttle to the airport
    airport and the free shuttle
    grand rapids
    liked the pool
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