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131 Hotel-Plaza

255 28th Street SW, Grand Rapids, MI 49548, United States
+1 616 241 6444

฿ 2,614+

Overall guest ratings

4.7/10 OK
Based on 315 reviews

Review highlights

  • 7.1
  • 4.3
  • 3.8
  • 3.2

Nearby

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    About

    When you stay at 131 Hotel-Plaza, you'll be within a 10-minute drive of Gerald R. Ford Museum and Public Museum of Grand Rapids. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An indoor pool and a fitness center are other highlights, and rooms offer room service and free WiFi.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    4.7 OK
    Based on 315 reviews
    • 7.1 "Good breakfast."
    • 6.0 "Location is acceptable."
    • 4.3 "Service is below average."
      3.0 "70% thought the service was unprofessional."
      0.5 "Bad housekeeping, according to 95%."
      0.0 "100% didn't like the management."
    • 3.8 "Bar is not good."
    • 3.2 "Horrible pool."
      1.4 "Dirty pool, said 86%."
    • 3.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    5.2 OK
    Based on 138 reviews
    • 6.3 "Location is acceptable."
    • 4.6 "Service is below average."
    • 3.1 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
    • 2.7 "Horrible pool."
    • 2.6 "Awful rooms."
      2.4 "76% didn't like the uncomfortable beds."
      1.7 "83% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      2.0 "80% said the bathroom was dirty."
    • 1.4 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."

    Overall rating

    4.5 OK
    Based on 160 reviews
    • 4.5 "Service is below average."
    • 3.4 "Pool is below average."
    • 3.2 "Quite uncomfortable."
      2.5 "75% didn't like the uncomfortable beds."
    • 2.7 "Awful rooms."
      1.6 "84% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      1.2 "88% thought they were poorly maintained."
    • 1.3 "Generally quite dirty."
      1.6 "84% said rooms were dirty."
      0.2 "98% thought it was rather dirty."

    Overall rating

    4.9 OK
    Based on 15 reviews
    • 2.9 "Awful rooms."
    data provided by TrustYou

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