Overview

The Willow Hotel

228 Renfrew Street, Glasgow, G11 7HH, United Kingdom
+44 141 332 2332

฿ 1,492+

Overall guest ratings

6.1/10 Good
Based on 1,237 reviews

Review highlights

  • 8.7
  • 7.1
  • 3.8
  • 2.9

Nearby

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    About

    In Glasgow’s vibrant centre, this family-owned guest house offers full Scottish breakfasts and rooms with en suite bathrooms. Glasgow Central Rail Station is just a 15-minute walk away. Glasgow SECC centre and the Kelvingrove Museum and Art Gallery can both be reached in 25 minutes on foot. The Willow is next to Sauchiehall Street and Glasgow’s huge array of shops, bars, and restaurants can all be reached within a 10-minute walk. Each of the bright rooms at The Willow Guest House includes a TV and free tea and coffee to relax with. Rooms also feature an iron and a hairdryer. Free Wi-Fi is available throughout. Cooked breakfasts are served in the dining room each morning, along with toast, eggs, and tea or coffee.

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    Amenities

    • Internet
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 1,237 reviews
    • 8.7 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 7.1 "High value."
      9.7 "97% were happy with the price of the breakfast."
    • 6.8 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 3.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      4.8 "52% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 2.9 "Food is inedible."
      3.6 "64% said the pork dishes didn't taste good."
      0.7 "93% did not like the vegetable dishes."
    • 2.8 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.8 "52% said rooms were small."
      1.1 "89% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      0.2 "98% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.3 "67% were unhappy with the view."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 2.1 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    5.9 OK
    Based on 470 reviews
    • 8.8 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 6.5 "Average value."
    • 6.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 5.5 "Breakfast is mediocre."
    • 3.2 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      5.0 "Only 50% said rooms were big enough."
      3.4 "66% thought it was too noisy."
    • 2.9 "Food is inedible."
    • 2.3 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 2.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
      2.4 "76% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      1.2 "88% said the bathroom was dirty."
      2.1 "79% had problems with the shower."
      0.3 "97% found problems with the furniture."
      5.0 "Only 50% said rooms were big enough."
      0.9 "For 91%, the rooms looked old."
    • 2.0 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    6.2 Good
    Based on 222 reviews
    • 8.7 "Location is great."
    • 7.0 "High value."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 6.0 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      2.2 "78% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      0.2 "98% found problems with the furniture."
      0.8 "For 92%, the rooms looked old."
    • 2.1 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 1.9 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 1.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    6.0 OK
    Based on 544 reviews
    • 8.5 "Location is great."
      9.2 "City centre within easy reach, said 92%."
    • 7.0 "High value."
    • 6.7 "Service is ok."
      5.2 "52% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 3.5 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      3.6 "64% thought it was too noisy."
    • 3.0 "Food is inedible."
    • 2.8 "Awful rooms."
      2.6 "74% said rooms were dirty."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      2.5 "75% had problems with the shower."
      0.1 "99% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
      3.5 "65% were unhappy with the view."
    • 2.6 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 1.9 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
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