Overview

Hotel Jen Penang

Magazine Road 10300 Malaysia, George Town (Penang) 10300, Malaysia
+60 4262 2622

฿ 1,784+

Overall guest ratings

7.9/10 Good
Based on 1,934 reviews

Review highlights

  • 9.6
  • 9.4
  • 6.4
  • 5.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Putting you just a 5-minute drive from Camera Museum and Clan Jetty, Hotel Jen Penang By Shangri-La offers an airport shuttle (available 24 hours) for MYR 117 per vehicle. Guests can indulge in hot stone massages, and The Islander serves breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and rooms at this upscale hotel get the details right with deep soaking tubs and pillow menus.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Spa
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,934 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Incredible bar."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
      9.3 "93% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
      7.8 "78% were happy with the room service."
    • 8.6 "Food is delicious."
      10.0 "Yummy desserts, said 100%."
      7.8 "78% loved the menu selection."
      8.8 "88% were happy with the price."
      10.0 "100% enjoyed the snacks that were offered."
    • 6.4 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.0 "60% thought the bathroom was big enough."
    • 5.4 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.2 "Only 52% thought the shower was ok."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.0 "60% thought the bathroom was big enough."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 754 reviews
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
    • 8.8 "Food is delicious."
    • 8.7 "Bar is amazing."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 4.1 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 696 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.5 "Food is delicious."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
    • 7.6 "Good breakfast."
    • 6.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 6.1 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 3.7 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 193 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Food is delicious."
    • 8.3 "Good value."
    • 7.7 "Good breakfast."
    • 6.2 "Average comfort."
    • 5.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.2 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.6 Good
    Based on 290 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Incredible bar."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 8.0 "Good value."
    • 6.3 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.6 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Rooms are not good."
      2.7 "For 73%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      1.1 "89% found problems with the furniture."
    • 4.2 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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