Overview

Hotel Genziana

Vico Delle Mele 7, 16123 Genoa, Liguria, Italy
+39 010 247 4240

฿ 1,257+

Overall guest ratings

6.5/10 Good
Based on 1,167 reviews

Review highlights

  • 8.8
  • 7.8
  • 4.5
  • 3.4

Nearby

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    About

    Located 4.8 mi (7.7 km) from the airport, Hotel Genziana offers a great location, putting you within just a 10-minute walk of National Ligurian Gallery at the Spinola Palace and Palazzo di San Giorgio. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Room service, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Room service
    • No smoking
    • Express check out
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.5 Good
    Based on 1,167 reviews
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.8 "Management was excellent, said 98%."
    • 7.8 "Good breakfast."
    • 7.3 "Good location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.5 "75% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 6.4 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      3.9 "61% thought it was rather dirty."
    • 3.4 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
      4.3 "57% criticized the small bathroom."
    • 3.1 "Awful rooms."
      2.8 "72% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.0 "Air conditioning was criticized by 70%."
      1.8 "82% found problems with the furniture."
      1.0 "For 90%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      1.3 "87% thought the tv was sub-standard."
      4.3 "57% criticized the small bathroom."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      3.0 "70% complained about the elevator."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    6.6 Good
    Based on 770 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.2 "82% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.4 "Good location."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.7 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 3.9 "Not very clean."
      4.2 "58% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
      3.4 "66% thought it was rather dirty."
    • 3.3 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
    • 2.9 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 2.6 "Awful rooms."
      2.4 "76% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      2.8 "Air conditioning was criticized by 72%."
      0.8 "92% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      1.0 "90% thought the tv was sub-standard."
      1.6 "84% found problems with the furniture."
      2.3 "77% had problems with the shower."
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    Overall rating

    6.8 Good
    Based on 326 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.2 "82% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.4 "Good location."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 4.6 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.5 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    • 3.5 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      2.8 "72% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      4.6 "54% said rooms were dirty."
      2.9 "Air conditioning was criticized by 71%."
      1.9 "81% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
    • 3.5 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    6.1 Good
    Based on 70 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.2 "Good location."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.4 "Not very comfortable."
    • 2.6 "Awful rooms."
      2.1 "79% complained about the bathroom."
      4.0 "60% said rooms were dirty."
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