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Staff very helpful. Excellent restaurant. Facilities generally very good with a first class situation on the waterfront in Geneva. My first night coincided with a disco on the 5th floor. It was noisy and intrusive and out of place in a 5* hotel. The management dealt with my concern admirably, including a subsequent discussion with the General Manager who was genuinely concerned.
Very excellent location. staff are great. No swimming pool.
Luxury hotel without the sometimes overwhelwing fuss - excellent, discreet, service, pleasant and friendly staff. Godd facilities. Great location. We had a great break.
Watching the view from the hotel, onto Lake Geneva, the food, the chocolates and the tv in the bathroom.
Very expensive. Small room. Old model of the bad. Very expensive room service. Very bad and expensive internet connection - moonzon. Refund of the deposit was after four weeks.
Ample room and large, well equipped bathroom with tub and shower stall; nice piano bar; concierge very pleasant and helpful. Great location. Food and service in main diningroom was not up to par for such a nice hotel.
Proximity for shopping
Rooms are very small
location, room, bathroom
Courtesy and assistance extended by all members of staff -- especially by those at the concierge desk Small closets, limited drawer space, wallpaper separating from wall. This gives the room a somewhat shabby appearance
the staff is very kind, very good location in the city center, late check out without extra charges
The breakfast is a very poor, There is not fitness room, it don't requirements the 5 star hotel,
The room was charming, elegant - with a fireplace This was a very expensive hotel, yet the carpet in the room was worn and stained.
the traditional style the noise on the place
very central, nicely decorated very poor breakfast....
Service and quality of the room
the location (centre), the architecture, the whole picture in fact
comfortable rooms, nicely renovated and decorated. Inaccurate info given on their website. It said: "Wi-fi is available in the rooms and is free of charge", but when we enquired upon arrival, it actually would cost 20 chf per day for this service!
The hotel is perfectly located for all who wanna get more about old Geneva . Personel is very attentive and friendly
the hotle location the services and the staff yes, the ironing board is not avialble unless you send your cloths for press in the hotle and that cost me more money ( i did not like that at all ) also the breakfast is continantal i thought it is full english breakfast every thing with extra chage
it was quiet, comfortable and completely professional. All the staff were very helpful at all times.
Excellent traditional restaurant with good service;convenience and location;helpful staff No
Charles on reception was fantastic at providing information on where to eat/what to see etc All fantastic
Staying at Les Armures was a real treat. The whole ambiance and quiet, understated charm made it an unforgettable experience. Just one comment. When the hotel has created such a wonderful atmosphere throughout, eating breakfast should not be interrupted by the sound of hoovering coming from the kitchen - 2 days out of 3.
Superb hotel with very good restaurant and excellent staff !!!
The location, friendliness and superb help and response of the staff
Location and friendliness nein
Comfort and ambience. Should have advertised the fact that the restaurant was closed until 25th Aug.
staff support, care of the gustes cooling system (there is no Air condition)
The hotel doesn't have a parking and he is not responsible of any car. and the WIFI doesn't work.
Good Location, could walk from train station and very near to the Lake and all the attractions
The staff were excellent. Really friendly and helpful. I thought the food was over-priced and the breakfast was poor.
The polite and friendly staff It did not have a wide enough choice on the breakfast room service menu
The room was very generously proportioned and clean. The location was perfect for wandering around Geneva. Possibly the extra charge for breakfast, but to be fair the standard price for the room was higher than our cost even with the breakfast charge.
It central position We were upgraded into a duplex unit, but the airconditioning was puzzling and beyond our control. The downstairs sitting room area was very hot. Also, the TV internet was difficult to use, because the mouse was not sensitive, but there is facility for one to use with a bought card in the office. The staff were efficient and friendly.
amazing service .. excellent location .. staff were extremely friendly loved everything
the room ,thier customer experince nothing
Convenience of location, firendly welcome afforded by all hotel staff, comfortable and perfectly sound-proofed room.
Charme, rooms and staff
Location No restaurant
Free wi-fi Very poor breakfast, not suitable for a business meeting
Nice hotel, very good location and view. But for 3 star hotel with ald buthroom the price is too hight. The room service mixed up our order and came 3 times for to bring one stander breakfast :)
Excellent location Very disappointing outlook from one of the bedrooms
location no bar.the breakfast was very average
Clean room, tv and breakfast. Nice little balcony. Great location in a nice, very central area. Room was old fashioned, didn't realise it was shared bathroom, although we were upgraded to an ensuite for free.
Friendly and helpful staff, central location, budget price, clean and comfortable room, free continental breakfast.
Even though the room was (as advertised) very basic, it was clean. The bed linen was of the usual high Swiss standard; good quality cotton sheets and duvet. Very comfortable. The hotel wireless internet has been crippled by a firewall. I couldn't download e-mail, I couldn't connect to my company vpn. The hotel doesn't seem to have done this deliberately, it would appear to have been done by the company they employ to supply and maintain the wi-fi. It will stop me from staying again in the future.
The big problem is the paeking and trying to find the Hotel This is vice versa,The Hotel is Central
The helpfulness and friendliness of the staff and centrality of the hotel. The lake and the old Geneva were only a short walk away.
Very warm welcome, feeling of personal guided house I have chosen a too small room, next time higher category
Very friendly and welcoming staff. Rooms were small but comfortable with breakfast served in the room every morning. A great location for exploring Geneva, especially the shopping district. Very very small bathroom
Friendly receptionist. Good value considering location. Clean and functional. Simple breakfast included. TV with some English channels. Huge double bed. No tea or coffee making facilities. No minibar. Was given a family room with bunkbeds so a bit cramped with the double bed. Sofa or other comfy seating would have been nice. No parking.
Close to Geneva lake and city, breakfast and reasonable price comparing to other hotel. Wall is thin, so can hear noise from other rooms.
The greatest thing about this hotel is it's location. It is situated very close to old town. And actually not so far to train station, even if you go by feet. In every room there is a Wi-Fi with very good signal level and great speed. Small, extremely small double bed rooms! With two big suitcases in room you may feel discomfort. As we felt. But not for all as I suppose.;)
situation for lake, old town and restaurants.
Central location. Spacious studio. Many beds. The smell of cooking all over the studio. The overall impression was about "incleanliness".
Location, price, size of rooms in suite, facilities in suite, service
quiet, well appointed and near Malpensa airport
the location the room ' furnucher' brakfest' cleaning sys