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Very friendly staff, although 163 rooms the hotel feels like a "boutique" hotel. Everything was just great. When I visit Frankfurt next time I will surely book Villa kennedy again.
Impeccable rooms; fantastic selection of fresh fruit and juices for breakfast; extremely accommodating staff. Great valet service, including bottles of water and some complimentary fruit for our onward journey. The staff were taking their customers a bit TOO seriously: The live entertainment in the bar was stopped because of the complaint of ONE customer although the rest of us enjoyed the music. The same happened during breakfast when a 70+ customer complained and the music was turned off - creating an eerie silence during breakfast.
It is second time in the Villa Kennedy,and the feeling was perfect again.If you want to feel as GUEST,this is the place in Frankfurt.
the food and they use linen fabric in the cover bed which is good and the spa its amazing staff there. no
staff was very kind and pleasant.also efficient1 room is clan and comfortable. breakafst Euro 250 is too high!
If you would like to feel what it is like to be a superstar. This is the place to go. Everything is just perfect. The room, the restaurant, the bar/lounge with live music, the hotel it self, the spa/welness, the location and the staff!!!!!!!!!! The only thing to mention is that the sauna is not mixed. So spa-ing nicely with your wife or partner together is out of the question.
just perfect in every way.... Staff excellent
facilities and helpfulness of all staff could not get the room temperature below 19 degrees which made it very warm for the nights
Hotel is very nice and stilish, close to the airport and city center
Staff very efficient and friendly. Hotel room very nice. Did not find a lounge - only bar. The music was very good but we would have liked a quite place at times.
very close but out of the dirty frankfurt.The city car goes directly to the Messe in like 15 minutes
Hotel is nice and comfort privacy is high and location is 10 min from down town it is more cozy hotel for short visits
everything-staff, location and room were all great. Wonderful hotel
The view of downtown Frankfurt, the location next to the river, the secure parking. The breakfast was too expensive! 23 euros per person is outrageously expensive for breakfast.
I got free upgrade to Jonior suite. The room is very large. The river view is very nice. The breakfast is excellent. The location is very close to S/U-ban (5-10 minutes walk) and a bus station is there in the front door. Also it is a 20 minutes walk to the shopping street "Ziel". Every thing was perfect.
Free upgrade to junior suite, excellent cocktail bar, great views over river.
room decor and spaciousness bar location near river
Very friendly and helpful staff
The location is very convenient, especially when having business in the area. The rooms are very large, provided with good quality furniture and fixtures. The minibar was deserted, the room stank of chemicals (a complaint to the staff left me with the windows wide open at 10 degrees outside, but the room was not changed, no apologizes offered). The elevators take a very long time to catch, particularly in the morning, up to 10 minutes, while the stairs are to be used only for emergencies. The breakfast was very expensive (23 Euro) with a quality better suited for a two-star hotel.
Excellent facilities and spacious room. Very kind staff who literally couldn't do enough for us!
The location of the hotel to the city centre made it very easy to get around o foot. Situated on the river and in a beatiful part of Frankfurt meant the views out the window were always interesing. Bed was extremely comfortable and the hotel is immaculately clean. Breakfast was a feast of traditional foods - the breads, jams, honey and the pastries a little too tempting! It seems like ,any hotels ther is no in-room iron to press clothes.
Good value hotel with an excelent locaton in Frankfurt. Many nice restaurants in ths area. Staff is very friendly and helpfull. Hotel does not have an elevator so be preparred to carry you luggage up 1 or 2 floors, other than this hotel is a good value for the money. Business traveler review.
staff were great - room was just what a needed and the location was spot on - away from all the Messe craziness!!
nice aereas are close we had to pay cash to get a bill the water was cold, no hot shower in the evening, the collegue in the morning in another room had the same problem
It had 3 stars but this is really misleading. It is far below average 3-star german hotels. Old furniture, old rooms, old elevator (from 1969!), poor and not professional service, wireless internet was not working from my room..... I had a big problem....they sold my room to someone else and gave me a much smaller room which had a seperate toilet at the end of the corridor.
minibar, quiet area, soft bed
Nothing at all Hotel deserves zero stars, Dirty, unkempt, depressing, Customer service NON existent.
Good value for the money and location was nice. Their website says they have air conditioning and it doesn't although they did provide a fan. Also I called to ask if the wireless internet was free and they said yes. When we checked in, they tried to charge us for it. The internet was not hi-speed like advertised either.
Locarion That they say they have parking but if it is full you are screwed, which was my case. No other option but the street which is full and has many restrictions. So please put: limited parking. I only chose this hotel due to parking availability, which was not supplied in the end. And the reception guy was not helpful at all and didn't give me any more options that just say park in the street.
hotel staff was very nice and friendly, lokalization, no
Staff helpful, a little disorganised but on the whole good. Room good for the price, clean and tidy. No complains I enjoyed my stay Only minor things like - My first towel smelled of smoke, bed not the most comfortable, and bright street lighting so room was quite light.
location 199 euros too high compared to the hotel facilities.
GREAT LOCATION, PLEASANT AND HELPFUL STAFF, ENOYABLE STAY
good social life in the area Room and bathroom very small
Excellent location to visit Frankfurt. A 10 - 15 minute walk across the Main pedestrian bridge and through the Old Town, sees you in the heart of the city. Good breakfast. If you are lucky, parking is possible right outside the hotel, otherwise a multi-storey car park (about 10 Euros/night) is available just round the corner. Not that it's a big problem, but room spec given on-line is that all rooms have flat screen TV. All the rooms that I saw on the 5th floor had 14 inch portable TV's, certainly not flat screens. They need to change their 'spec' so that people know what they are getting. Would not deter me from revisiting, but if you are a 'business' visitor and need all the news channels, it might be a problem.
We only stayed here for a short time on our way to airport for next mornings flight
location The doors to the rooms seemed a bit wimpy
Access to central Frankfurt and to transportation system. Good newspaper selection available at breakfast. Great kitchen; straight forward hotel accomodations. Access to a computer terminal would be helpful. Many travelers might wish to make a quick check of e-mail or look up the hours of a museum. One terminal, maybe one that causes the guest to standup so that they don't spend a lot of time "surfing" would be appreciated.
Close to center of town no ironing
Clean, centrally located, very affordable Parking situation, had to push hotel van out of the way for a place to park
Very nice neighborhood, easy access to the Messe (only a few stations from the main train station + tram every 10 minutes to the Messe), very helpfull staff.
The staff were very polite, helpful and spoke English. Contintental breakfasts were good. Upon arrival phones did not work that day. On another day the internet wireless system did not work. Free parking on the street was usually not available. Pay parking was about two blocks away and was convenient, but "moderate" price was a little more expensive. About $30 for 24 hours.
It was very convenient for reaching downtown Frankfurt and for getting to other nearby locations (via the Sudbahnhof just a few blocks away). The room was clean and satisfactory; price seemed reasonable. Breakfasts were very good. All the staff personnel were polite and helpful. I stayed there previously (maybe ten years ago), and if I visit Frankfurt again I would try to obtain a room there, assuming that the price structure remains about the same. The only improvement I might suggest would be an instruction sheet in the rooms concerning the operation of the remote control for the television. This is a small matter; I figured it out with the help of the maid.
Staff were exceptionally friendly, helpful and courtious A little basic, but it was a very inexpensive room
Very friendly and helpful staff, excellent location and a very good breakfast in the morning. Rooms were a bit basic, but fine for a brief stay.
very friendly staff, excellent location, despite the very central location of the hotel the room was relatively quiet. All in all good value for money. room a bit small but serves the purpose, breakfast only until 10.00 am even on week-ends
Very very good!!! For 2 person age 25-27 it's very good! Near the center, friendly staff good breakfast. Very helpful, I have checked the car to save on parking in front of hotel. Thank you thank you! In the bathroom came the smell of cigarette smoke coming from the other room. It's no rilevant!!!
Very pleasant and helpful staff. Booking handled efficiently. Easy access to city sights and local restaurants etc.
When the staff learned we had to leave before 6am they made a special effort to set out breakfast for us. They were very friendly and helpful.
Hotel Royal is ideally located for the Old Town, staff were very friendly & helpful, & the price was very reasonable.
The staff were extremely friendly and helpful. Comfortable bed, lovely pillows, good location, very quiet at night. Various restaurants in the neighbourhood.The breakfast was very good. Great value for money. We recommend this hotel to all our friends.
Very-very helpful and friendly staff with perfect English, helped us a lot with wedding preparations
It is a pleasant hotel with good location. Many restaurants in the area. The staff is very friendly and helpful. The beds were not very good. Bad pillows and mattresses. The breakfast could be better. It was ok, but nothing extra.
I stayed at Senator Hotel for 6 nights and 7 days. I enjoyed staying at the hotel for example, facilities was good, the room was spaicous, good to eat out, and access to shopping areas. However, end of my stay, next door was very noisy, it was very difficult to go to sleep. I was wondering if you, the hotel, could put a sign, for example, after 11 pm, "People should consider other people, noise (volume of TV and conversation), the sign might helpt people reconize.
clean, good location (residential area), access to transportation high price for a poor breakfast, inaccurate info in the hotel's site (distance from the Messe)
Everything was great, a big quiet room with everything we could expect.
good value for money, clean, not too near the centre but reasonable walking distance.
Location Insufficient cooking utensils for 2 persons,ie.one cup, one saucepan and none available upon request !
Convinient location: 10 min walk from South railway station, 30 min walk from Central railway station, 20 min walk to the down town. With public transport - 10 min to Central station, 10 min to the center. Liedl supermarket very close to the hotel. Perfect for tourists who like extended stay for reasonable money. There is a possibility to use typical household facilities (e.g. ironing room, washing and drying machine, refrigerator in the room, kitchenet in the room)
Nice room, nice additions left for you Hard to locate the hotel from the road
The ability to cook myself a simple meal. Curtains need to block out light more effectively. There was a small additional window in the kitchen area which had no curtain at all and a Neon sign (not lit) advertising room vacancies which still admitted a fair amount of light. Next time I shall ask for a different room!
generous room size for a single room. comfortable chair, working desk. well placed lights. good heating. good fridge and shower. great location only about 150 metres from bus stop for direct airport service. also close to south railway station,and wide range of restaurants and pubs of sachsenhausen district, and for rest of excellent city transport network. good bakery/cafe and lidl supermarket right next door. 5 euro daily charge for wireless. reception basically unattended. really this is just a furnished studio room in a converted apartment block with breakfast room ( extra charge)nothing wrong with that, and it suited my purpose. does not really feel like a hotel. close to railway lines, but only a background noise with closed windows - not enough to keep you awake.
Very good location for the night life, and close to the city centre. Noise.
Location of hotel, fast wifi connection. Good breakfast. Hotel personnel doesn't speak english. Almost nothing parking place in front of the hotel in night time. Lot of noise coming from outside the bars and the pubs. I woke up at 4 am because I've heard any conversation of hotel guests from another room (very thin the walls of room). I've seen the little spider with cobweb on my bed and lot of the dust on the room equipment!!!
Walking to the nearest train station and near to tram and bus stop.Many restaurants and eating spots and are walking distance None.But a bit noisy during happy hour because of the adjacent pub and restaurant
It was a beautiful half timber building. Clean and the location is very good. You have to ring the bell to get into the hotel everytime. I didn't like the wait.
The room was very comfortable and very clean and had a private bathroom. The location provided for a scenic walk to tourist attractions in Frankfurt. The hotel is in a 'colorful' neighborhood of Sachsenhausen and there are quite a few pubs in the immediate vicinity. So, most nights were rather noisy with the night life of bar-hoppers and police.
The staff on check in were lovely-that staff member continued to be kind and courteous throughout my stay! He even organised for another staff member to accompany me to the bus stop with my heavy bags-very kind! I was woken up relatively early by a couple checking in to the room next to me. There was no soundproofing-it seemed that the room had been divided in two to form my room and their room. This was an inappropriate and undesirable end to my stay-no traveller needs to hear that much of their neighbour! Can't speak for the soundproofing of the other rooms though-they are probably still their 'original' size.
Closeness to town, ability to meet budget travelers Noise! Lots of noise from the bars in the area. The walls are paper thin!
It was very close to the pubs and lots of resturants to choose from. The room was very dirty, we could not check in until 1240, no parking, did I mention that it was dirty?
location was good. you should have cash money, you can not use credit card in that hotel.
The location of the hotel. The price of the room.