Overview

Mercure Hotel & Residenz Frankfurt Messe

Voltastraße 29, 60486 Frankfurt am Main, Hesse, Germany
+49 69 79 260

฿ 2,004+

Overall guest ratings

7.8/10 Good
Based on 790 reviews

Review highlights

  • 8.3
  • 8.2
  • 7.5
  • 6.7

Good to know

  • Professional service
  • Clean rooms
  • New rooms

Nearby

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    About

    Perfect for business travelers and trade-fair visitors: The 4-star Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 790 reviews
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.0 "70% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.2 "Location is great."
      8.6 "86% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      7.9 "Easily accessible by car, said 79%."
    • 7.5 "High comfort."
      8.6 "86% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
    • 7.3 "Good cleanliness."
      7.4 "74% said rooms were clean."
      7.0 "70% thought it was clean."
    • 7.0 "Nice rooms."
      6.5 "For only 65%, the bathroom was ok."
      6.0 "Only 60% thought the shower was ok."
      6.7 "67% thought the kitchenette was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
      5.0 "50% thought the bathroom was big enough."
      6.7 "Only 67% found the balcony ok."
    • 6.7 "Breakfast is mediocre."
    • 4.5 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 189 reviews
    • 8.2 "Location is great."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.4 "Good cleanliness."
      7.5 "75% said rooms were clean."
    • 7.4 "High comfort."
      8.6 "86% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 7.1 "Nice rooms."
      7.5 "75% said rooms were clean."
      8.6 "86% said the beds were comfortable."
      7.9 "79% thought rooms were spacious."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Value below average."
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    Overall rating

    6.9 Good
    Based on 15 reviews
    • 8.3 "Great service."

    Overall rating

    7.2 Good
    Based on 268 reviews
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.8 "Good location."
    • 6.9 "Average comfort."
      5.2 "For only 52%, the noise level was all right."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Food is average."
    • 6.0 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 4.8 "Bad amenities."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 316 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.9 "Good location."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "High comfort."
      8.6 "86% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
    • 7.0 "Good cleanliness."
    • 6.9 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      6.3 "Only 63% thought the furniture was functional."
    • 5.0 "Average value."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Clean rooms"
    "New rooms"
    data provided by TrustYou

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