Overview

Best Western PLUS Hotel Excelsior

Bahnhofstraße 35, 99084 Erfurt, Thuringia, Germany
+49 361 56 700

฿ 3,316+

Overall guest ratings

8.1/10 Excellent
Based on 483 reviews

Review highlights

  • 9.2
  • 8.7
  • 5.7
  • 5.0

Good to know

  • Train station is close
  • Near city centre

Nearby

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    About

    Home away from home, that's how our guests should guest feel, when they are staying at Best Western Plus Hotel Excelsior. The Best Western Plus Hotel Excelsior is a four-star hotel only a few steps away from the main station, the pedestrian area and the historical old town. Behind the youthfully styled facade of the hotel you will find 77 individual rooms including non-smoking rooms, junior suites and suites located on four floors. All the rooms are equipped with bath or shower, WC, beauty mirror, hairdryer, telephone, fax connection, color TV, pay-TV, radio and mini bar. Our restaurant Zum Buergerhof serves authentic Thuringian and international cuisine. Enjoy a refreshing visit to our fitness centre with sauna and a solarium. We feature two meeting rooms for up to 35 people. Both offer daylight, ventilation and black-out facilities. Equipment: overhead projector, screen, flip chart, video projector, slide projector, video recorder, television screen, CD player, video camera, lectern, ISDN connections and W-LAN. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Bar/Lounge
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 483 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 8.7 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good breakfast."
    • 6.3 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 5.9 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 5.0 "Internet is average."
    • 4.1 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    Based on 222 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.9 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 6.1 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.5 "For only 65%, the noise level was all right."
      5.9 "Beds were acceptable for 59%."
    • 6.1 "Food is average."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
    • 5.1 "Internet is average."
    • 4.0 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    Based on 38 reviews
    • 9.3 "World class service."
    • 8.5 "Location is great."
    • 7.7 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.4 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 72 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.9 "Good breakfast."
    • 6.3 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 5.5 "Rooms are ok."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."

    Overall rating

    8.1 Excellent
    Based on 149 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.4 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good breakfast."
    • 6.0 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.2 "For only 62%, the noise level was all right."
    • 5.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.5 "Food is average."
    • 4.3 "Vibe wasn't good."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Train station is close"
    "Near city centre"
    data provided by TrustYou

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