Overview

Hotel El Paso

101 South El Paso Street, El Paso, TX 79901, United States
+1 915 534 3000

฿ 2,849+

Overall guest ratings

7.1/10 Good
Based on 1,187 reviews

Review highlights

  • 9.0
  • 8.9
  • 4.9
  • 4.8

Good to know

  • Pleasant entrance area

Nearby

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    About

    Location. This city-center property is located in El Paso, close to Abraham Chavez Theater, Judson F. Williams Convention Center, and Plaza Theater. Also nearby are El Paso Museum of Art and El Paso Museum of History.

    Hotel Features. Hotel El Paso has a fitness facility. Business amenities include a business center, wireless Internet access, 19 meeting rooms, and business services. Hotel El Paso has a restaurants and a bar/lounge. Room service is available during limited hours. Event facilities consist of exhibit space, a ballroom, and banquet facilities. This property provides a complimentary airport shuttle during limited hours.

    Guestrooms. All 359 guestrooms afford views of the Franklin Mountains, downtown El Paso, or neighboring Juarez, Mexico. Amenities featured in guestrooms include air conditioning and coffee/tea makers. In addition, amenities available on request include extra towels/bedding and wake-up calls. Guestrooms have cable television with premium TV channel(s) and pay movies. Business-friendly amenities include voice mail. Bathrooms provide hair dryers and complimentary toiletries. Guestroom services include housekeeping. Rollaway beds are available on request.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • ATM on-site
    • Business centre
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free airport shuttle
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 1,187 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      7.0 "70% thought parking was inexpensive."
      8.8 "88% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Business sites within easy reach, said 100%."
    • 8.9 "Bar is amazing."
      7.5 "Lovely bar service, according to 75%."
    • 7.0 "Good service."
      7.4 "74% found the staff to be very friendly."
      7.5 "Lovely bar service, according to 75%."
    • 5.9 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
    • 4.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
      4.0 "60% didn't like the uncomfortable beds."
      0.5 "For 95%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      2.3 "77% found problems with the furniture."
      1.8 "82% had problems with the shower."
      1.4 "Air conditioning was criticized by 86%."
      2.7 "73% said the bathroom was dirty."
      4.5 "55% were disappointed with the minibar."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.8 "72% thought it was rather dirty."
      2.7 "73% said the bathroom was dirty."
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    Overall rating

    7.1 Good
    Based on 546 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
    • 8.7 "Bar is amazing."
    • 6.4 "Service is ok."
      5.9 "Only 59% thought the service was professional."
      5.1 "51% said the reception staff was ok."
    • 5.9 "Average value."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 4.6 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.5 "For 95%, the rooms looked old."
      1.8 "82% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
      1.2 "Air conditioning was criticized by 88%."
      2.4 "76% found problems with the furniture."
    • 3.5 "Not very clean."
      3.8 "62% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
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    Overall rating

    7.1 Good
    Based on 249 reviews
    • 9.0 "Terrific location."
    • 8.8 "Bar is amazing."
    • 7.2 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 5.8 "Average value."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 4.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.8 "Disappointing food."
    • 3.7 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      4.2 "58% didn't like the uncomfortable beds."
      0.6 "For 94%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 3.7 "Not very clean."
      3.7 "63% said rooms were dirty."
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    Overall rating

    6.2 Good
    Based on 296 reviews
    • 9.1 "Incredible bar."
    • 9.1 "Terrific location."
    • 7.1 "Good service."
      7.2 "72% found the staff to be very friendly."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.6 "Average value."
    • 4.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 4.9 "Disappointing food."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    • 2.7 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      0.4 "For 96%, the rooms looked old."
      3.9 "61% didn't like the uncomfortable beds."
      2.1 "79% found problems with the furniture."
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    Overall rating

    7.4 Good
    Based on 94 reviews
    • 9.1 "Terrific location."
    • 7.0 "Good service."
    • 6.6 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.2 "Average value."
    • 5.6 "Average comfort."
    • 4.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.5 "95% thought they were poorly maintained."
    • 3.6 "Not very clean."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    data provided by TrustYou

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