Overview

Protea Hotel by Marriott Durban Umhlanga
Top City Hotel

Protea Mall, Corner Lighthouse and Chartwell Drive, Umhlanga Rocks, KwaZulu-Natal, 4321 Durban, KwaZulu-Natal, South Africa
+27 315 614 413

฿ 3,189+

Overall guest ratings

8.2/10 Excellent
Based on 748 reviews

Review highlights

  • 9.3
  • 8.6
  • 3.9
  • 3.5

Good to know

  • Nice building
  • Great view
  • Beach nearby

Nearby

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    About

    This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodations and most of the hotel's 174 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 44 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience.

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    Marriott

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Tennis
    • Internet
    • Currency exchange on-site
    • Gift shop
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Beachfront
    • Laundry service
    • Child pool
    • Airport shuttle
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 748 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      8.0 "Management was excellent, said 80%."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
    • 6.0 "Breakfast is mediocre."
    • 3.9 "Value below average."
      1.4 "86% said the breakfast was too expensive."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.5 "Bar is disappointing."
    • 2.0 "Horrible pool."
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    Overall rating

    8.2 Excellent
    Based on 366 reviews
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.4 "Average comfort."
    • 6.2 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 4.3 "Value below average."
    • 2.2 "Horrible pool."
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    Overall rating

    7.9 Good
    Based on 209 reviews
    • 9.4 "Terrific location."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 3.8 "Value below average."
    • 3.0 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    • 2.6 "Bar is disappointing."
    • 2.0 "Horrible pool."
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    Overall rating

    7.9 Good
    Based on 172 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
      5.5 "Only 55% thought, the hotel was modern."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 3.4 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great view"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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    upmarket
    upmarket
    overnight parking
    short walk to the beach
    local shops
    centrally situated
    double beds
    perfect location parking
    condition air
    restaurants short walk
    worst service
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