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We stayed in one of the Georgian sweets which unfortunately didn't have an elevator but the concierge was amazing, from bringing out bags up to valeting the car to calling a cab for us to go enjoy the city. Beautiful room very comfortable bed and huge bathroom. The only negative I would say was the service in the bar. We stopped in upon arrival to grab a quick bite to eat which did not end up being quick. It seemed like the staff was more interested in talking to eachother than helping us, and when I finally flagged the bartender down he asked us if we were in a hurry, not the kind of service you would expect from a hotel of this status. On the up side the food and drinks were great and we just opted for room service for dinner.
I was looking forward to my stay in the hotel after looking at the pictures on the website. It turned out to be a very beautiful and relaxing place to stay. The restaurant food was delicious!!! I have no complaints!
Comfortable city hotel with interesting decor. Better lighting in the rooms for reading.
Good location for shopping and Landsdowne Rd
Location & really cozy hotel bar, decor in hotel quite funky Lack of air in corridors & bedrooms, far too warm. no air/con in hotel
Location was great--close enough to walk to Temple Bar, Trinity College and many other points of interest. Staff was very helpful--upgraded our room without any trouble when we expressed our disappointment in our "superior" room. Breakfast buffet was varied and plentiful and the one dinner we had there was very good.
No air conditioning. Very hot at night
Loved everything! Very comfortable. Great location! Staff & service in the hotel & restaurant were very attentive, pleasant, & just all around wonderful! Not being able to adjust the air in my room... I'm always cool by nature. Extra blankets were provided!
lovely breakfast, nice room,location was good. no complaints at all. the temperature too warm
Central location. Helpful staff. Reasonable rates. Quiet area of Dublin Slightly gloomy decor - mood lighting in bedroom and public areas - would have liked some brighter lighting in bedroom
The purple lobby and hallways are rather awesome. The breakfast set up is well done. Garish, uncomfortable rooms located directly over a firestation where a fire engine runs 24/7. On a busy weekend, sirens go off regularly, pigeons fly in the window if you ppem it and the staff are harried.
Location was good, staff was friendly. Our room was dissappointing. Got a Deluxe room. No air conditioning so we had to open window. Very noisy being on the street. Room was small, bathroom was small and not very nice.
We got a free room upgrade, the staff were friendly and we loved the big comfy bed. Was very handy to get to and on site parking was great! The floors were very creaky and the walls extremely thin as we could hear people in the surrounding rooms!
Convenient to city centre, fabulous clean modern rooms, helpful staff Noisy, by railway line
Nothing apart from the friendly staff and the memory foam matress which gave me a rash and skin allergy! From the moment we went into the hotel the smell of damp musky air took the breath from us. Upon first entering the hotel it seemed pretty ok for the price that we were paying but as we entered our room how wrong were we. Middle of November with freezing tempetures outside and the window in the room open, took about an hour to heat with 'hot' air conditioning which i think was bringing in the air from the smoke room come beer garden so therfore we were choked with the fumes. The dust and dirt that was in the bedroom floor carpet was unreal considering there was 1 asthma suferer and due to this we couldnt really stay in the room too long. The bathroom was the same. And to end the so called bar downstairs--at your own risk enter!
The hotels location was excellent. Connelly station right across the street. Temple bar approximately 20-25 minute walk or take the Lucas.
right on bus line to/from airport, staff was friendly and helpful, breakfast was great selection and service, location was also good for walking to attractions and restaurants, bar was a fun walk back into time with a intimate beer garden. bathroom had black bold, shower head or water pressure needed some work.
The common areas very clean, cozy and updated. The staff very accommodating with extremely early check in. Great areas to relax. The room we stayed in was very small and had not been upgraded. Not a room they would picture on website.
I liked the convenience of the location and the receptionist when checking in and out was very polite and courtious and the place was spotless. I found the night porter to be very rude and unhelpful. We arrived back to the hotel just after 2am and when we enquired about the residents bar we were told in no uncertain terms that it was closed and that it wasn't his problem. I wasn't the only guest to think this. I cant understand how the residents bar closes before all the nightclubs in the surrounding area.
Excellent food at both breakfast and dinner and comfotable room I know it's a public bar but the general behaviour, especially the bad language being used by some of the customers, was not what you would expect in a hotel bar. Perhaps a few words in a few ears might help make visiting the bar a more pleasant experience for hotel guests. By the way, the bar staff were very friendly and attentive.
The rooms were lovely and very comfortable
friendly staff, great location
The hotel was well sited and just what we wanted The room we were given was next to the lift and the railway ran right passed the window.Although they didn't cause too much trouble I would think twice about booking your hotel another time
Our rooms had to be changed because of water damage at weekend but we were more than satisfied with the change and the way the hotel staff dealt with the matter. Hotel meal was nice and the entertainment good.
The pleasant staff, convenient location & comfortable bed. Also that the room was recently renovated That the breakfast wasn't included in the price.
Convenient location and price Extra cost for parking at IFSC
Clean spacious rooms, good breakfast selection, good location (convenient for the Grand Canal Theatre), good for shopping with the Luas very close by.
very goos size room, with nice facilities the cracked sink in the bath room could be replaced- would give an even better impression of the hotel
The only thing I didn't like was the fact I had to pay to park my car. I have stayed in many hotels both with and without carparks and I have never had to pay before.
particularly helpful and friendly staff
Friendly staff, no street noise in room and comfortable beds. Sound transfer through connecting door from adjoining room at normal conversation levels. Zero privacy.
the hotel was beautiful on arrival with plenty to do around the reception area. the room was fab so comfy and plenty of space. we ate in the hotel all weekend and from the breakfast right down to the food after the concert was superb. staff were very helpful and friendly . would deffo recommend to stay here. This hotel should be a 4 star and not 3 star as rated. the only downfall was that we couldn't get breakfast in bed the next morning but other than that no problems
The location on the Liffey is good with good access to the city and to the Airport Bus. Breakfast was very good but otherwise did not use the restaurant. Rooms spacious and well appointed There are no leisure facilities such as a pool , exercise room etc
It is very conveniently located, very close to the city centre and major transport links. It is in a very nice location on the banks of the liffey with fantastic views.
The bar staff were very friendly The meal in restaurant had to be sent back as was not edible, the front desk staff could just about understand English
It was comfortable , clean and rooms were soundproof. Breakfast was too expensive.
Was upgraded to an apartment overlooking river which was very comfy and had everything we needed. all shops were close by and staff were helpful and polite. also ate in the restaurant which was enjoyable. would definitely recommend the clarion to anyone with a family. The Foyer was lacking a centre area but had lots of chairs etc...
comfort and hospitality and location
Friendliness and ready to help staff attitude
Friendly staff, good facilities and location
very nice and clean hotel. very close to the venue we needed to go to. nice friendly staff. I would stay there again. N/A
Staff were very helpfull.
Got upgrade to an Executive Room as car park was full on checking in. Receptionist extremely helpful. Car park was full when we went to check in however was able to use car park at National College of Design just around the corner. Disappointed to find Kudo's Asian food not served on a Sat/Sun only during the week.
This hotel had a friendly atmosphere.
Good hotel in good location 5 mins from centre, easy to find. Nice internal. good value breakfast in the price.
Old style designing, large and spacious, clean if a bit tired, beds were very comfortable staff was helpful
on saturday night we could not get a drink from the bar when we asked for one. early night in dublin' bar shuts at 12.30. first for me in a hotel.
The twin room we were given was spacious and faced a calm street so that we were not bothered by the traffic going through Talbot St or by the DART trains going into Connolly Station. The bathroom was clean and the staff were very friendly and helpful. There were free newspapers every morning and coffee-making facilities in the room. The location is very convenient, close to Busarás and Connolly Station, and a good walker can get to Temple Bar and Grafton St in 10 minutes. The Irish breakfast they offer is rather substantial and comprehensive, but we thought it was a pity that apart from cereals nothing was offered that even hinted in the direction of a continental breakfast, no yoghurt, no fresh fruit, honey, sliced cheese or ham. But we have to admit that the Irish breakfast got us through the whole day.
Location is central intially one of the beds was broken so we had to switch rooms
Very centrally located to everything! Very spacious apartment unit - perfect for family or group of 4. Check-in was very efficient and quick, as was check-out. Power adapter in kitchen drawer was a nice surprise. Apartment is great for sleeping and eating but it's furnished very strangely and there are not towel bars in the bath nor a mirror - nothing major but don't expect luxury.
Management decided to separate my party sending half to another hotel only informing us upon arrival.
I liked the room in which we spent three of our four nights stay. The room in which we spent our first night was totally unacceptable.
The big modern rooms and the very helpful staff. Great value for the money!
staff were very friendly, it was convenient for the centre of Dublin. breakfast was poor, only one towel and pillow per person. only sky news on the television
Close to the centre, good quality breakfast Made to pay before recieving the key to the room even though i had secured it with a credit card. Only then did we realise we were not in the room we had booked. We were charged the same regardless. My girlfriend arrived before me and was not allowed into the room until she paid. I had booked it and was going to pay. So at 11pm she had the option of sitting on the street or having to pay herself. No tea making facilities, plug for the sink, stains on the floor and no heating until i asked at reception 3 times.
I thought the staff was very friendly and warm. The room was clean and basic, which was fine for our purposes.
breakfast the room had no heating and was very cold, at reception nobody told us to ask for switch on heating in the room
frendly staff,clean room,excellent location....
really big, comfortable and light room with huge bed and very spacious bathroom; good location; very friendly staff :) the floor in the bathroom was rather cold
the location, pretty close to the downtown The breakfast and our room situated almost in the basement.
the staff were very friendly
Location Traffic noise
The tipical irish breakfast served and the location, right in the centre of Dublin The room-though it was clean and just redecorated- was in the basement, so no view and a little bit humid
breakfast was good and very close to town center and staff very friendly the stairs we were up the top and on the the internet said there was sky tv but we did not have it
Our room on arrival was smelling of cigarette smoke which was quite annoying as we asked for non smoking but when i brought it to the attention of the staff, i was not making a complaint, they were very quick to move us to a more suitable room. We were very pleased with the customer service we received. All the staff were very friendly and helpful. We really enjoyed our stay. It was a bit noisy but that was to be expected considering the location of the hotel. Apart from that we had no problems.
The central location and kind staff poor bed madrass and no chair available breakfast can be improved. Selfservice ex.
Our room was clean and relatively spacious. Good location, close to city centre. Staff were helpful and informative. There was bright lights outside our room and the curtains were not adequate, to keep out the bright light throughout the night.
The hotel was conveniently situated and offered neat and value for money accommodation. The wooden florrs and staircases can be troublesome if you're not on the top floor and people are moving around on the floor above you.
The staff were excellent. Very friendly and helpful and the breakfasts were beautifully cooked and presented. The bathroom was miniscule- hardly room to dry oneself. The room was a bit "tired" - lots of scratch marks on the walls - but the quality of the service made one prepared to overlook the cosmetics!
This is a really authentic B&B, with a full home-made Irish breakfast served - which is really nice, since fewer and fewer B&B's are offering this. The location is just great - right in the city center. This location was the main reason for us to book our stay in this hotel - convinience of getting to all attractions could not be better ! Services/facilites are adequate for a typical B&B in Dublin - they have been upgraded, but few more appliances could be more "up to date" (unlike, 10-15 years old ones). With this in mind, the price of Otello could be lower - since there are few more modernized hotels (bigger chains) who are offering exact same price with a little more upgrades.
nice quiet room, excellent restaurant and pub next door, pub had brilliant traditional music. nice neighborhood. free ride to airport.
good value for money, friendly reception staff, central location.
Friendly Staff, good location Bedroom smelled of cigarette smoke from other rooms
Location close to the city centre and the friendlystaff. Is on a noisy (sat night) street and would benefit greatly from double glazing.
Clean rooms. Pretty standard conditions. Great staff very friendly. Only problem is that the hotel is located on top of a very popular pub. Which may not sound like a bad thing at first...but if you need and early night or a mid day nap...it will be tough. The pub is very popular and the live music is incredibly loud even within the rooms. The outdoor smoking area is right under the windows of the back rooms..you can literally hear word for word..conversations of drunk people at 2am. If ya want a quick pint of something you just walk downstairs...I mean I guess there's an upside!
the location was very convenient to everything anyone would want during a visit to Dublin
location cleanliness, decibels....room 107... no sleep...
The location and comfy bed The NOISE....we were right above a hotel with live music - it was appalling. The bathroom was miniature and the room small (though that part did not bother me it may bother others). Regarding recommending this hotel - if you are young and like to party, or don't have early morning starts as we did then for the price and the location go for it. Otherwise I would not recommend it.
Hotel's staff was nice, the location of the hotel is very strategic to visiting Dublin, the pub is very nice The double room and the relative bathroom was quite small ... more choice for the international breakfast
Excellent location for seeing the city!!!!!!!!! Bathrooms in need of revamp! All rooms had the same key!!
The friendly atmosphere and the very good location Dinner was closing at 10pm,but they permitted us to enter at 9.40 and while we were eating they where preparing the room for the nexr day's breakfast, creating a climate of anxiety. It would be more correct not to let us in,
Excellent shower in our room, staff very helpful, good location Breakfast ought to be included in the tariff
we had a meal in the resturant and it was fab.well priced,polite staff.
The rooms are too noisy. It was impossible to sleep.
Friendliness of staff, fully equipped room, nice and warm and comfortable
i knew it from before, and liked it. no
Very helpful staff, being close to the City Centre and close to the bus and tram links Restaurant menu
Ease of getting into town. Cleanliness of room. Good shower. Unpleasant smell in lobby (stale mop water?). Room right opposite noisy bus station and banging nightclub. Could do with better double glazing.
convenient location; great breakfast rooms too hot; curtaining on windows poor, didn't exclude light; lot of noise from outside (even with windows closed) - didn't sleep well as a result
Everything, the staff were extremely helpful, nice room, good facilities and easy to get around Dublin on foot.
Central location, easy walking distance to many major attractions I get that it's a big city and cities are loud, but this hotel is located next a tram stop and bus station which has an announcement playing every three seconds over loud speakers until about midnight. Building was not well maintained, floors creaked so I knew when all of my neighbors, up and down, were walking. Mattresses were hard and uncomfortbale. Staff was sympathetic but didn't do much as far as alleviating issues
the proximity of the hotel was fantastic couldn't fault it no heating in the room even though it was -5 degrees,although there was heating on in the reception,the room was at the end of a corridor which the door was left open all night long,constant traffic going along the corridor,would recomend this hotel if not in the same room as i was
The breakfast at the guesthouse was really good and the staff were very friendly n/a
The rooms are small but comfortable. Shower was new and very clean. Situated in close proximity to all the shops and train station. Some noise coming from coridor, could have been another room. pritty annoying.
Location Bed - mattress, pillows, blankets, curtains -decor. The first night I had a stiff neck and I also had to request more blankets as there was only one available in the room. There was also no decaffeinated coffee available. I could not even request a boiled egg as they did not have the facilities to boil them. I would also not call the breakfast an Irish breakfast it's not any different to a normal english breakfast.
Comfortable room, brand new and very clean. Luxury bathroom. Central location. Helpful and friendly staff. Not much storage for our clothes, but it was a new annexe and was still unfinished. No mirror in the room (possibly for the same reason.) Studio-style room with huge window to floor level - Had to keep curtains closed for privacy because overlooked by opposite buildings. - could do with blinds or nets.
Very close to the central bus station, city centre, most sites within walking distance. Warm room. Rooms only adequate, corners grubby in bathroom/bedroom, carpet frayed, no mirror at all to be able to dry hair in front of. Mirror in bathroom but no plugpoint anywhere near.
For one day there was no water for 8 hours. Apparently we were notified via a scribbled note on the front of an open door of the building the day before. There was little apology.
Kind help from the receptionist. Quick cleaning of tables at breakfast. Our neighbour had forgotten to turn off their bathroom ventilator. It makes quite a noise during the night. The power should turn it off, when the room is left. Ie by a card by the door to turn on the light etc.
Close to bus station and railway. Staff attitude, lack of mobility accessibility despite my direct questioning, shoddy building, cramped room, plumbing problems - all in new rooms.
The location Very basic, small room, small dining room, poor breakfast menu
Very friendly staff! Good breakfast. Ideal location (very near to citycentre).
the situation; 5 minutes by walk from everywhere the room was very cold, because of the old window
Location was excellent, staff were very friendly and breakfast was lovely There was a musty smell in the room.We were at the front of the building which was very noisy at night.The shower head holder was broken.
It is located just 2 blocks from the train/tram station. You may also get an airport bus at the same location.
breakfast was great. people next door were noisy work me up for 2 nights may put cards in the room to say please keep noisr down good staff
I liked a lot the irish breakfast served at the hotel and also that the room was cleaned
Great location, cheap and cheerful.
Nothing. I hated everything from the area, to the decor Sleazy place in a drug filled slum. People yelling and doing drugs right under my window, the bed spread was from the 1990's and it was the freshest part of the room. Stay away if you aren't a young drug user. Sleazy desk clerks, lumpy mattresses and an air of neglect all made it horrible
The staff were very kind and helpfull and breakfast was excellent. Would stay there again definately Heating could have been a bit warmer
rate & location no internet access
the staff were pleasant and well mannered, in a great location if travelling by train, only thing would be to decorate the inn is a tad run down, but still a pleasat stay. none
Reasonable priced.......central location Shower in room was of poor quality.
This hotel is perfect for a budget-friendly trip. Tiny room but clean. Close to everything. Good breakfast. Room was very bare bones.
location was perfect, staff very helpful, comfy bed, bathroom very clean entrance to the hotel and lift needs a bit of a re-vamp, carpets need to be cleaned or changed and lampshades need to be installed in bedroom
Dublin is a walking city and everything was relatively close. We had a great time in the city. The staff were always there to help, and held our bags when our flight got in super early. Dublin city inn is perfect for seeing the city and getting a good nights sleep.
Staff very friendly
Budget room in an excellent location. Expect noise as you are in the centre of the city. Rooms are tiny, showers even smaller. Bed is very hard, and parking is very limited. But location makes up for it all.
In city centre and comfortable Nothing
Good location Rooms a little small
Clean, cheap, excellent breakfast
Easy to find, parking available, clean, friendly staff, good price.
the staff were really good and extremely friendly and helpful 4 floors up some very steep stairs
Liked the people - cheerful, welcoming, and helpful. They were really terrific. The weather was absolutely miserable. The view from the window. The tv didn't work well.
Decent location Where to start? The parking: really didn't appreciate having to back out 4 other cars from a really tight garage at 6 in the morning upon leaving so I could get our one out from the back. You seriously can't expect customers to do that kind of thing. The noise: our room was noisiest I had ever stayed in. No double glazing or sound proofing at all so you could hear everything from the busy main road outside, which combined with the really loud banging and screeching from the water tank directly above our bed which went on all night. Barely got a wink of sleep the whole stay! The other problems were: filthy bathroom, dodgy plug socket, no lift, 2 single mattresses on a double bed, having to give your key in every time you went out. Not good!
l liked that the sheets were clean and that the hotel was central. The staff were not very welcoming are friendly ,however the young man that was on duty in the evening was very polite and friendly.And the fact that l got clamped for parking outside for 4 mins while l went into get the key for the carpark ,there is no facility where you can park legally for a few mins until you get your key.
Good location, rooms were not wonderful but were good value for the price. Four flights of stairs to my room. Exhausting.
The price was what drew me to the hazelbrook. Also I was happy that there was free parking and breakfast. The room was very dated with broken bits of furniture (missing handles from drawers and shower door off its rollar) and holes in the tiles in the bathroom. Also the phone did not work in our room.
Central location to the city centre Parking facilities, ramp covered in plywood not such a good idea
Room was clean and location was good. Having to check key in/out at front desk every time you come/go is inconvenient.
The staff were extremely friendly and helpful and the breakfast was delicious with plenty to choose from. It was located close to the city centre (5 min walk to O'connell st), shops, restaurants, bus services etc. The room we stayed in (at the front of the hotel) could be noisy at and during the night as the window was not double glazed and the hotel is on a busy road but it did not spoil our stay in the slightest. The curtain was too short for the window and resulted in a draught but again not troublesome enough to complain about. We were more than happy with the room and facilities
pleasant staff, excellent breakfast, excellent location 5 minutes walk from the main bus station, tourist office, stores, restaurants, tour bus stop...