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The room service staff very really nice and friendly and efficient. The bathroom was not particularly clean upon arrival. Also, the reception staff were not very motivated or friendly.
General athnosphere, good location. friendly staff Additional cost of breakfast. Breakfast not included in booking price. Breakfast was an additional Eur20.00 per person
The room was excellent.
Hotel was comfortable and staff were friendly and helpful at all times resolving a few difficulties I encountered. The bathroom fan came on continuosly during the night. I was transfered to another bedroom and hotel discounted bill by 40%.
The room was clean and had all I needed. I liked having the facility to make tea and coffee in the room. The staff were friendly and helpful.
its location and the friendly staff also the breakfast buffet was excellent the bedrooms were very hot with no way of controling temperature
Location, room size. I would stay again, now I know how to find the place. We travelled by car and found it almost impossible to find the entrance. By foot it would have been easy. We were given very many wrong directions. No AC
Basic Hotel, would not deem it luxury
no critical remarks, indeed
No comment No comment
The hotel was absolutely beautiful! Great Staff and so affordable. I am a student traveling and this hotel was awesome and I have pretty high standards :) It was a slight bus ride to the center of town but that was only a pound or so it wasnt that hard at all
Very helpful staff.very clean and comfortable.Nice relaxing atmosphere.Excellent food.
Professional staff,fabulous bedroom,beautiful building. That I forgot to book breakfast!
it was easily accessable from city one person in restaurant was quite rude to myself and another lady while getting a table for breakfast
we requested lowest floor possible and were placed on the ground floor which was excellent. ease of parking below the hotel.good breakfast. our only problems were at breakfast. 1) limited selection of juice. I prefer tomato and only apple/orange offered. 2) the self service toast machine caused a bottleneck.
Location and standard of room Breakfast was very poor standard and selection - Irish Breakfast at €12
The room was spacious and clean.The food served in the bar was excellent and the bar staff were very friendly. The staff at the front desk were not helpful (I tried to get directions to get out of the city and they were most unhelpful and quite rude). The room was nice and spacious, but the extra bedding provided as part of the 'family room' was of very poor standard and very unconfortable. If you stay in this hotel do not accept room 127, it's just beside a can/water machine and main entrance to rooms and it was terribly loud up until 3 or 4 am. Perhaps our experience would have been different if we happened to be in a different room.
Bar area,nice ambience,relaxing
located close to where I had business. Breakfast not included, €11.00 for a continental breakfast is too much, also I wanted a couple of poached eggs but was told I had to go to another restaurant in the hotel for these as the one I was in did not do hot food!
location to RDS
Rooms were standard. Towels in bathroom were grey from over washing instead of white.
Good price for location, close to city centre, helpful and friendly staff
My husband is disabled and he was treated so nicely and the staff was so accommodating . It was a boys weekend he and my son went on and at the end the ladies came out from behind the desk to give him a proper hug. That was lovely hotel was clean and the location is great.
Couldn't fault this hotel. Stayed for three nights. Room good size, very clean and quiet. Bed, pillows wonderful. Bathroom clean and adequate. The security is extremely good, you use your key to access corridors, lifts and toilets. All staff very friendly and helpful. Bar welcoming and food very good. This hotel is in an ideal location, very central and I would not hesitate to recommend this hotel to anyone. Nothing to dislike!
The location of the hotel was excellent. Staff were friendly too. Price didn't include breakfast
Location Only one large towel and one face towel were placed in the room
3rd floor outlook on to market traders yard was disgusting.we actually saw traders urinating a few times.this should be looked at by the management.
The location is fantastic, very close to everything because it was just off O'Connell St. No.
English: If you like hotels in the heart of the city, in big busy noise street, this is a good locations hotel. Is a 2 star hotel not 4. The room is small, smells like cigarettes and has a bad heater. There's noting of luxury is the room. It's not worth the value.
location.. good to get anywhere!
The room was very clean, spacious and comfortable. Breakfeast very goog.
Cheap and good location Lost my phone in the lift shaft and the hotel didn't have any access to it.
We loved the room, the views, the quiet, the location. Close to the train station.The bed was so comfy! Also right near the landmark pub Nancy's Hand. The room design is outstanding! The bathroom was huge! We loved it here. There had a been some flooding from outside and it went into the hotel lobby on the day we arrived and it smelled horrible it was most likely sewer water. he smell only affected the area by the front door and the smell was gone by the time we left two days later. The hotel had professionals cleaners working on it as fast as possible. We would stay here again. The flooding was not there fault.
Location,breakfast,bedroom was nice size
There was confusion too how many people we had in our party and had to pay an extra 30 euros and it took an extra long time to clear up the confusion after a long day of travel.
The breakfast buffet was great with lots of options. The room was large and comfortable. The hotel is within walking distance to all of the sights, but is about a 10 minute walk (depending on how fast you walk). We love to walk so the location was fine for us, but it felt far after a night in Temple Bar.
It's location was a prime factor in our decision. Phoenix Park was very close by, as was Guinness and The Old Jamison Distillery. Right near the train station and tram stop so access the further parts of thecity and country were 5 minutes away. We'd stay there again.
Breakfast was great Very clean Beautiful rooms The water pressure was really low, everything took several flushes. The surrounding area is great location wise, but at night it seems a bit rough. The hotel is very safe.
Friendly and accommodating staff. Comfortable room with a very nice view onto the front garden. Breakfast extravaganza. Very convenient to all Dublin attractions. We loved it. Highly recommend.
Hotel is an excellent choice when visiting Dublin. It has excellent service, very clean, and good restaurant. Although it is not close to where most of the nightlife is there is an excellent local pub 2 blocks away and it is located on the local Luas light rail line which provides quick access to most of Dublin's tourist attractions. Slightly removed from what they call City Center
Staff was helpful and excellent. Rooms were very clean. Accommodations were up to date. Triple room was somewhat cramped.
By the train station There was no plugs for hair tools and phone charging
Lighting was bad for putting on makeup
Location Food and drink prices
The location of the hotel was perfect. Within walking distance to all central attractions in Dublin. The worst thing was on entering and leaving via the front enterance there was an awful smell of smoke and several people stood on the front steps smoking. Off putting.
The front desk staff were very efficient and friendly all during our stay, from check-in, having a 4 pm tea with a group of 12, and at check-out. The staff in the bar were outstanding in their cooperation to assist in setting aside and preparing a place for our afternoon group tea. Wonderful Irish friendliness.
It's in a great location! Staff was very pleasant. Not applicable
Decor and quality of room. Main reception was a bit officious when we first arrived. We had been delayed due to weather problems and I didnt think we got sufficient attention due to the fact it was late evening.
I loved the rooms, very pretty. The staff were all very accommodating and friendly. The attached restaurant was also excellent. The price of breakfast was too much for what was offered.
The central location of the hotel and car parking facilities and friendliness of the staff Slight confusement getting from the carpark into the hotel
We enjoyed our two night stay here so much we actually came back for a third night. This hotel is ideally located for touring around Dublin. We took a bus from the airport straight to the hotel, the tour bus lines leave from ten yards down the sidewalk and taxis line up right across the street. You are right across from the historic post office and the temple bar district is a 6 euro taxi ride away. The rooms are clean and the bed was comfortable. If we go back to Dublin we would definitely stay here again. This hotel is situated right in the city so don't expect a view.
Location was good. Bar & Restaurant were all very good although expensive - where isn't in Dublin?! Bed, although double, was a bit small and uncomfortable. Air conditioning in room did not work properly (room was freezing though we did not complain) as did guest services on the TV for one whole day so it was hard to find any information as that was where the hotel directory is.
central location poor dining in facilities
I like this Hotel and stay there often.
Convenient locatoin and overall appearance of the hotel/room. Small room but manageable.
Good hotel in good location 5 mins from centre, easy to find. Nice internal. good value breakfast in the price.
Old style designing, large and spacious, clean if a bit tired, beds were very comfortable staff was helpful
Backpacker paradise. Worth the money, free dependable WiFi, okay beds, clean and comfortable. A little noisy but nothing to stop sleep.
The twin room we were given was spacious and faced a calm street so that we were not bothered by the traffic going through Talbot St or by the DART trains going into Connolly Station. The bathroom was clean and the staff were very friendly and helpful. There were free newspapers every morning and coffee-making facilities in the room. The location is very convenient, close to Busarás and Connolly Station, and a good walker can get to Temple Bar and Grafton St in 10 minutes. The Irish breakfast they offer is rather substantial and comprehensive, but we thought it was a pity that apart from cereals nothing was offered that even hinted in the direction of a continental breakfast, no yoghurt, no fresh fruit, honey, sliced cheese or ham. But we have to admit that the Irish breakfast got us through the whole day.
Location is central intially one of the beds was broken so we had to switch rooms
on saturday night we could not get a drink from the bar when we asked for one. early night in dublin' bar shuts at 12.30. first for me in a hotel.
The Friendly staff and the Hotel Location
very modern and plenty of comfortable seating areas all over the hotel building work around the hotel but it did not spoil our stay
Ease of Check in, staff were very helpful. Very good location
Its convience. One reception staff, even though he was very helpful and polite was wearing heavy jewelry, a dirty friendship bracelet and shirt collar buttons not closed, he just did not look the part, not professional looking, I wondered what did visitors to our country think of it. Also no Irish whole meal soda bread at breakfast only bakery yeast bread, (not the same thing) Tinned fruit was so disappointing with so much fresh fruit available, yes there was a bowl of whole fresh fruit, but some chopped up would be so much nicer. Also,suggestion, Clonakilty black & white puddings are the best, you should try them.
The staff were friendly and helpful. The room was superb I thought it was a little expensive given economic climate and time of year.
Close to temple bar and a comfortable stay
Comfortable walking distance from the city centre, very clean and spacious rooms. We didn't try the swimming pool thanks to the very good weather in Dublin during our stay! Very good breakfast.
Very convenient location. Bright and spacious Had one disappointing food experience, but it was dealt with in a most professional manner by the manager
The staff are very friendly. Good location for shopping and the O2. The fire alarm went off at 9am!!
I liked that it was very close to the business area, and you could walk to Temple Bar, within 15 minutes. The hotel staff is very kind. It was a little bit old fashion for a tech district. My room had a bathroom for disabled people and it was a little bit uncomfortable. Not sure if it was because of the room availability. Don´t call a taxi from the hotel, it takes forever. We waited for 30 min and ended up booking a MyTaxi last minute, since we were going to be late and we had no clue on how longer we had to wait.
I liked the rooms and workout facilities and the staff were very helpful answering any questions.
The bar was welcoming, the staff were very informative and a nice atmosphere in the hotel No signage for the toilets adjoining the bar and alot of people were asking the whereabouts of the toilets
Excellent staff . relaxing atmosphere. Superior service Breakfast at €29(orange juice and cereal) for a 12 yr old is way too pricey!
The staff was incredibly accommodating and pleasant.
When I arrived at 10AM, there was no room ready (understandable), but when I returned in the afternoon, I was shown to a room with a worker working on scaffolding directly outside my window. The second room was fine, but I was disappointed that the clerk had initially no problem assuming he could leave us in a room where we could all wave to a worker!
It was a gorgeous hotel - the breakfast was a bit pricey but it was lovely
1st they are SO ACCOMODATING. Thanks to guest services, concierge DENNIS :-0 and the crew plus the front door attendants, managers, housekeeping are all amazing. Guest Service Rep came to greet us and had the goats milk avail for my daughter. In the USA we can only purchase at select store and did not realize it was more common to have in Dublin. We have made Dublin-the Shelbourne as our #1 headquarters. The quality of our stay, the fact they have vetted services for a nanny, great food, amazing polite service from all departments simply speaks volumes. Mr. Hanley and his staff at this fine establishment continue to amaze me. I really appreciate the peace of mind they bring to me and my little 1 and 2 year old children each visit. We surely feel special and love the amazing spacious rooms. THANK YOU ALL!! See you again next year. I have only positive things to communicate. They can keep up the great work. Great food options, great concierge, guest services, housekeeping, food services.....blessings to you all!
the feeling of luxury, excellent service from all of the staff, reception staff were very professional as were porters bar prices are a little on the high side.. Thats dublin i suppose
Breakfast was insanely good, the best part of our stay.
Location is perfect but a bit overpriced for what you get. Room was a nice size and staff was very friendly. I think it is better without kids. Overpriced a bit for what you get. Had to call to have room made up after being out from 9:30-3:0 during the day... I guess someone just forgot.
Nothing. I have stayed in better b&bs!!!
excellent service, excellent staff, luxurious room - Fantastic hotel.
The hotel is grand and no detail is overlooked. The breakfast was superb but still talking of the impeccable service. A perfect 10 all around.
Lovely staff, very beautiful building. There was no complimentary water or tea/coffee making facilities in the room which was very annoying. We have to queue to get into the restaurant for breakfast - first time I've ever had to queue in a hotel for breakfast and did not expect this from a 5 * hotel.
This hotel is brilliant. The staff are all really helpful & welcoming. The facilities are grwat & the rooms are amazingly sleek & spotless. Nothing
Rooms were lovely - staff very friendly & free wifi was appreciated Had two meals - I wasn't impressed with either but the steak my friend had was lovely!
The location - opposite the Point (O2 concert venue) and Dublin Wheel with the LUAS (tram) in to town at the door. Ample car parking (at discounted rate of €14 for 24 hours). The service was excellent and the food was generous and of good quality. Lovely "design" room with balcony. I had no complaints during my stay but if someone wanted to spend a nigh out in town they would have to get a taxi back once the trams finish - too far to walk.
Just getting to this hotel caused us problems...no signs...no indication of where to park....very badly laid out arrival. Having returned late to the hotel we were hungry so after being told in the bar that food was about to stop (10.50pm) we decided to room order.....for 2 toasted sandwiches and 2 fries we were charged €34.....very overpriced!! as it arrived nearly 25min later and was cold!!
Very comfortable bedrooms. Also, they seem to have got the heating level just write in the bedrooms, and public areas. Nothing
It was situated perfectly for the concert my daughter and her friend were attending, food and staff were excellent although the food was a bit pricey, rooms very well equipped The website should have fore warned me about the roadworks leading to the car park, a fuse blew in my room in the morning which left me without air con and tv
crappy breakfast delivered to room, everything else very good crappy breakfast delivered to room, everything else very good
it was very close to transport to the city breakfast was terrible. Dry, tasteless and over priced
Hotel was very clean warm and friendly no
Friendly staff, nice surroundings.
Good value, courteous staff, family oriented, nice room, good bed.
Location was ideal for the course I was attending and for my journey to and from the west of Ireland as it is very close to the M50 and easy to find. The tram stop for transport into the city is 5 mins away from the hotel. The availability of private parking was also important in my choice of this hotel. I would certainly stay here again. The parking fee of €8 initially seemed a bit dear but combined with the competitive price of the room and the fact that I could leave my car there until 5.30pm on my day of departure without additional charges balanced it out.
Very relaxing ... no rush...quiet
The room was very clean and comfortable, and it was also quiet. Having to pay for parking as a hotel resident
The staff was so kind and so willing to help, and the room and shower was great.
Location, proximity to Luas. Comfortable accomodation Breakfast was poor value. Cost per item & limitation on selection was annoying and proved very expensive for a family with young children.
Very comfortable beds, and climate control. Warm, obliging staff who responded quickly to all requests. Good parking, free internet access, very good breakfast and easy access to public transport with quite a few bus routes. Room service was prompt and very good. Could not find a bad point to say about this hotel
The welcome and the comfortable surroundings, the nice breakfast and the helpful staff. I noticed that the window in my room was very draughty - it was a windy night and there was a definite breeze blowing in. I imagine you would save money on your heating costs if you addressed it - room 207.
The hotel was beautiful and the staff were very friendly and helpful. The only problem was that the room was a bit dusty and for it to sleep 3 people the needs to be more towels and tea items to facilitate as we had to contact reception. N/A
Convenient to Dublin and the accomodations were very nice for the money.
I liked the actual building and relaxing bar areas I didn't think it was five star standard
Had lovely food and wine in bar! Staff very friendly! We asked for 3 separate beds but I had to sleep on a roll in which would fit. Child and the mattress was poor quality!
Breakfast Evening meal was inedible, room was run down, staff were rude
The hotel was lovely and the staff were really friendly. Would love to stay again. We arrived late around 9 so the restaurant was fully book which was fine as the girl at receiption told us that the bar were serving a substancial menu, we were delight as we were straving but when we went to the bar all they were serving soup and salads had we know this we would have got room service as it had such a variety.
The room was by most standards extremely quiet, and the gardens provide a splendid setting.
Grand setting with fantastic gardens. The rooms smelt of smoke, even though I had a no smoking room. Which had recent cigarette burns to the curtains. Bathroom not quite up to standard (the shower was designed for short people, not even shorter!)
Able to accommodate early check in request, friendly staff Tv didn't work, took 3 attempts to resolve lounge facilities were able to be booked by non-residents meaning it was very difficult to find a suitable table or seat. I was informed by the hotel that they never booked more than 50% of the sofas, this was not the case as one stage all had reserved signs on them
We were given an upgrade on arrival. The suite was comfortable and clean. Decor could be upgraded a little. Perfect for a shopping trip to the city. Taxi into the city at night was €20. Nothing
Good value for the money a little out of the way from Dublin
Trays of dirty plates outside rooms
comfortable spacious room. check in very busy and slow. 2 check in staff only. They had to deal with numerous small queries re exiting car park ect. It would help if there was someone assigned to queries and 2 staff available to check people in during busy periods.
Very nice staff.clesn and comfort None
Staff No air conditioning, rooms were hot hard time sleeping and very noisy. Could hear both outside and indoor noise
Had no problems with staff. Everyone was very helpful. If I had any questions they were quick to answer no matter how many I had. The only complaint I have about my entire trip was that the beds and pillows at the hotel were very uncomfortable.
I did not like it at all. There was a lot of noise, and it was really cold. I have to take two different elevators to go to the fourth floor.
Close to the Airport. Clean Comfortable Several Tour buses resulting in long line for breakfast. We skipped breakfast because of the line.
We came through to visit Dublin on our way to our daughter's graduation in Wales.The rooms are clean, quiet and comfortable. The staff was helpful with pointing out sights to see and arranging transportation. A great stay!
The staff was extremely helpful. Helped with exchanging money, getting details on arriving at the airport, printing our boarding passes and helping with dinner arrangements. Location was a bit too far from the city center.
It was a convenient location. Our room backed to construction. You had to open the windows, as there was no air. It was fine for us, because we were very tired. The room was clean. It meet I iur needs. The staff was nice and helpful.
It has a good atmosphere and is is ideally located. Poor views from most rooms.
barpub below with live music everyday is fun room is very simple, water (cold/warm) was not good to wash .
The location, the staff (Mags and Liz!), the BIB bathroom and the large size of our triple room. The beds and pillows were not especially comfortable. The food could have been better......
Rooms were of good size, very clean and even though in a lively area of Dublin near many nightclubs they were very well insulated and quiet. Nothing. It was a good experience all round
Location is very central to the City Center. It allows an easy walk to most of the main tourist sites in the area. The staff is excellent and very helpful. The attached restaurant is good. The rooms are rather small and there is a lot of mechanical noise from equipment in the alley behind and next to the building. The walls are very thin so you hear a lot from the adjoining rooms, particularly when someone has come back late from the pubs and is rather boisterous.
Comfortable,Warm , Desk Staff excellent, Dining Room All staff Excellent but a Special mention for Carmel who always has a welcoming smile and can't do enough for you ****
Location Being downtown it was a little noisy.
I loved the location, I was able to get to see everything I intended to. The staff were friendly and helpful. The room was charming. I utilized the wifi and never had any problems. They had entertainment and food available on premises which is very convienent. I would stay there again. The music/dancing/dinner show in the evening was fantastic but a little over my budget. And my seat wasn't very good to see much of the show.
Excellent location, good character bed not very comfortable, bathroom not very updated, couldn't control hot and cold in the shower
The staff were most helpful and went the extra mile when I couldn't get the printer to work to print my boarding pass. It was a fake out because it looks like it is coin operated but it all goes on your credit card. Posted information would have been nice. Great location. The two nights we were there a band was playing loudly in the bar. We were on the top floor and could still hear the them most clearly. The beds were pretty hard. The shower was a problem. The head wouldn't stay up but would ship to the bottom of the post it was on. That made it waist high on me. The temperature and volume on the shower came and went in spits and spurts.
Good location for our needs ( site seeing in and around the City; easy to walk to nite spots; felt safe and secure; lots of pubs and restaurants nearby), staff always helpful, noisy late at night - not a problem to us - transport to and from airport readily available from the hotel or public close at hand. No complaints
Ground floor bar and entertainment. Great breakfast. Excellant location for visiting Dublin
the room was excellent! the bed was so soft and comfortable! also the hotel staff was so helpful and very nice! it was a great experience all around!!!!
Peace & quiet nothing
We stayed in a very comportable room, it was newly decorated and very clean, all the staff were very friendly and professional and the food was very good.
Helpful, friendly staff at both the front desk and bar/restaurant. Comfortable clean rooms with nice amenities. Location was easy to get to and easy to get to the airport the next day. Carpeting in room had a few stains, and the cart for dirty room service dishes outside the elevator a bit tacky.
exellent hotel.handy for public transport busstop right outside.
service was wonderful--staff very attentive and helpful room was very comfortable. wifi was not reliable. This made it difficult to conduct business
valuable price for money, longer walking distance to the city centre
How relax everyone was and how friendly the staff where some rooms e.g. single could do with a make over
nothing the food was awful had to send back my meal turkey dinner the manager in fairness to him did not charge me for it the potatoes were awful not creamed the rost potato was hard and the vegg was either off or dirty i asked for a disabled room!! i got a room on the 3rd floor with no disabled bathroom or any facilities i would not recomend it for disabled people 3rd floor is not disabled and no bathroom facilities in theroom for disabled people
I had the same room as in pictures, clean, nice, just excellent. The location is perfect. Close to the airport (20 min by bus 16a) and very close to the city center (10 min by any bus). Bus stop is next to the hotel. In the neighbourhood are Tesco, a Thai restaurant (very good and not expensive), kiosk, Croke Park. This is the best place to stay in Dublin.
I loved the restaurant they had. Best steak ever. Everybody at the restaurant where super nice and friendly same as the hotel.
Hotel is very difficult when parking
the location and the rooms and the speed of check in nothing
the cleanliness of the room did not get much sleep as the noise from the fan kept us awake would have expected to have been told that there was a constant noise and would be going all night very disappointed
Comort, facilities, closeness to the centre of *everything* in Dublin Gaining access at 5:30 am was slow
The central position of the hotel and also the overall excellent quality made for a very good short break.
Every one of the staff members was friendly, knowledgable and well groomed as well as articulate. Someone was constantly cleaning painting polishing or vacuuming something. One afternoon the do not disturb sign was ignored and the house keeping staff tried to force the door open. Luckily there was a second lock device to prevent that. My wife had just flown in from America and landed at 7am. She went across America and then across the Atlantic, and she was understandably tired. We were trying to rest when we heard the racket at the door, startling both of us. It actually made me pretty angry, since the Do Not Disturb sign was outside. The next day they forgot the bottles of water for my room. The following day they forgot face cloths. The refrigerator was struggling to keep things barely chilled, and because of the proximity to Temple Bar, we had to sleep with the windows closed for the entire weekend. I feel the hotel charged at least 35% more than my room was worth, possibly because it was the weekend of the marathon
Location Rooms - small - sub standard bathrooms
location and comfort. continental breakfast just ok
The staff were fantastic and the location perfect for some city shopping and exlporing the city The quality of room service food to cost was not the best
Pleasant environment, very nice location, friendly staff and spacious clean and luxurious room. The bed was too soft and streetnoise from nightlife
Efficiency and friendliness of the staff; well-appointed, comfortable, clean room.
Location was excellent
The staff and customer service was superb.We had a problem with our room and it was sorted instantly with complimentary wine and chocs, etc Try to avoid a room on the sixth floor as there is some noise from the ventilation/heating systems on the roof in the rooms
The location and the staff were excellent. The stereo does not work with current I-Pods.
it was so central
Friendly staff and peace and quiet
Great location. Comfortable. Great staff.
The location was great and the staff was very nice. For $385 per night the room was small, the bathrooms were quirky and bfast should be included...
This hotel is in a terrific Dublin location. Everything is convenient from St Stephen's Green. The hotel is luxurious and well-appointed with many nice details. I did not eat there, so cannot speak to the restaurant side of the deal. The rooms are a little small but nicely finished and the heated bathroom floor and loaner umbrellas were fabulous touches. I was amazed that the room is small - on a par with a London hotel perhaps of similar class. The only quibble I noticed was the quality of the built-in closet in my room. The doors were of poor quality material and didn't quite close accurately on their hinges. A small gripe for an otherwise thoroughly enjoyable stay.
Can't beat the excellent location on St. Stephen's Green and Grafton Street. Staff is very professional and efficient. Rooms are nicely appointed, if a little small for two adults. Breakfast was excellent with great and friendly service. Would definitely stay here again and will recommend to my friends. Rooms are small and awkward space for two adults.
Location was great, just off the main street (Grafton). Shower pressure was amazing. Staff very attentive. Rooms are smallish when compared to the Fitzwilliam in Belfast. This might be the average room size for this type of room in Dublin.
we loved our bedroom,good size and beautiful decor;also it was warm and quiet and comfortable When sitting in the restaurant there was quite a breeze coming up from the lobby and we felt cold
The bed was perhaps the most comfortable hotel bed I have ever slept on. In the evening, I had a bath and the water was not as hot as I would have liked for a bath.
Nice room and bathroom, excellent location, friendly staff, efficient bussiness center Too small double-bed for a five stars hotel, overpriced breakfast
Nice hotel in a quiet residential area. No heat in room - system was not working during our 24 hour stay.
very close to city centre, and very reasonable prices the food was terrible
Overall a pleasant stay. The hotel itself was very comfortable and clean. The resturant was excellent and the long cold drinks even better. Amongst the reviews for the hotel it was sai that there were no tea and coffee facilities in the rooms, this was not the case. We had a problem with the booking when we arrived, we had asked for a smoking room but none were available. The first room we stayed in had a problem with the room alarm which was set off by steam from the shower. We were moved to a different room (smoking) but unfortunately had the same problem. But all in all these were minor blips, we were pleased with the overall quality of the hotel.
I stayed here with my wife and daughter the night before the Ireland / Argentina rugby international. We booked last minute and got a family room and they looked after us for a baby sitter. The place was busy and had a nice buzz to it. There was always a taxi outside and good on site parking. Breakfast was potentially chaos the next morning but the staff did a great job getting everyone through. Great value for money. Bar was busy but well staffed. It isn't the prettiest of hotels but given the location and value for money, I am not complaining.
Hotel staff are extremely helpful. For us the location of the hotel is most pleasing as it is near the city centre for shopping, theatre and such facilities and amenities I do not like the additional charges for example €10.50 per night car parking, charges for internet , this in my view distorts the real charge
very good value for money 99. euro. in dublin for 99 euro i missed the extra comforts in rooms but what diid i expect for rate...
Great location; Large clean rooms; friendly, helpful staff; Good value for money. Very slow albeit friendly service in "The Dubliner Bar"
The staff were friendly and the room was spacious and comfortable. I stayed in the towers and felt that some parts of the room were a little run-down (the shower curtain for example). It was also a little errir walking from the lobby to the tower rooms. So many parts of the hotel are un-used and unlit.
Handy to city centre, excellent restaurant no room service
Large rooms with comfortable beds , nice bar , deli that served great fresh food and a good sized supermarket within the hotel . Great for stocking up on beers before you go out as its 4 -5 Euros a pint in the City for Guiness and more for Lager . Overall tho a cheap place to stay near Dublin . Hotel is on the large side so its a bit of walk to your room once out of the lift , a fridge in the room would have been good ( we used the bath to keep the beers cold ) , internet is overpriced at 1 Euro for only 8 minutes much cheaper in city for internet . The distance to the city seems more than a mile when you walk it everyday but theres plenty of buses for 1.60 Euro or a taxi is 8-10 Euros . Caught the aircoach from the hotel to the airport for 8 Euros .
Brreakfast was very nice. Information in the guide provided was very helpful as to orientation. Centre of town location allowed us to walk to all of Kilkenny's attractions, shopping and eating district Grounds room and location were excellent. I can't think of any.
I was lucky because my room was quiet, facing the backstreet.
friendly helpful staff . excellent evening meal great irish entertainment on fri and sat nights adjoining breakfast room has no heating so it was too cold to go in so we waited for a table in the main room staff were great and hurried to sort a table for us .
Comfort and convenient location No
in my room there aren't hot water for 2 days.
Location very good - near to main street and 10 min walk to river side. Easy access to buses nearby.
The personal attention and friendliness. There were workmen in the building during my stay. A bit noisy and dusty.
The man that greeted us as we were checking in, I believe he had to be the owner, he was just such a nice & welcoming person. I could hear the other guests thru the walls, they weren't doing anything wrong & it wasn't even that loud. It's just a comment.
Great Breakfast food with the most lovely staff. Irish Music in the hotel bar with Fire place going. It was great to have our familiy in one room...although the bathroom was so very small. with a tiny tv ... plus a smaller size room than our friends family room we traveled with yet paid the same price. Water pressure is not at all good either with cold showers on many occasion.
Location to center of Dublin
the second room we had very peaceful the first night we had a room overlooking a main road worst nights sleep of my life
It's a brand new hotel, with modern rooms and facilities, very close to the centre. Good value for money.
Great location and very clean and friendly atmosphere.
I deal position for shopping & local entertainment very close to O'connell Street for shopping. Would stay at this hotel again
The rooms were very well designed. The bed was probably the best I have slept in and the shower and bathroom were excellent. No
The rooms are new and clean and the beds are very comfy and the central location The lack of parking, the information about the lack of parking, the chaos at breakfast as everything ran out and I had to keep asking for things, all the staff are foreign nationals and their English is of poor standard
Very clean. Comfortable bed. Good breakfast (reserve a day early and save 3 euros). Helpful staff. DIY baggage, clinging shower curtain, no hand towel ring / bar. Door hook broken.
We had a quiet room in a city hotel, much appreciated. The staff were very friendly and helpful. The hotel is also very easy to find coming from Dublin airport.
The breakfast was very good During the night there was something noisy in the bathroom. It did not last the whole night .
We had a pleasant stay at Maldron Hotel Parnell Square West. Staff is friendly Checkout and Check in was prompt and easy Location is great, just five to ten minutes walk to Oconell Street Area is safe Rooms are good sized and clean Cleaning staff is friendly Wifi is good
We arrived late and the young man on reception was incredibly helpful. He was under pressure from some guests booking in ahead of us - obviously tired business men but remained cool, calm and friendly. Even apologising for the delay in registering us. He was most helpful also in relation to parking as the car park was full. This guy could give Customer Care Courses. Would have really liked to be able to reserve a car parking space. This would have given us the comfort of knowing the car had a safe home for the night and would have made our morning departure much easier.
quiet but within walking distance of town center
It was pretty central to Dublin Town. We would have liked a drink on our return to hotel but we had to wait until some of the staff took our order as some of the guests told us the bar was closed.