Overview

Phoenix Hotel

St.28, Community 118.Nakheel Area.Deira, Dubai 9999*, United Arab Emirates
+971 4252 2000

฿ 2,097+

Overall guest ratings

5.8/10 OK
Based on 868 reviews

Review highlights

  • 4.6
  • 3.2
  • 3.0
  • 2.9

Nearby

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    Amenities

    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 868 reviews
    • 4.6 "Service is below average."
      4.7 "Bad housekeeping, according to 53%."
      2.0 "80% thought the service was unprofessional."
    • 3.2 "Location is bad."
      1.1 "Not enough parking facilities, according to 89%."
      2.0 "Difficult to access by car, said 80%."
    • 3.0 "Food is inedible."
    • 2.9 "Awful rooms."
      2.2 "78% said rooms were dirty."
      0.1 "99% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      0.0 "100% said the bathroom was dirty."
      0.7 "93% thought they were poorly maintained."
      3.0 "70% said rooms were small."
      1.3 "87% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.4 "86% were disappointed with the minibar."
    • 2.6 "Awful breakfast."

    Overall rating

    6.1 Good
    Based on 425 reviews
    • 4.9 "Service is below average."
    • 4.4 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.2 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.1 "99% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      0.0 "100% said the bathroom was dirty."
      0.8 "92% thought they were poorly maintained."
    • 3.1 "Location is bad."
      0.9 "Not enough parking facilities, according to 91%."
    • 2.8 "Food is inedible."

    Overall rating

    5.7 OK
    Based on 112 reviews
    • 5.3 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 4.1 "Not very comfortable."
    • 3.2 "Location is bad."
      1.0 "Not enough parking facilities, according to 90%."
    • 2.9 "Awful rooms."
      2.5 "75% said rooms were dirty."
    • 2.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
    • 2.3 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    5.9 OK
    Based on 329 reviews
    • 4.0 "Service is below average."
    • 3.6 "Inconvenient location."
      1.1 "Not enough parking facilities, according to 89%."
    • 2.6 "Awful rooms."
      0.2 "98% complained about the bathroom."
      2.1 "79% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.4 "56% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
    • 2.6 "Awful breakfast."
    • 2.3 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
    data provided by TrustYou

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