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The staff were all very helpful without being over attentive. The grounds of the hotel were stunning and very peaceful
Friendly, helpful staff in all areas. Excellent food and wine. Comfort and general peacefulness. Overall very high quality and nothing pretentious. Brief disturbance by one noisy guest in the middle of the night
Fantastic staff, fantastic food, fantastic room.
We went there to get engaged. They gave us champagne, wrote congratulations on my desert dish & put rose petals all over the room. It just made our stay so special.
The live music provided by Mark Langan, the quality of the martinis and the excellent array of different foods for breakfast. Everything was great, although 300 euro was pretty steep for the room! The bar staff are great but service was a little slow at times.
Size of the room especially the bathroom. Attention to detail such as up-to-date copies of magazines, herbal tea as well as black, light in wardrobe and two wash hand basins in the bathroom. There wasn't music or live entertainment in the bars any of the three nights that I stayed there, Friday, Saturday or Sunday. The hotel was a bit too quiet for a Saturday night!
The setting of the castle is breathtaking when you drive up,and the friendlyness of all staff was outstanding, and our room was luxurious.We cant wait to go back!!!!!!!!!! Nothing.
The peace and quiet of the situation, first time I really enjoyed staying around an hotel, very relaxed and the lounges and grounds wonderful Just felt that in the dining room at dinner, the dining room was very busy but either the staff were not experienced enough or they do not have agood system for serving the guests. Had to ask four times for a glass of wine, despite this am really looking forward to our next visit to Solis.
The castle was amazing. It looks recently renovated so it doesn't have that spooky feel. There isn't much to do on the grounds except relax and enjoy the scenery which is perfect for a romantic night's stay. Just a note- when booking the castle, not all rooms are in the castle itself. You may be in the quarters in the back.
the hotel was very attentitave to us but not to the point of being invasive which we have experienced elsewhere. the room we were given had a disabled bathroom and shortly after we checked in we were offered a room change. a very pleasant stay and will definitely return. unfortunately we were dissappointed with the main course of our meal. However again no complaints about the staff or the ambiance.
Bed was luxurious, bathroom was exquisite, staff excellent their service was second to none, garden and grounds gorgeous Food from lounge bar dissapointing
The location of the hotel was so convenient and the use of the next door hotel's leisure facilities was a plus.
Staff very friendly. Spacious, Clean & Warm Rooms. Excellent value for money. Centre of Town. Will definitely be staying here again. No WiFi available in hotel
The hotel is central to everywhere, staff are friendly and helpful
Very comfortable room and a friendly, efficient staff. Shower control was a bit shaky.
Convenient location, good sized comfortable, clean room When booking, I requested a room away from the bar and nightclub yet was accomodated directly above the disco. Disco every night until 2am made it impossible to sleep. Nobody on reception to answer the phone at night
The food was excellent. Large bathroom. Centrally located. The beds were old and sagged in the middle.
Central location, rooms were clean and spacious. Good night out had in the bars!
Right in the town centre Extremely busy hotel would not recommend to someone looking for a relaxed time
loved use of swimming pool
Nice room with a jacuzzi bath Very soft mattress. Not a great choice for breakfast and I hate buffets. Why not cook it fresh for each person. We are being charged enough!!!
The food. The leisure centre was shabby:the first day the pool water was very cold and the shower outside the steam room didn't work. Steam room very shabby - broken lights, broken seat, dangling black strip from ceiling. Two staff cleaned and hosed while I was in the pool after bfast - cleaning fluid came into pool. Better if cleaning is done outside leisure centre opening times. Stafff in leisure c poorly dressed.
Staff were very friendly and helpful. Breakfast and dinner very enjoyable, although it was difficult to book for dinner. Lovely atmosphere throughout hotel.
nice athmosphere, nice comfortable, modern surroundings
this hotel is good for the purpose of our visit - viz a family wedding. The whole reception and subsequent fesivities went almost flawlessly, and all without exception enjoyed the experience. would come again if we ever needed to visit that part of the world again.
Staff were friendly and extremely helpful and polite
The staff and service at the hotel was excellent. The hotel is a well furnished and comfortable hotel and the location is excellent. I attended for a wedding and the management of the wedding itself was first class. The hotel was very cold. There did not seem to be adequate heating provided as the rooms and indeed the function room we were in was very cold. Every one who was staying there commented on this. Taking into account the time of year this made my stay very uncomfortable as was cold and looked forward to going home.
friendliness of staff and cleanliness
Very nice food and staff Not enough towels in the room, food a little expensive.
Nice location, VG room and food Diffident reception. Ringing phones and the computer monitor came ahead of me. Over 2 hours to get a bath plug and no apology,
comfort, friendliness of staff, good service. and excellent food,as usual.
Food was good. Facilities were also good The bed was hard and uncomfortable
Friendly, helpful staff. Within walking distance of some of the attractions we wanted to see. Small but cozy room. Thin walls - could hear people laughing next door. Bed was a bit on the harder side (personal taste though, not the establishment's fault).
The room has a nice look and was very clean had a ground-level room and could hear the people above me all night. I was next to the exterior stairs as well and they make quite a racket.
Leisurely atmosphere and friendliness of staff Given dinner vouchers on arrival a little more information on what we could have on these vouchers and the difference in the bistro and dining room
Log fires in reception and christmas decorations.
The ball room is nice for weddings. The rooms are very smoky
it was very central in ballybofey yes we were placed in the older part of this hotel and as we were at a wedding function in the new part it was almost impossible to find my room and the rooms were not very well signposted. hotel not well sign posted from the town.
The freindly staff and the swimming pool. they were great! Our room looked out onto a roof and there was a very noisy fan/air conditioning vent which also didnt smell very nice.
staff were generally helpful room cold and hard to find and very very dated
The food in the bistro was poor, a chicken maryland dish should consist of more that 2 ingrediants.
The staff were very pleasant and helpful and the generak ambience of the hotel was warm and welcoming. The late night nightclub generated a high noise level and both the room windows had to be kept closed (the room was above the club courtyard area.
Great location and all the Facilities were first class
A most relaxing break, the food was excellent.
The strand is great for walks, hotel is really splendid.
Brilliant location,good selection of quailty food, lovely beach.with weather chilly outside the rooms were very warm.good friendly service. I would expect the price of the room to be a bit more competitive given the time of year.
The welcome by the recptionist was second to none.She could not do enough to make our stay pleasureable No tea making facilities
Location is superb - right on the beach. Our room was lovely - superior sea view double room. Meal in the restaurant was very good. Staff were all very friendly and helpful. Accommodation and meal were both good value for money. I thought the bar facilities could be better. We were looking for somewhere to have a dink and relax after our meal. In the foyer there were some lovely chairs seats by the fire but no drinks are allowed in that area for some reason. The lounge was very quiet and I felt not wholly enviting. After some time we realised that you could go in behind the counter in the lounge to go through to the Surfer's Bar. That was a bit of a strange setup and not very obvious that there was another bar through there! The Surfer's Bar was a bit if craic and had a bit of atmosphere. But I did feel that with all the space in the hotel it would be nice if there was a nice lounge area or some comfortable couches to lounge about in after our lovely meal.
Everything! We have already given information to other friends!
friendly and efficient staff, good food and a view to die for
Great view of sea from bedroom - very relaxed - excellent breakfast and relatively quiet. Arrived too late to have evening meal
I liked the cosiness of it, the view from the window, access to the beach. Breakfast also very nice and staff were very efficient Nothing I didn't like really. Would have been nice to have tea and coffee making facilities in the room
good areas to relax in during the day, great atmosphere. The conservatory and balcony were really good
On arrival, changed the room to accommodate a disabled guest
The great view from the bedroom No fruit for breakfast
great location, good breakfast booked non smoking and got smoking
the friendliness of the majority of your staff whiles respecting my privacy. A special thanks to your restaurant staff. Their willingness to prepare a different breakfast for me. being directed to the restaurant when I asked for coffee in the lounge and when I asked if room service could serve coffee in my room
Our brealfast was diabolical. cold we pointed this out to the staff but it was liitle better when returned. The rashers were like leather, no fresh fruit, no yoghurt very poor for the price. We were not told about the short cut through the leisure facility to the car park. It was an inconvienence.
Bedrooms outdated. No heat in bathroom. Tiles around shower area in bathroom - grout needs cleaning - build up of soap, grime etc. No choice for breakfast - only one option full cooked breakfast. Hotel is not very good for older guests, whilst it does have a lift, there are lots of steps in corridors, reception area to get to dining/function room, steps to bar areas. Access to hotel is difficult - no real drop off area, parking at the back is restricted and once again lots of steps to get into the hotel from parking area.
Breakfast was a bit overdone and I have tasted better
Clean and comfortable. Staff most helpful. Good central location for touring Donegal county and beyond. Breakfast, although adequate and nicely presented, was not served hot. Most items were cold at time of serving and this appears to be an ongoing problem. (I overheard others making similar comment).
it was very relaxing
Rooms were to hot & heating could not be regulated Seemed to be short on staff, which left breakfast a free for all
The food in the main resturant was excellent.Bar food was good. I stayed in courtyard room which was not in keeping with the overall standard of this hotel.The room was old fashioned and fusty.
I loved this Hotel as it was pure luxury all the way. The bed rooms are out of this world and there is no need to ask for any thing else Nothing
the room and bathroom. welcome on checking in. view over lough at breakfast. no entertainment at nite.
Luxurious rooms and warm friendly atmosphere. Staff very helpful and friendly also. Location and setting very special. We had booked a family room and although given a free upgrade we did not find sufficient bed space for 4 people. two beds in our room that were both small doubles and it really was a tight squeeze.
We were upgraded to an executive room and it was beautiful. Breakfast was delicious and the service was great.
Hotel room -first class Restaurant was excellent but service was terrible.
good food plenty of space eg residents lounge lack of sports and swimming facilities lack of radio service on tv even thoughit its availability was advetised
Our little poece of heaven and indulgence in a totally peaceful environment. Everytime we go back it jus sems to be better and better. Staff are so friendly and atmosphere so peaceful. If the world was ending next week this is where i'd like to spend my last days.
I loved the whole set up, the surroundings, the staff, the food, it was just what we needed, complete relaxation. Next time I hope to stay in the fabulous Executive Suite which has to be seen to be believed. N/A
Beautiful landscape. Stayed in the least expensive Courtyard rooms, but feel they are best as excellent view of Lough Eske right outside room door. Request a room facing Lough. Would have stayed for longer if I could have. N/A
The room was very comfortable and the staff very attentive. The breakfasts were very satisfying. We were given lots of information about the area and directions.
Enjoyed location, the beautiful scenery in and around Donegal.Certainly would go back and shall reccomend to friends and family. Very friendly atmosphere.
Very nice and comfortable The "tone" is too important
this is a jewel of a guesthouse, located truly close to not only Donegal town but to all the surrounding area. the welcome you get is matched by teh frienldy and helpful staff.. theresa is a princess of hospitality. the rooms are great, there are dozens of small extras to delight, the atmosphere is so friendly and the range of breakfasts available would merit a longer stay on its own! we could not use teh restaurant this itme due to time pressures but we will definitley return here adn will avail of teh wonderful evening menu then!! Have already recommende this place to friends adn we look forward to our next visit