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Staff were super nice and accommodating, room was clean and updated, pool was great, facilities were well maintained. Elevators were weirdly slow; a small flaw.
I like the location. The Mall Ride takes you right to the hotel. The rooms are large, making it easy not to be in others way. The rooms are large but a lot of wasted space. No mirrors for others to get ready. The shower wasn't hot.
The rooms and staff were knowledgeable and cordial N/A
Fun restaurants in the hotel. Good location Wished the pool area also had a whirlpool spa.
Located on the 16th street mall. Anything you want within walking distance.
Facilities were clean and the staff was helpful. Location was good being right in downtown Denver and parking wasn't terrible either. Inappropriate party favors littering the halls and the excessive noise of all the party goers ensured that it would be a restless night.
Staff was great. Location is perfect for taking in LoDo area - walk to anything. Some of the tower rooms could use updating and hopefully replace a few of the shower/tub combos with walk-in showers. Bartenders, desk staff all very friendly and helpful with directions and suggestions. Shower/tub combo in Tower rooms.
Seth, the guy who checked us in was great, gave us free drink card and gave us recommendations for clubs. Room was clean and hotel had a nice friendly atmosphere.
Great Staff comfy room and on site resturant Price for parking
Location, Location, Location. The rooms in the tower are smaller. It was not an issue as purpose of visit was a staycation to dine in Denver. Parking was not included with the room it was a extra daily charge.
The hotel smelled nice when you walk in. The staff was courteous and helpful. Great location! Overall it was an alright hotel however we'll probably stay somewhere else the next time we are in Denver. Our room was quite small for the cost. The shower was dissappointing. The elevators were particularly slow.
Big place...hard to find the rooms because of the multiple towers. I gave 2-3 other guests directions because the had problems too.
Brand new, modern design, nice lobby area patio & restaurant. Quiet rooms, pretty comfy. Saw a few comments referencing The Art as a 5 star in the category of Ritz & Four Seasons... not quite that nice, it's a solid 4 star hotel.
Customer service was amazing - every employee we interacted with was super helpful