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The hotel is amazing and at a perfect view right on the Beach. It was an overall terrible experience, I had 2 nights and it was pricy but I was willing to pay some extra money to enjoy my vacation, the first night the room next to me had a party with a music that was so loud and when I complained, they changed my room and I had to pack my stuff and walk to the other tower for another room at 1:30 am, there was no security and rooms were packed with at least 5 or 6 teenagers and they were so noisy and again no security or someone who can ask them to lower the noise at least at night time, 2nd night had a false fire alarm and had to evacuate the whole hotel and that took about 3 hours to resolve, got back to my room at 1 am, that might be a bad luck so that won't be the case for everyone but once again the hotel had no kind of security or manager that take care of the guests and provide a quiet, relaxing time for their guests vacation.
The location on the Daytona oceanfront can't be beat. We have stayed here every spring break for the past 5 years. I must say, it has gone downhill. Everything is just looking shabby. Our room smelled moldy. The staff were incredibly rude on several occasions. we paid a premium price for Motel 6 service. We'll be looking for different accommodations next year.
The hotel was nice, clean and the staff were all very helpful. The restaurants offered good food (especially Hyde Park) and the pool area was fun to hang out in. The beach access was excellent and we enjoyed the ease of leaving at night to go on walks down the beach front. We didn't stay in Daytona much as we travelled to St. Augustine and Coca Beach but the hotel is a good half way point for both places. The food and beverages are really expensive and if you just add them to your room expense instead of paying cash the cost will add up quickly! The rooms are clean but very basic and had a little wear and tear. No refrigerator in our room nor a trash can in the bathroom which is just strange not to have. The windows and walls are very thin so you hear all the noise from the Amusement park which is right next to the hotel if you stay on the south side of the hotel. Valet is always nice but for $22/night again can add up quickly but they were very fast in getting my car!
The view and the facilities were worth it. Paying for parking, which was across the street... Very inconvenient.
the rooms were spacious and nice. The check in lady was very helpful and went above and beyond to make our stay great. I would definitely recommend staying here nothing
Proximity to everything and friendly staff. Went down for the bike rally and was charged excessivly for parking. I was charged to park my truck, my trailer and even charged to park my bike at the hotel for a grand total of $204.00 for 4 days.
ocean view was nice the room was small no refrigerator, no microwave, room was dusty and we had to enter from north tower when we stayed at the south tower. we had to have our vehicle parked across the street instead of at the hotel I understand there was storm damage from the hurricane but they could of told us the pool and spa were closed before we booked if we had known this in advance we would of stayed elsewhere. VERY DISPLEASED
Loved the location to the beach and the staff was awesome The window in our room was not sealed all the way, we had a view of literally only the roof, and the pool seemed small for a hotwl of that size. It was always packed.
I liked that everything was close to hotel. There was garbage in stairwells and so many homeless people hanging around.
Staff was friendly and helpful to an extent, the hidden fees were your surprise when checking out. All the add on fees are terrible!
Staff was very friendly Hôtel need some repairs
Convenience to dining,beach and price along with hotel comfort, also, the roominess. We have stayed with Daytona Beach Regency several times
would be good if staff were able to answer questions about area better,for example,is there a local gym to work out at,local restaurants..
Great value and the room was big.
The service and convenience was great. Amenities were better than expected. Very laid back made for a comfortable stay. Only way to underground garage is through elevator - no exterior entrance
Large kitchenette rooms. 4th floor room internet was very poor. Remember dial up? Room was dated. View of parking garage. Shower only in bathroom with weak water pressure. They ask for another $10 resort fee when checking in. Not sure what that fee is for because if you want to use beach chairs there is another charge.
One front desk person was very nice, while the other was in the wrong job for customer service.
I love the front desk help. Also like the activities Dept. They have activities daily for the whole family. Been there 4 years in a row. N/A
location was perfect for us
The location. We hated the view, we go a view of the dumpster! We wanted to switch to ocean view and room wasn't available. The guest relation services would leave early and didn't always have the information I needed. That department really needed improvement,
Good location can walk to everything Had to wait to check in.
I liked that the hotel was a few feet from the beach. The staff was friendly. Room was clean and we had kitchen stuff to cook with. Pans, plates, utensils etc. Little stove, microwave, refrigerator. We cooked our own breakfast. The pool area was very nice and not busy at all. They had an area where you can grill. Hotel provided daily activities for guest. I didn't partake but thought it was cool. I would stay here again but probably without a car next time. Parking was hard. We lucked out with it but seems like we always took the last parking spot, they push you to talk to the concierge to sell timeshare. I avoided that entirely. I had read in a review that they will call your room. They suggested to unplug the phone which I did. I'm not sure if the maid comes daily but our room was never cleaned. When she did knock we were still getting ready for the day. She never returned to clean. Other hotel housekeepers usually come back to clean. Our trash can stayed full.
Room was very big, great view of both the ocean and city, staff was very helpful Router for the wireless connection was unavailable
Beach and pools, Oceanwalk Restaurants, and the Turtle Bar We were never able to get a chair by the pool, we were forced to go to the beach. There should be more chairs by the pools. Also, there were many people by the pool without bracelets. The Security at this resort should be enforcing this, they just ignored it.
Good pool, good tv channel selection, good dinning area long waits for the elevators
The jacuzzis and the lazy river are great! Great access to and views of the boardwalk AC unit broke on last day there, no one came to fix it, and apparently never even put it in the system. Children were throwing bread and liquids into the jacuzzi tub beneath their balcony. In the bedroom facing the hallway, the curtains didn't close all the way and the blinds left huge gaps where you could see in from the outside, plus light just just streamed in all the time, it was never really dark.
Hotel staff was horrible Waiting at the front desk for almost an hour and a half At 10:30 pm
The room was great, washing machine was a god send and easy to use, views from the room were fantastic, no maid coming into the room each morning was good, balcony was ace, no long ques for the lift, awsome place to stay for a family. it was very busy
Beautiful view from balcony, and pool area nice. Make sure when you book it specifies ocean front! Wifi is terrible!
The view and the staff at the front desk How unclean the rooms were
The location is great, the view from my balcony. My room was not ready on time ,my waiting time was 40min Not towels my experience was not good Not good vacation
Good value and location. Nice pool. No maid service during stay, but maid came thirty minutes prior to checkout to get room ready for next guests! Next time will check the fine print because 10am check out time during Biketoberfest may be a deal breaker.
Pools & beach Room a little dated
The only thing I liked was the different pool activities for children and location We were placed in a Handicapped room with Me my fiance and 4 young children and the bathroom had no door and it was completely inconvenient and inappropiate. No one seemed to care of my concern.
Clean place with great pool area for kids...but no room service, cleaning service or valet. So be prepared to wash your own towels.