Cons: cabin service perfunctory--pass my seat and never offered anything.
Oct 18, 2016
Mega delay. No service. Catastrophic
Cons: First flight left with hour and a half delay. We couldn't check in to our second flight (how come?!) so we were terrified to miss our connection. Dealing with the Czech service person was like talking to an unmerciful wall getting back no answers. Eventually the delay didn't affect us as the second flight took off with three hour of a delay (they really outdid themselves). During our staying in a sweatshop in a terminal with hundreds of other disappointed travelers we were not provided reliable information, water, or food.
By the way, the on the way to France, our luggage got lost...
These flights almost ruined our trip. Very disappointing experience.
Oct 18, 2016
They charged me €35 for my luggage
Cons: They were not so friendly
There was not any option tof pay online for me and the cland crew was not friendly at all
Oct 16, 2016
Pros: Easy boarding, on time, great staff
Cons: This flight was 2.5 hours and there was no water served, unless you paid for it. That is a really long flight to not even offer complimentary water
Oct 11, 2016
Luggage didn't arrive both directions
Cons: My luggage failed to arrive on my arriving and departing flights.
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