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Friendliness of staff
Nice hotel, with quite nice atmosphere and quiet pleasant staff. Beutiful swimming pool and sauna. Nice overwiev to the city. Very good access to airport by bus 5A. Not many equipment on the room - only 3 shampoons and one soap. No other equipment like comb, brush etc. The hotel is not right at the centre of the city, you have to walk for a while to the nearest metro station.
Nice room complete with all amenities and was available for an early am checkin. Nice breakfast with lots of choices. For such a nice expensive hotel, there was no air conditioning in the room. Opening the window helped some but then the traffic noise was unbearable. A call to reception at 3 am to ask for a fan was futile - all fans had been given out.
Only the view, really, although the window was a bit pocky. The lady at the front desk was very helpful. The gym/swimming pool area was very disorganized. The attendant was on the phone and was not giving us the right information so we had to keep coming in and out of the changing rooms because he forgot to give us the right keycard, then the towels ...
I did like the location of the Hotel I think the shower of my room could be improved. It was not working as it should: water was wether too cold or too hot.
Courteous staff. Great fitness center. Poor checkout process that took 20 minutes waiting in line. I noticed the express checkout sign poorly placed and was not aware of it upon arrival. No notice of express checkout in the room. Very annoying since I was in a rush. Fitness center couldhave been open earlier in the morning (i.e 5:30 or 6am).
The staff were impeccable, I was treated extremely well. The selection of eatery's on the premises was fantastic - I didn't need to leave the hotel at all!
The hotel is about 1 km from the city center. There is a Metro station 5 min away. Considering the other options in the area, I think it has a fair price/quality ratio. The furniture is old, so is the TV, and all the rooms with a view to the river/city center have twin beds (at least that's what they told us) so if you want a double-bed room you'll have to settle with an ugly view (towards a gas station and a no man's land). Since the breakfast is so expensive, you can grab a coffee and croissants from the petrol station nearby.
The view from he room (20th floor) is expectacular. I would have liket to have a watar boiler and coffe in my room. We had problems wih the temperature in he conference room, it was very hot, but hey gave us a lot of water and we managed.
Location is pretty close to the center, nice lobby and some rooms nicely prepared Some rooms with small beds and poor, cheap interior
I chose the hotel simply because it was the hotel where the conference I was attending was organised. There is nothing of the hotel that stayed as a good reason to go back. As a matter of fact, I will be in Copenhagen again shortly and I will surely not chose this hotel, or any other SAS Radisson. I am particularly disappointed from the hotel. Firstly I had to change room on arrival as the bathroom was not properly cleaned. I had to change room again, as the one I was given was facing the highway and was very noisy, at the third attempt I finally entered a decent room. Rooms are small, in need of refurbishment, and very badly furnished. The hotel is very expensive, most of the personnel (although not everyone) was unfriendly and inattentive.
The boat is very modern (even with under-floor heating in the shower room) and has a 'tv that appears as if from nowhere' - Friends fans take note! There is a nice view from your window across the canal and there are always ducks and seagulls just outside. You can also have breakfast in your room and there's free tea/coffee/hot chocolate whenever you want.
Great location and view. Quiet area. Well designed room and very clean. Staff was very kind and helpful. Free Wi-Fi
Fantastic views of harbour from well appointed high quality rooms. A truly original concept for a floating hotel.
Nice, clean, sophisticated hotel in the hot spot of Copehnhagen. Special and unique. There is no restaurant, or ever worse, breakfast service,
Wonderful and unique hotel.
The hotel is fabulous!! Having stayed at the Astoria hotel for one night (run down, expensive and very noisy since it is close to Tivoli Gardens) .. it was a dream to find this hotel. It is the only floating hotel in Denmark and all 12 rooms are on the water with a fabulous deck on the top floor. The rooms are beautiful, clean and well laid out - shower is fabulous. Wi-fi is available throughout and is free! It is in a great location and I would highly recommend this hotel for a wonderful experience, quiet, spectacular views and a great value in a very expensive city. Privately owned hotel, the owners are wonderful and offer great customer service. Everything was wonderful!!!
The view across Copenhagen harbour and the opportunity to use the sun-deck in the sunshine is something special. There is no on-boat restaurant and few local eateries, although the city centre is just a short walk away.
A great idea perfectly put into practice. This is the place to stay in Copenhagen. Simply nothing!
It was visually stimulating, everything was very well designed and therefore felt luxurious. It was too cold in the room! Would be perfect in the summer.
Perfect view before sleep and wake up. A bit expensive for facilities, but "expensive" is an average for Copenhagen!