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Congress Center Basel
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ข้อเสีย: They lost my luggage :(

ข้อเสีย: Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again.

ข้อดี: The free glass of red wine when the plane finally took off.

ข้อเสีย: The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?

ข้อดี: Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise.

ข้อเสีย: Food is bad

ข้อดี: Nice crew, nice plane

ข้อเสีย: Late arrival at Dubai, late departure and late at final destination...No information given to passangers!

ข้อเสีย: 45mn late

ข้อเสีย: Haven’t got there yet!!

ข้อดี: The airplane and clean

ข้อเสีย: The seats destination between them very small

ข้อดี: the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai.

ข้อดี: The crew were fab

ข้อดี: As efficient as ever