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Congress Center Basel
บาเซิล

ข้อดี: All was good and on time

ข้อเสีย: Just be good, they could still offer free drinks or water to passengers

ข้อดี: Crew and pilot great.

ข้อเสีย: Toilet was dirty.

ข้อดี: Gate was super close to the lounge.

ข้อเสีย: The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey.

ข้อดี: Crew had filled overhead lockers with their bags leaving no room for ours

ข้อดี: very nice crew

ข้อเสีย: my baggage was lost

ข้อดี: The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)

ข้อดี: The crew were excellent and seats were comfy.

ข้อเสีย: Headphones for the entertainment centre.could have been better. Sound quality not great.

ข้อดี: Awful

ข้อเสีย: Everything

ข้อดี: The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food.

ข้อเสีย: Boarding tool a long time and late take off

ข้อดี: Noting outstanding.

ข้อเสีย: Seat comfort.

ข้อดี: Very comfortable aircraft

ข้อดี: Plane was awesome and comfortable

ข้อเสีย: Delayed without updates for hours

ข้อดี: Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)

ข้อดี: The seat was comfortable, the crew were good and supportive but seemed a bit too busy when called upon. Especially with travelling with twins, I had a bit of trouble getting their attention for my own meals as when serving was done I was feeding the kids.

ข้อเสีย: Give more attention to travellers with infants as they really need your support. Had twins and whenever meals were served, I couldn’t take them but whenever I buzzed, was asked to wait but then nothing came through. At the end of the flight, I had missed all my meals, no hot water for kids milk

ข้อดี: Service

ข้อเสีย: Delay for both leg trip.