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The rooms are excellent and the employees are very friendly.
I loved my room! It was a lot more than I expected! I also liked the friendliness of the staff at the front desk!
locations cleanness, comfort
it is quite confortable breakfast is not included
Clean, modern, convenient and extremely friendly staff. Loved fresh coffee all day and complimentary cookies each night. Cable tv selections adequate but not extensive.
The hotel staff was excellent! From the front desk evening and morning to the cleaning staff in the morning; the hostess, cook and maintenance staff talking with us at breakfast - they were all warm, gracious and friendly! Thank you all! I wanted to take an evening bath and the water temperature never got above 'tepid.' It may have had something to do with conserving energy, but at the time was very disappointing.
The location was close to the US Air Force Academy's south gate with many restaurants and Starbucks right across the street. Initially I thought the beds were too firm, but I was able to get comfortable for a restful night's sleep. The complimentary oatmeal cookies in the evening were delicious. At least for my room on the first floor, I could hear foot steps at night from the guests above. Keeping the heating and A/C fan constantly running did help drown out the step noise.
It was very clean, staff was friendly and helpful. They even let us borrow a couple dishes for the room. We also appreciate the coffee/tea for the room. We were also able to borrow extra blankets and pillows. This room was for my mom and disabled brother. It was supposed to be an accessible and, although the room size was great for moving around with a wheelchair, etc., there were no other accessible features. No roll-in shower, no door opener. Also, during one load of laundry the washer took 2 extra quarters because the coin display apparently had a lag and didn't update until I had accidentally overpaid. I had hoped the front desk would refund this to me since they would be getting the extra quarters and not losing the money. Instead they kept the extra quarters.