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Very friendly and helpful staff, the rooms are large and clean and mine had a balcony.
great staff cooperation and assistance. the elevator did not work
Large, clean, air-conditioned room. Unlike some hotels we were able to leave the air-con on all day (handy in the hot summer). Long-ish walk to town (30-45 mins), which I didn't mind and in any case taxis in Cluj are cheap. Decent restaurant next door too. Noise during the early hours from people leaving the bar/night club next door.
The cleanliness and the friendlyness of the staff. They arranged all our trips.
Food quality and assortment in the restaurant is high level, with good value. Room is OK, huge amount of TV channels. :) Correct mini bar. Safe parking is limited. Bathroom could be better, there is no lamp for cosmetic purposes. To much noises and light at night, night strip club too loud if door was opened (till 5 a.m....).
Excellent choice, very spacious rooms very clean and comfortable.
I stay here each time when visiting Cluj since 3 years.There are many nice-looking,better located hotels of same price range but I've never tempted2change.I feel secure,calm,pampered here.At each visit signs of continuous maintenance and continuous implementation of new things/improvements in interior&services. Owner greeted me by"welcome home" last week-well,that's it! Love the place&people 1. Lack of elevator which front desk staff compensates at 100% but I don't feel nice seeing them tortured by my always huge baggage/ 2. Night bar- seems female are not welcome here so no way to spend part of the night on site;if a female would like to chill out, should move to city center (quick&cheap by taxi)./3.Gym room would be a plus
Guests should be aware the nightclub is a lap dancing club
The housekeeping was wonderfur The people at the front desk were rude and indifferent and thought that working there was beneath them but they really should have been working on a garbage truck as that is where they would not have to speak to paying customers.
Stuff was very helpful. n/a
staff were very helpful and friendly lack of a window in my room was very weird to me. Had a skylight but that's not the same. Bed comfort level was so-so.
Location Poor services quality,too expenser for what it can open,exremely poor food quality
Small cozy and pleasantly different.Nice staff.
Good restaurant. Nice decor, plenty of towels&mirrors. Dark rooms, with old, poorly maintained pieces of furniture. Small bathroom, with poor ventilation and loose door handle. Squeaking door between rooms. No noise insulation. Door to ugly back yard won't close properly. No-brand liquid soap only. I would classify the suite as max. 3 stars, if they repair what does not function properly.
Ease of parkng and the hotel staff were very friendly and accommodating. The room was tired, and the breakfast was average at best.
Staff were generally very helpful including a 4am airport departure and providing a meal on arrival to a weary family (we used this hotel either end of a fortnight in rural Transylvania) Breakfast was a little disappointing in quality compared to similiarly rated hotels elsewhere in Europe. But better than another hotel with a higher profile.
very friendly helpful staff
Good hotel on thequiet small street, friendly personal, 10 minutes walk to the Cluj Napoca city center.No windows in the room, amusing opening hatches on a ceiling in a room and in a bathroom. nothing
The hotel decor is charming and makes an immediate impression. I had what was probably the smallest and cheapest room, which was rather tiny, but very well equipped, especially for the price. My bed was comfortable and it was quiet. The shower worked well. The internet connection was fast.But I think that the staff really make this place; they are both 100% helpful and also very friendly - thye make you feel at home. It was just a short walk outside of the main city centre area, which would have been fine if the weather hadn't been so awful