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Food was good, staff in the restaurant excellent. Children enjoyed evening entertainment. The hotel was not full but our room overlooked Kebab shop and Irish Bar, both closed fortunately.
large pool, very good choice of fresh food, relaxed atmosphere. Some of the rooms are badly positioned, over looking the street and bars etc, but to be fair it probably wouldn't bother some people.
friendly staff and really clean the food
Not sure Not sure, why I satyed there in this resort and hotel
the location was ideal, the harbour, historical buildings and shops were all a short walk away and it meant the hotel was very quiet. The breakfast was good value and all the staff we met (3 x hotel receptionists and the breakfast waitress) were very pleasant and helpful. Room was basic but clean and comfortable.
Nice room, excellent staff None
Services e personal attention from hotel employers diversity of buffet and don´t have soap for kids
Staff were very friendly and always attentive (especially Mahmoud!), lovely small cove/beach about 5 mins walk away with a couple of Restaurants and beach bars. Activities through out the day around an excellent pool. Overall excellent value for money. Other than the small cove, there is very little to do unless you either have a hire car or are well versed in local bus travel.
The hotel is very confortable, have an excellent location (close to the beach and also close to the ciutadella). There is an excelent animation team with activities all day long (for the adults and also for the children). Breakfast buffet is georgeous!! Swimming pool really good! Everything in the hotel is really adorable - the flowers, the furniture and the employees. The only bad thing is that the rooms don´t have minibar or room service - you can ask some things by filling a paper, but only for a few hours - and there´s no fridge in the room.
location (if you have a car) / quiet fellow guests / staff no minibar, no refrigerator / use of safe expensive / pool hours too restrictive
Lovely family atmosphere, very well located, friendly staff, very good value for money. There is no clear street signalisation to get to the hotel.
Very nice hotel made in modern style, situated not far away from the center of the country and not far away from the sea at the same time, good cusine, it has all necessary facilities.
Helpfull,friendly staff,well presented food,good entertainment,and very clean top marks will stay again..mr jj crumlish..not miss bolton. One thing uncontrolable dog barking most of our stay I spent lot of time shouting at it.otherwise no complaints.next time a room away from dog..
The rooms, the food, the staff, the pool, the location - don't hesitate to book this hotel. Superb 3* hotel There are absolutely no bad points to report about this hotel - oh yes I forgot,there are - make sure you don't touch the shower curtain when having a shower as it will wrap round you like cling film ( ha ha)
The staff were friendly, good location, the facilities were good and the hotel was very clean. our stay wasn't long enough.
Excellent hotel for couples, resort is fairly quiet and not really geared up for children.
hotel first class,management and staff,unbeatable,everybody happy with thier jobs which transmits to guests. nothing.
Really nice staff, excellent breakfast, good facilities, good location.
Beautifully quiet and relaxed. Great hotel but resort location lacked the same high standards. Resort location rather "Tacky", but loved the hotel.
Pure luxury-one of the nicest hotels we have ever stayed in.Food & Service were excellent.
Wonderful, safe and fun environment for children of all ages and very relaxing for the parents.Great staff and wonderfully relaxed atmosphere.
The overall standrad of the hotel was very very good. The rooms was lovely and the pool / hotel layout very impressive. The selection of food available at breakfast and dinner was excellent, and all staff very helpful and friendly.
swimming pool, baby club, night entertainment dinner
Considering, this is 4 star? There were no tea/coffee making facilities in the room
I liked the food,swimming pool, kids club, evening entertainment for the whole family, animation team were brilliant, everyone at the hotel was polite and helpful, and the cleaners worked hard and they kept the room sparkling. The fact you have to pay for the internet and that renting a car from the hotel is more expensive than from near by.
The area was quiet but within walking distance to the port/local bars & restaraunts, although further away than described on the web site. Everything was pretty much as expected, although I would not have given this hotel 4* status, it was more like a 3* hotel
The hostel is in a good location for Ciutadella's restuarants and shops and it offers value for money. The room was clean and tidy and with a TV & air conditioning offers a good level of facilities for a hostal. The staff weren't particularly friendly and our complaint about a problem with the fuse box in our room was simply ignored. The room was very small.
good situation, cheap, ok for 1 or two nights, not more tv doesn´t work well, breakfast poor
Good location, nice rooms, 24 hour reception but a bit expensive for the value/price relationship.
quite, clean and very pleasant. no.
good location breakfast very modest, room only would have been a better option
the location I have an unresolved issue with the bill, I have been charged too much. I have not had the hotel rectify yet
The location was really good just a shame that the resort was shutting earlier than the end of October The rooms needs modernasing, I do not agree with having to hire a kettle and toaster in self catering. Also the TV was pathetic in size and ridiculous location.
The front staff were lovely, communication was excellent and it had a lovely view of the small quayside. The room albeit tiny, were pleasant - a real family place - loved the duvets on the beds the initial shock was feeling like you were in a small town resort with bingo etc (especially when one had expected more of a cultural /old town feel) however everything quietened at 12pm and
Great hotel overlooking the harbour. Beach to rear of hotel. Cala'n Bosch was nice but expensive due to weakness of pound. Only little problem was the brigdge to the harbour which is a bugger when you have a buggy with you - but I would stay here and put up with it rather than going to a hotel around the harbour. The hotel which looked great was Tarmiscos or the calan bosch hotel always had a lot going on......
The physical space was simple and adequate. The pool was nice and clean and the hotel is very close to restaurants and the beach. The staff were completely unhelpful and apathetic, and were unable to help with simple things like directions to the bus. Despite th advertising WiFi, there was no WiFi! The animation team had the spirit of a worn dishrag, and the one fellow was downright offensive. We would have liked to sit on the apartment terrace at night but couldn't stand to hear his obnoxious comments so had to stay indoors with the door closed. We stayed for 10 days but they only give you one small little bar of soap and one packet of shampoo for 4 people!
nice view, we had a suite and it was more than adequate for our needs. however i do feel that you shouldn't have to hire a kettle and it should come as standard. plenty of supermarkets very close, the little mini market in the hotel wasn't up to much, basic, you did have a feeling of seasonal close down, pool very nice, plenty of seating at the pool only due to airline weight restrictions we didn't take beach towels, so it was a shame that the hotel didn't have a lend or rental service for that. we were only there a week and had to go out and buy beach/pool towels.
The place was exceptional, as were the staff and I have never stayed in cleaner apartments. The entertainment for the children was great, Anton was very good.
Great and convenient location. Spotless suites. Will definitely return as exceeded our high expectations ! Public rooms perhaps not that special but didn't matter
had a bungalow with fantastic views of the port, great location and great apartments. clean and friendly. highly recommend this hotel and area... shall be returning!!!
Very clean, good location, great staff, very family friendly
This hotel was a real find! The staff were pleasant and helpful. There was access directly into the water from the terrace, and the location was excellent.
Good location helpful staff. Right place if on a budget Wish breakfast could be varied 11 days of the same got a bit boring air con would be great even if I had to pay extra
Great location & lovely helpful staff no
Excellent view. Staff very helpful. Hard to find when you get in town,
The staff were great - especially Melanie, one of the front desk folks - she was wonderfully informative about places to go and the dancing habits of folks in the city. Because of her advice, I had a wonderful time dancing from 2-4 am on my birthday. Our room was great. And the food was good. I also loved that they had live music on Saturday - the Orquestra Hurrican. The only thing that bothered me was the charges for the bathing cap and the locker. After paying 5 euros to use the spa facility, it seemed chintzy to add on costs once you got there.
The location, very quiet, the cleanliness of the hotel and the swimming pool
Light, airy, modern, the best hotel I've stayed at on Menorca. The location isn't great for easily getting in to town.
Hotel and staff were excellent. Facilities very good. The dining room for breakfast was very warm and could have done with the aircon on. There was some building work going on next door which did add some noise.
The hotel is very modern in style and bright but still cosy: a good example of modern design that isn't all soulless steel. The staff were very helpful and polite, most of them spoke English very well. Breakfast and bar service get top scores! The good public bus transport system on Menorca means you don't need a hire car to get to all the nice places. It's 10 minutes walk to the town centre. The shuttle bus from Mahon airport takes ~1 hour. In some of the rooms, like ours, the corridor is a bit narrow to navigate with a big suitcase.
The hotel was nice, clean and facilities were acceptable. You are about 10/15 mins outside Ciutadella itself, but its an easy walk in. All in all a good city trip hotel. The beds were extremely hard and uncomfortable.
New construction, good facilities (pool, spa, etc), large bathroom, comfortable rooms, good restaurant
we stayed only one night because the place although clean is a bit sterile. The buffet breakfast was good. Not a holiday resort. No beach nearby, you have to take a bus. You you want something relaxing, island like, do not stay here.
A very pleasant little hotel. We were very comfortable an enjoyed it very much. Pesonnel is very attentive and friendly.
The most charming hotel, I've ever been. The whole atmosphere is fascinating, friendly and also romantic. The location is the best to discover the city and feel yourself as local people...just few steps from the Cathedral, in the heart of Ciutadella. Owners and staff are very kind and helpfull. I highly recommend this hotel...especially for those who loves unique experience.
Charming Hotel with a romantic carachter, staff very kind but they could give more information about the hotel facilities (iacuzzi, terrace etc..) , very clean and a perfect location for a stay in ciuatadella and for a beach holiday. Breakfast excellent !
excellent location in historic centre friendly helpful staff quiet comfortable room locally sourced breakfast need to be fairly fit as access is via slippery cobbles in the wet and there are steps only in the hotel no lift but you would expect that in such a beautiful building
The decor was beautiful, the personnel was very friendly and the breakfast was delicious! I highly recommend staying here while in beautiful Ciutadella!
i booked the hotel believing that it was situated in Ciutadella, however it was actually in Cala n Bosh. It even states on the front of the hotel that it is in Cituadella, this is very misleading. the hotel was full of children on a week when children should be at school. it also appeared that this hotel was really geared towards families as was the resort itself. this was a major frustration and disappointment.
I really enjoyed my stay at the hotel. Food and entertainment together with friendly staff and excellent accommodation made my holiday very enjoyable. I would like to take this opportunity to say Thank you to all at the Aparthotel Paradise Club & Spa and I will be recommending it to all my friends
New clean towels every day Houskeeping/cleaning is far below the standard you should expect.
the location ix excellent, right atop the sea. Large swimming pools, fully equipped gym, tennis courts, other sports courts. Room is small and amenities antiquated, the TV in the room is small and old. Bed sheets are changed only after you request them to be changed. Air conditioned was working but not cooling much. Food at breakfast is veru basic only, management seems to save every penny they can.
for a 3 stars hotel, breakfast was not very good: orange juice tasted like fanta. hot chocolate like water. bread was dry. cereals were cheap.... welll, it was poor quality.i did not like the fact that i've been put in the room 510 just next the the elevator machines and that people were surprised that there was noise (it must be the same noise since 30 years, no?). then we've been sent to a room where the heating did not work (room 1011). weplayed billiard and some balls were missing. however, it was clean, people were nice.
Reasonably priced and good location for our purposes bar closing at midnight and only one late night bar nearby. seems to cater more for all inclusive customers which has been a recent introduction having always been half board or bed and breakfast
Quality vs Price was Very Good View
relaxation entertainment cold food and not much choice
Being a customer that visited the hotel last year, I received all kind of attentions
I liked the location. It is a beautiful place and close to town. I thought the buffet was excellent for the value. The rooms were a little outdated and basic but a good size with a balcony.
Very high standards for a 3 star hotel. Very well maintained Pool was too cold
The hotel itself wasn't spectacular, but the location was great, right in front of the beach, and only 5 min away (with car) from Ciutadella. The cleaning staff started at 8:30 in the morning, it was difficult to sleep past that time.
Wonderful location right on the beach. Hotel recently renovated to a high standard. Lovely rooms and pool. Friendly and helpful staff.
The location is fantastic. You are only 5 min drive from Ciutadella and if you have a sea view room then you wake up to an amazing sunrise accross the bay in the morning. Areas of the hotel were very dated and the staff were overworked and unhelpful.
Perfect location, right in front of the beach and just 10 min by car from Ciutadella nightlife, the food was excellent - also at lunch and dinner - and the staff was very nice, especially Gabriel and the guys at the bar. Also, the building has kept some original details like the natural caves in the lobby area.