Overview

W Chicago - Lakeshore
Top Business Hotel

644 North Lake Shore Drive, Chicago, IL 60611-3017, United States
+1 312 943 9200

฿ 5,459+

Overall guest ratings

8.2/10 Excellent
Based on 2,589 reviews

Review highlights

  • 8.9
  • 7.8
  • 5.5
  • 5.2

Good to know

  • Stylish hotel
  • Wonderful sightseeing
  • Great view

Nearby

    show all

    About

    Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.

    Less More
    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,589 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      8.9 "City centre within easy reach, said 89%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
      5.0 "50% thought the kitchenette was ok."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      5.0 "For 50%, terrace was good enough."
    • 6.0 "Food is average."
      6.0 "Dining area was clean enough, according to only 60%."
      6.4 "Desserts were ok, said 64%."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 5.0 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
      6.0 "Dining area was clean enough, according to only 60%."
    • 4.4 "Internet is poor."
      4.5 "55% thought it was overpriced."
      4.5 "55% said the wifi quality was bad."
    • 4.3 "Value below average."
      4.5 "55% thought it was overpriced."
      2.1 "The price was too high for 79%."
      3.8 "62% said beverages were too expensive."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,527 reviews
    • 8.5 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.8 "88% said the concierge service was amazing."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.9 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were big enough."
      5.5 "Only 55% thought the shower was ok."
    • 5.7 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 5.6 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.2 "Only 62% said rooms were big enough."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 3.9 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
    • 3.8 "Value below average."
      3.7 "63% thought it was overpriced."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 750 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.8 "Food is average."
    • 5.1 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.8 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.8 "Internet is poor."
      5.0 "50% thought it was adequately priced."
      4.5 "55% said the wifi quality was bad."
    • 4.5 "Value below average."
      5.0 "50% thought it was adequately priced."
    View all review categories

    Overall rating

    7.6 Good
    Based on 155 reviews
    • 8.8 "Location is great."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.6 "Good vibe."
      9.4 "94% said it was a stylish hotel."
    • 6.3 "Rooms are ok."
    • 6.1 "Food is average."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.0 "Average comfort."
    • 5.0 "Average cleanliness."
      4.4 "56% said rooms were dirty."
    • 4.9 "Internet is poor."
    • 4.7 "Value below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 155 reviews
    • 8.6 "Location is great."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good vibe."
      8.3 "83% thought, the hotel was modern."
      8.1 "81% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
    • 6.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.8 "Food is average."
    • 5.1 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.7 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.4 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
      4.6 "54% thought it was overpriced."
    • 4.3 "Value below average."
      4.6 "54% thought it was overpriced."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Stylish hotel"
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    great location
    great staff
    beautiful hotel
    navy pier
    hotel was nice
    staff was friendly
    beautiful lake
    great view
    amazing room
    bathroom door
    lake view
    shore drive
    easy walk
    free wifi
    lobby bar
    view of lake michigan
    overnight parking
    lake view room
    hotel was under construction
    location with a great view
    modern decor
    coffee maker
    hallways were too dark
    expensive parking
    More
    More

    Photos
    Map

    Map