Overview

W Chicago - City Center

172 West Adams Street, Chicago, IL 60603-3604, United States
+1 312 332 1200

฿ 5,673+

Overall guest ratings

7.9/10 Good
Based on 949 reviews

Review highlights

  • 8.9
  • 8.3
  • 5.1
  • 4.9

Good to know

  • Pleasant entrance area
  • Friendly service

Nearby

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    About

    Make history in the Windy City, where timeless elegance meets modern luxury. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower, the Chicago Art Institute, music at Millennium Park, and the theater district. Our technology, creative cuisine and innovative spaces will help you make your meeting memorable and your event extraordinary. Work the body and unwork the mind at FIT, our 24/7 gym. Or indulge in an in-room shiatsu session. Retreat from the bustle of Chi-town into the serenity of our 403 guest rooms. Dive into the comfort of our signature pillowtop mattresses, 350-thread-count sheets and down comforters. Connect with High Speed Internet Access – all rooms are wired.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 949 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to shopping."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.5 "75% said the concierge service was amazing."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.3 "Sufficient wellness & sports facilities."
      6.4 "For only 64%, the fitness area was satisfactory."
    • 5.4 "Internet is average."
      5.6 "56% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.5 "55% said the view was so-so."
    • 4.9 "Value below average."
      3.3 "The price was too high for 67%."
    • 4.9 "Disappointing food."
      3.3 "The price was too high for 67%."
      2.9 "71% were unsatisified with the snacks."
    • 4.4 "Breakfast is below average."
    • 4.0 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
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    Overall rating

    7.8 Good
    Based on 588 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
    • 6.4 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      6.7 "67% considered the lobby entrance to be so-so."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.5 "Internet is average."
      5.7 "57% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 4.8 "Disappointing food."
    • 4.7 "Value below average."
    • 4.3 "Rooms are not good."
      2.5 "75% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.1 "89% criticized the small bathroom."
      2.2 "78% found problems with the furniture."
      2.8 "72% thought the tv was sub-standard."
      3.9 "For 61%, the rooms looked old."
    • 3.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 142 reviews
    • 9.0 "Terrific location."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.6 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 5.0 "Average value."
    • 4.8 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.0 "70% complained about the bathroom."
    • 4.0 "Not very comfortable."
      3.0 "70% said rooms were small."
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    Overall rating

    7.4 Good
    Based on 85 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 7.0 "Good vibe."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Overall rating

    7.6 Good
    Based on 132 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.4 "Good vibe."
    • 6.8 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 5.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Value below average."
    • 4.2 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Friendly service"
    data provided by TrustYou

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