Overview

Sofitel Chicago Magnificent Mile
Top Business Hotel

20 East Chestnut Street, Chicago, IL 60611, United States
+1 312 324 4000

฿ 5,780+

Overall guest ratings

9.0/10 Excellent
Based on 2,975 reviews

Review highlights

  • 9.6
  • 8.9
  • 8.7
  • 5.2

Good to know

  • Comfortable beds
  • Clean rooms
  • Impressive bathroom
  • Friendly service

Nearby

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    About

    Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Embrace modern design and rich architectural legacy at Chicago's most stunning downtown hotel.

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    accorhotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Babysitting/child care services (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,975 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
      9.3 "Hotel security was great, thought 93%."
      8.9 "Lovely bar service, according to 89%."
    • 8.7 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.5 "95% thought it was clean."
      8.4 "84% said the bathroom was clean."
    • 8.4 "Food is delicious."
      7.4 "74% loved the menu selection."
      9.6 "Yummy desserts, said 96%."
      8.3 "83% enjoyed the side dishes."
      7.5 "75% loved the dining experience."
    • 8.1 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      7.9 "79% enjoyed the lobby entrance."
      8.1 "81% enjoyed the friendly atmosphere."
      8.8 "88% thought the hotel was luxurious."
    • 5.2 "Internet is average."

    Overall rating

    9.2 Excellent
    Based on 1,785 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.1 "Comfort level is high."
      7.9 "79% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
      9.5 "95% liked the big bathroom."
      7.9 "79% thought it was pleasantly quiet."
    • 7.8 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      8.6 "86% were happy with the bathroom."
      8.1 "81% thought rooms were spacious."
      9.2 "92% thought the view was good."
      9.5 "95% liked the big bathroom."
      8.5 "85% enjoyed the shower."
      8.0 "80% said the bathroom was clean."
    • 6.9 "Breakfast is mediocre."
    • 5.5 "Internet is average."

    Overall rating

    8.9 Excellent
    Based on 624 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.7 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.6 "96% thought it was clean."
      8.4 "84% said the bathroom was clean."
    • 7.7 "High comfort."
      7.5 "75% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
      8.0 "80% thought it was pleasantly quiet."
    • 7.7 "Nice rooms."
      7.5 "75% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
      8.6 "86% were happy with the bathroom."
      8.3 "83% said rooms were clean."
      8.9 "89% thought the view was good."
      9.4 "94% liked the big bathroom."
      8.4 "84% said the bathroom was clean."
      8.2 "82% enjoyed the shower."

    Overall rating

    8.8 Excellent
    Based on 297 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      8.6 "86% said rooms were clean."
    • 9.0 "World class service."
      9.0 "90% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 8.0 "Food is delicious."
    • 7.7 "Good breakfast."
    • 6.9 "Average comfort."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.8 "Average value."
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    Overall rating

    8.8 Excellent
    Based on 267 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.7 "Food is delicious."
    • 8.6 "Generally very clean."
      9.4 "94% thought it was clean."
    • 8.6 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
    • 6.7 "Breakfast is mediocre."
    • 4.9 "Value below average."
      4.0 "60% said the breakfast was too expensive."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Impressive bathroom"
    "Friendly service"
    data provided by TrustYou

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