Overview

Hard Rock Hotel Chicago
Top Luxury Hotel

230 North Michigan Avenue, Chicago, IL 60601, United States
+1 312 345 1000

฿ 4,275+

Overall guest ratings

8.0/10 Good
Based on 2,698 reviews

Review highlights

  • 9.5
  • 8.4
  • 6.4
  • 5.9

Good to know

  • Friendly atmosphere
  • Friendly service

Nearby

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    About

    Location.

    Housed in the 1929 Carbide & Carbon Building, the Hard Rock Hotel Chicago is positioned in the Chicago (Ill.) Loop business and theater districts on Michigan Avenue across from Millennium Park. Chicago Theatre and Grant Park are 1 block from the hotel and the Wrigley Building is 3 blocks away. The Art Institute of Chicago is 5 blocks from the property and Navy Pier is within 0.25 miles (0.40 kilometers).

    Hotel Features.

    The bronze and Belgian-marbled lobby features studio lighting and Art Deco furnishings representing the Chicago nightlife scene. Guests can dine at Chuck's restaurant serving up American cuisine for every meal or Mr. Browns Lounge, where guests can enjoy reggae beats and dine on Jamaican favorites. Modern function areas feature box seating and plasma-screen televisions. Complimentary WiFi access is available in the lobby. A 24-hour business center is offered. Business amenities also include 8,400 sq feet (780 sq meters) of meeting space among 9 small and large meeting/conference rooms. The fitness center houses cardiovascular and strength-training equipment. Parking is available on-site (surcharge). A Hard Rock Retail Store is also on the property. Guests even have the option of borrowing from a selection of Fender guitars to play during their stay.

    Guestrooms.

    Guestrooms at the hotel present views of Michigan Avenue and the Chicago River. Rooms feature 40-inch flat-screen televisions and clock radios. Wireless and wired high-speed Internet access are available for a fee. Rooms are outfitted with feather-top bedding, music-themed artwork, and snakeskin leather seating with ottomans. Bathrooms are clad in granite and provide Rock Spa products. Rooms are equipped with laptop safes and Rolling Stone and Time Out Chicago magazines. Rollaway beds and in-room massages are available on request for a fee.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 2,698 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      7.5 "Easily accessible by car, said 75%."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.5 "85% said the concierge service was amazing."
      7.3 "Lovely bar service, according to 73%."
      7.0 "70% said the recreation staff was great."
      7.1 "71% said the booking process went smoothly."
    • 6.7 "Bar is ok."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
      5.4 "54% considered the lobby entrance to be so-so."
    • 6.4 "Vibe was decent."
      5.4 "54% considered the lobby entrance to be so-so."
      6.7 "Only 67% thought, the hotel was luxurious."
    • 5.9 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.9 "Only 69% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      6.9 "Only 69% said rooms were big enough."
    • 5.2 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.2 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 1,429 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      9.7 "97% liked the proximity to shopping."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.7 "Bar is ok."
    • 6.4 "Average amenities."
      6.5 "65% thought the building was acceptable."
      5.1 "51% considered the lobby entrance to be so-so."
    • 6.2 "Vibe was decent."
      5.1 "51% considered the lobby entrance to be so-so."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.6 "66% thought the bathroom was big enough."
    • 5.0 "Average value."
    • 4.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      1.8 "82% had problems with the shower."
      4.6 "54% were disappointed with the minibar."
      2.7 "73% found problems with the furniture."
      4.7 "53% were unsatisfied with the kitchenette."
      1.8 "82% thought the tv was sub-standard."
      2.0 "80% said the bathroom was dirty."
      1.6 "Air conditioning was criticized by 84%."
      3.3 "For 67%, the rooms looked old."
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    Overall rating

    8.0 Good
    Based on 728 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 6.6 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      6.7 "Only 67% said rooms were big enough."
    • 6.1 "Vibe was decent."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Average value."
      5.9 "59% thought it was adequately priced."
    • 4.9 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      2.7 "73% complained about the bathroom."
      3.7 "For 63%, the rooms looked old."
      2.2 "78% found problems with the furniture."
      4.4 "56% were unsatisfied with the kitchenette."
      1.7 "83% had problems with the shower."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 458 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.2 "Tasty food."
    • 6.7 "Vibe was decent."
    • 6.3 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.7 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 4.9 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
    • 4.7 "Breakfast is below average."
    • 3.7 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 80 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.6 "Vibe was decent."
    • 6.4 "Average comfort."
    • 5.5 "Rooms are ok."
    • 4.5 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    data provided by TrustYou

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