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Courtyard by Marriott Chicago Downtown Magnificent Mile

165 East Ontario Street, Chicago, IL 60611, United States
+1 312 573 0800

฿ 4,056+

Overall guest ratings

8.8/10 Excellent
Based on 2,340 reviews

Review highlights

  • 9.4
  • 9.2
  • 6.4
  • 6.2

Good to know

  • Clean rooms
  • Friendly service
  • Great shopping

Nearby

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    About

    The Courtyard Marriott Chicago Downtown/Magnificent Mile features a stylish lobby with a Starbucks coffee shop and plenty of comfortable seating to watch the bustling activity of the famous Mag Mile. Our Downtown Chicago hotel is ideally located just minutes from the Loop business district, Navy Pier, McCormick Place and premium Michigan Avenue shopping including Macy's, Tiffany & Co; Nordstrom's, Neiman Marcus, Water Tower Place, and more. Our experienced concierge and interactive GoBoard® will keep you up to speed on the latest news, traffic and downtown Chicago happenings. Pamper yourself with an indoor pool & fitness facility and upscale restaurant as well as over 3,700 sq ft of meeting space including nine meeting rooms and on-site catering. Stay connected with free WiFi in your guestroom and throughout the lobby. Offering an upscale, full-service feel, at the value of a Courtyard, Courtyard Marriott Chicago Downtown/Magnificent Mile is a leader among hotels in Downtown Chicago.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 2,340 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Easily accessible by car, said 89%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      8.4 "84% said the concierge service was amazing."
      9.2 "Hotel security was great, thought 92%."
    • 8.3 "Very good internet connection."
      7.4 "74% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.8 "Good cleanliness."
      7.8 "78% said rooms were clean."
      9.7 "97% thought it was clean."
    • 7.0 "Good bar."
    • 6.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.6 "Only 66% thought the shower was ok."
      5.3 "For only 53%, the tv was ok."
    • 6.2 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      6.9 "69% considered the lobby entrance to be so-so."
      5.0 "Only 50% thought, the hotel was luxurious."
      5.7 "Only 57% thought, the hotel was stylish."
    • 6.0 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.6 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
      5.0 "The price was ok for 50%."
    • 3.8 "Pool is below average."
      1.5 "Dirty pool, said 85%."
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    Overall rating

    8.8 Excellent
    Based on 842 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      8.7 "87% said the concierge service was amazing."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 7.3 "Good cleanliness."
      7.6 "76% said rooms were clean."
      9.4 "94% thought it was clean."
    • 6.4 "Bar is ok."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      5.9 "For only 59%, the noise level was all right."
    • 5.8 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.6 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 3.2 "Horrible pool."
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    Overall rating

    8.8 Excellent
    Based on 1,287 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 8.1 "Very good internet connection."
    • 7.1 "Good cleanliness."
      7.4 "74% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.5 "Bar is ok."
    • 6.2 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "69% said the view was so-so."
      6.7 "Only 67% thought the shower was ok."
    • 5.7 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.4 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
    • 3.5 "Pool is below average."
      1.1 "Dirty pool, said 89%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 46 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Good cleanliness."
      7.3 "73% said rooms were clean."
    • 6.2 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 163 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.7 "Tasty food."
    • 6.5 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
      6.4 "Beds were acceptable for 64%."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.6 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.4 "Average value."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    staff was helpful
    courtyard by marriott
    price of parking
    block from michigan ave
    stay in chicago
    magnificent mile
    great location
    location was great
    rooms were large
    wonderful staff
    large clean comfortable
    room was not ready at check
    ready at check in time
    queen at home

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