Overview

Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

฿ 1,137+

Overall guest ratings

7.6/10 Good
Based on 666 reviews

Review highlights

  • 9.6
  • 8.6
  • 5.2
  • 5.0

Good to know

  • Friendly service

Nearby

    show all

    About

    Located just 2.5 mi (4.1 km) from the airport, Hotel Villanueva offers a shuttle (available on request). Guests can indulge in massages and enjoy regional cuisine at Ventolera, which is open for breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and room service.

    Less show all
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Room service
    • Bicycle hire
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 666 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "Great parking, according to 86%."
      9.1 "City centre within easy reach, said 91%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.6 "Food is delicious."
      7.1 "71% loved the dining experience."
    • 8.3 "Good value."
    • 7.6 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 6.4 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.5 "Only 65% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "50% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.5 "Only 65% said rooms were big enough."
      5.0 "Only 50% thought the air conditioning was adequate."
      5.0 "50% thought the bathroom was big enough."
    • 4.6 "Not very clean."
      3.4 "66% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
      2.9 "Dirty pool, said 71%."
    • 2.7 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    Based on 459 reviews
    • 9.5 "Wonderful beach."
    • 9.5 "Terrific location."
    • 8.5 "Food is delicious."
    • 8.3 "Good value."
    • 7.6 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.0 "Beds were acceptable for 60%."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.1 "Only 51% thought the air conditioning was adequate."
    • 4.6 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      3.3 "Dirty pool, said 67%."
    • 2.3 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.7 Good
    Based on 99 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 4.7 "Pool is below average."
    • 4.7 "Rooms are not good."
    • 4.6 "Not very comfortable."
    • 2.4 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    7.6 Good
    Based on 106 reviews
    • 9.4 "Terrific location."
    • 8.6 "Food is delicious."
    • 7.4 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 4.8 "Not very comfortable."
    • 4.7 "Rooms are not good."
      3.3 "67% said rooms were dirty."
    • 4.5 "Not very clean."
      3.3 "67% said rooms were dirty."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou
    Photos
    Map

    Map