Pros: I was the only customer when I returned the car but despite that the Alamo staff ( mostly the manager) held me for a half hour when I was anxious to get to my departing flight. one issue was the perceived difference in the gas level - the needle was between 7/8 and 3/4 when they said the car was rented at 7/8 ( it was actually slightly below 7/8 at pickup). They wouldn't let me leave until I paid $15. A very difficult and unfair process.
Budget El Salvador did not have available the vehi
Pros: Terrible customer service to say the least!
Cons: Did not have available the type of vehicle I had reserved through Kayak. They offered me a lower class vehicle for the same price. They wanted force me to buy a local insurance policy, advising me that Allianz insurance was not valid in El Salvador. I was very angry and disappointed and did not take the car.