Pros: Great service from the pickup to the return.
3 Jan 2017
Pros: Because we have not rented a car in Pasco, we had a hard time finding the car. Once we figured that out, everything was OK
Cons: Pick up in Portland was kind of the same. The person in the front office didn't enter my whole name, just the first and middle name. because of that, Discover didn't recognize the name and the number, the card was blocked. I called the 800# and the Discover person resolved it immediately.
Cons: I went to the airport to pick up the car and there was no record of my rental. The confirmation number emailed to me did not work in their computer system. It took a very long time to resolve and made me late for my day. I will not be using Kayak again.
9 Jul 2016
Pros: checkout in Pasco, WA was fantastic.
Love one-way rentals.