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Orlando Car Hire

Thu 8/12 Pick-up
12:00
Fri 9/12 Drop-off
12:00
Compare vs. KAYAK all | none

Orlando car hire reviews and directory

Economy Rent a Car
economy
Car hire reviews:
Mediocre (3.7, 1041 reviews)
Car hire locations in Orlando:
1 location
Economy Rent a Car
Locations in Orlando
7640 Narcoossee Rd
888 538 3598
  • 3.2
  • 4.4
  • 4.1
  • 3.3
  • 3.5
Recent reviews
2.0 Poor
21 Oct 2015
This company is scam
Pros: Nothing, this company shouldn't be on kayak or on any Internet site, they are thieves.
Cons: I searched kayak for a rental car that was affordable and I found "economy " with a price of $122 for a week, i though it was a steal so I book it immediately. Keep in mind i was going to Orlando for my honey moon with my wife so I couldn't afford any problems. After getting to Orlando I went to pick up the car, the guy was like yeah you will pay $275 plus $200 dollars deposit, huh why? What happened to the $122? Bunch of thieves. I cancelled the car rental and went with another company. Don't book with those thieves!!
10.0 Excellent
4 Nov 2015
Easy, pretty cheap and nice car
Pros: The location of the pickup was in the parking garage attached to the airport in Orlando. They got me in at the last minute after another rental car agency yanked my rate as my plane was delayed. They gave me a decent price and got me quickly on my way.
4.0 Mediocre
12 Feb 2016
Rent a cars
Pros: AirPort pick up
Cons: My credit car have a insurance that cover any rent a car, but they charge me their insurance.
2.8 Mediocre
29 Feb 2016
Pros: Car was moderately clean.
Cons: This is by far, the worst car rental business I've ever worked with; and one of the worst business I've worked with in general. If these Google reviews aren't enough reason for you, maybe the 1-star average rating out of 142 reviews on Yelp will persuade you. I arrived in the area early. I called them, and was promptly hung up on. I called another number listed for them, and was told to call a third number. I asked the third person if I could pick up my rental early, and she simply said, "I don't know. Show up and see." It took 1.25 hours from the time I arrived, to the time I had the keys. In addition to the reasonable $40/day rental cost, I was charged $15/day for being under 25 (a charge I've never had with any other rentals), $30/day mandatory insurance (wouldn't take my personal insurance or the rental insurance I purchased online through their partner), and exuberant taxes. My $40/day rental shot up to $95/day. And I had a $200 deposit charged to my credit card. When my stay was extended, I called to extend the rental, which they said they couldn't do because it's the month of February - however, I could keep it an extra day and only pay an extra day's worth. Go figure. Returning the vehicle took an hour. Many other customers I stood in line with reported ridiculous hidden fees, terrible service, and long wait times.
5.6 OK
1 Apr 2016
Allow plenty of time to pickup your car at MCO
Pros: Headline rate was cheap. Vehicle was fine.
Cons: Even with five rental agents it took well over and hour to to get to the counter. One person who had just been handed his keys loudly complained that it was his worst rental experience ever---at which point they took back the keys and told him they would not rent to him. Never asked me whether I wished to decline CDW, signed an electronic pad, the contract (which they placed in the map pocket of the car rather than handing to me) included CDW ($19/day on a rental of only $11/day) and had my signature electronically appended. I returned early and the emailed receipt I received showed a resulting credit. It has been three days but it has yet to appear on my statement. There appeared to be a large number of people (30+) who had already checked in but we're sitting on the pavement when I arrived. While I cannot be sure it appeared that the vehicles they had reserved were not yet available (read: not yet returned). Probably needed minivans as most appeared headed to WDW with families.
9.6 Excellent
7 Apr 2016
Pros: Friendly service, eager to help
Cons: Off airport location.
4.8 OK
7 Apr 2016
Hidden
Pros: The car
Cons: I showed up and had to pay for their insurance, I've never had to do that, ever! It was ridiculous and because it was off airport property and we were driven there it was almost impossible to say no and go back and try to find a different car place at 6am. Never will return, the insurance doubled the price of my rental.
2.0 Poor
2 May 2016
I would not buy service from Economy in the future
Pros: Drop off was quick
Cons: Long line to pick up the car. The price was doubled after insurance and other stuff was added on. The customer should be explicitly warned that their offer does not include required insurance and the final price would be twice more. If I new that before, I would choose other provider for the same price but for much better price.
2.0 Poor
5 May 2016
Pros: There pricing was a scam! They tried to overcharge
Cons: There were dozens of people late at night being overcharged or not receiving the car they reserved everyone had a bad experience
10.0 Excellent
6 May 2016
Great Customer Service
Pros: Economy has great customer service, lowest price, rental car was very clean, and staff were very pleasant.
Cons: I didn't like that I had to take a shuttle, however it was relatively short. The great price made up for it.
Alamo
alamo
Car hire reviews:
Excellent (8.7, 154 reviews)
Car hire locations in Orlando:
6 locations
Alamo
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 888 826 6893
1000 Car Care Dr
+1 888 826 6893
1500 Epcot Resorts Blvd
+1 888 826 6893
1900 E Buena Vista Drive
+1 888 826 6893
5905 International Dr
+1 888 826 6893
9801 International Dr
+1 407 269 3048
  • 8.7
  • 8.9
  • 9.0
  • 8.6
  • 8.6
Recent reviews
2.0 Poor
7 Jul 2016
Not happy
Pros: The car was great
Cons: The confirmation number from kayak did not work. The agent was unable to locate my rental. I was charged 100 more at the counter because of the issue
10.0 Excellent
26 Sep 2016
Highly recommend
Pros: Great vehicle at a great price. Service was amazing.
10.0 Excellent
27 Sep 2016
Really Pleased with Alamo
Pros: Pick up was super fast and efficient, that was great. Drop off was also really easy. Car I got was exactly what I wanted, a very fuel efficient compact car. Alamo staff was great to interact with.
10.0 Excellent
16 Dec 2015
Cons: Spouse is considered as an additional driver and is not allowed to drive unless you pay 11$ extra per day or so.
10.0 Excellent
30 Dec 2015
Huge time saver
Pros: Due to weather my flight was delayed by a day and I was routed to a different airport. For both pick up and drop off put together I pry spent a total of 10 minutes at the Alamo locations. Since I was running behind this was especially appreciated.
10.0 Excellent
3 Jan 2016
Pros: Jonathan, the man who gave us the car was very helpful , and offered a lot of good advice! The car was clean and drove well! happy new year
10.0 Excellent
15 Feb 2016
Pros: Great service from Alamo.Short line at the airport.Choice of cars, which are new and low mileage.Simple and quick return process.My card is only charged with what it costs i.e.no security deposit taken.May not be quite the cheapest ( still excellent value for money), but looking at some of the lines at the airport it certainly seemed the best.We have used Alamo many times before and the company has never let us down.
10.0 Excellent
4 Mar 2016
easy car rental return
Pros: I returned the car in the int airport in Orlando FL, I have great experience with returning the car smooth and quickly, they have staff members waiting at the lot, you drive in and they scan it, and print you your recipt,. great service and price. thanks Alamo rent a car. Sam
8.0 Good
4 Mar 2016
Forced me to take a mimivan
Pros: Nice van!
Cons: Did not ask for a gas guzzling van!
10.0 Excellent
10 Mar 2016
EXCELLENT
Pros: EVERYTHING IS PRETTY GOOD
Fox
fox
Car hire reviews:
OK (5.8, 129 reviews)
Car hire locations in Orlando:
1 location
Fox
Locations in Orlando
2704 Jetport Drive
+1 407 930 9520
  • 5.8
  • 5.7
  • 5.9
  • 5.3
  • 6.1
Recent reviews
2.0 Poor
4 Nov 2015
bad
Pros: will never return
Cons: Liars
2.0 Poor
24 Mar 2016
Dealing with them is NOT Worth the Value
Pros: Fox never picked up, they kept adding on charges when they did and were very difficult to work with. I would not go with them again.
10.0 Excellent
7 Apr 2016
ABest quick service with brand new vehicles
Pros: The whole experience was quick and smooth. Quick checkout and drop off.
9.6 Excellent
7 Apr 2016
Painless Vehicle swap
Pros: 1st vehicle reported reduced tire pressure, upon inspection found large nail embedded in tire, returned to rentsl facility, in & out with replacement vehicle (explorer, much newer vehicle) in 15mins, no fuss. By far the best rate per vehicle class in area, almost 50%.
Cons: 1st vehicle (traverse) was older, key fob didnt control alarm so every time alarm sounded on entry requiring some brisk action to turn it off, also much more worn/stained/odor.
10.0 Excellent
7 Apr 2016
Pros: Easy pick up and drop off.
10.0 Excellent
7 Apr 2016
Easy!
Pros: Pick off and drop off was super easy!
Cons: No Dislikes!
9.2 Excellent
9 Apr 2016
Would have been 5 stars BUT...
Pros: Loved the rental. We had a brand spankin new Jeep Wrangler at a GREAT low price. Almost less than half of what other competitors were charging for the same type of vehicle.
Cons: Would have been five stars across the board had it not been for a frustrating TIME CONSUMING check in process. The wrong reservation was printed up and my card was charged for it and upon noticing the error no apologies and no urgency in the correction. Almost felt like it was my fault. My card was then charged for the correct reservation and it took nearly a week to get the refund from the mistake. With the added deposits on top of the two week rental, this was a substantial error. Other than, great car, great price!
6.8 Good
6 Jun 2016
For the price, it was a worthwile visit
Pros: The car I rented was perfect for my needs. Took me a while to find a good car, but once I found one, I had no issues.
Cons: You really need to inspect your vehicle carefully. Most of them are in bad shape (major paint missing, not key fobs, non-op parts). But if you take your time and inspect carefully, you can score a decent car for a short term rental. Also, they are a bit understaffed. I had a hard time getting service on the lot and drop-off took longer than expected
2.0 Poor
16 Jun 2016
Never Fox
Pros: Aitport shuttle pickup was good. Complete disaster after that
Cons: Booked car was not available. Charged an additional $500 for another car. Had to wait 4 hours for that. Never again. Would never recommend to anyone.
5.6 OK
8 Nov 2016
Friendly Staff but Crappy Car
Pros: I liked how a shuttle was provided by Fox's for airport pick-up and drop-off. My wait time for the shuttle was less than a minute. The shuttle drivers and front desk staff were friendly and helpful. I made the reservation online, and I had no issues when I went to pick up the car. There were a few customers in line in front of me when I arrived at the office, but it went quickly.
Cons: I was given a Toyota Yaris. It is an economy car. The interior seats were stained and discolored. When I did my initial walk around the car, it appeared to be in good condition. However, once I left the lot and got onto the highway at a speed of 60 mph, the back panel above the rear left side began to flap. It was detached from the bumper. I called Fox's customer service once I arrived at my hotel. They date stamped it and said I could either return the car for a new one or keep it until my end date. I kept it, and I wasn't charged for any damage. I just don't recommend this type of car, as it is cheaply made and has very poor visibility.
Enterprise
enterprise
Car hire reviews:
Good (7.9, 116 reviews)
Car hire locations in Orlando:
14 locations
Enterprise
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 407 281 3555
10656 E Colonial Dr
+1 407 823 9404
35 East Colonial Drive
+1 407 843 5411
3801 N John Young Pkwy
+1 407 293 7200
4442 W Colonial Dr
+1 407 297 0319
4988 S Orange Ave
+1 407 888 8499
5316 E Colonial Dr
+1 407 249 3262
5520 L B Mcleod Rd
+1 407 480 5055
6140 Hoffner Ave
+1 407 243 1970
7299 Universal Blvd.
+1 407 354 3303
8101 World Center Dr
+1 321 329 3327
9319 S. Orange Blossom Trail
+1 407 856 7601
9840 International Drive
+1 407 398 0526
9939 Universal Blvd
+1 407 996 9590
  • 7.7
  • 8.0
  • 8.2
  • 7.7
  • 7.8
Recent reviews
3.2 Mediocre
20 Oct 2015
Very dissatisfied with Kayak not giving me a renta
Pros: The staff where nice.
Cons: The whole experience was poor.
2.0 Poor
27 Oct 2015
they didnt not accept it
Cons: Didnt not accept reservations and ran out of cars
3.6 Mediocre
9 Jan 2016
Cons: The car was ok but a minivan with a small engine is not good for highway driving. The price was not what I was expecting and ended up paying $500 more than was quoted.
2.0 Poor
17 Oct 2016
Kayak search engine did not work.
Pros: I requested an onsite car rental agency for Orlando International Airport
Cons: I was directed to an off site Orlando, Florida agency
9.2 Excellent
27 Oct 2016
Great Customer Service
Pros: Customer service at the counter was fast and very friendly. They allowed us to return the car to the airport location for no extra charge. We reserved an economy car and were given a Dodge Charger. NICE!!
Cons: I should have looked at the reservation location before confirming my order. I found out the day before that there was no shuttle to this location...Customer service tried to help me as best they could, but the rates were double to pick up at the airport. I kept the reservation and struggled with a 35 minute Uber ride for $54.00. Next time I book on a travel site, I will be sure to do my research first.
10.0 Excellent
3 Nov 2016
Pros: Young car, fast service, no problem whole way, acceptable price.
5.6 OK
15 Nov 2016
Cons: Our Orlando pick-up location was changed without notifying us, necessitating a 20-minute Uber ride that we hadn't planned for. Then, the car was not at the location we'd traveled to after we checked in, necessitating another wait. Then, the car was not full of gas when we pulled out of the pick-up location. This added about an extra hour of transition to our trip, taking away time we'd planned to spend with family. It did not start our rental off on a good foot.
10.0 Excellent
17 Nov 2016
Pros: The price! The people! All and all Great Place to get s Car Rental!
10.0 Excellent
31 Dec 2015
Pros: No pressure to purchase insurance, quick service, everything was hassle free.
2.0 Poor
24 Feb 2016
Reservation not found!
Cons: Had forgotten confirmation info so they searched by name and found no reservation. Had to book car elsewhere because they were out of cars!
Value Car Rental, LLC
valuecarllc
Car hire reviews:
OK (4.6, 115 reviews)
Car hire locations in Orlando:
1 location
Value Car Rental, LLC
Locations in Orlando
5750 TG Lee Blvd.
+1 407 574 3004
  • 4.3
  • 4.9
  • 4.7
  • 4.5
  • 4.5
Recent reviews
8.8 Excellent
21 Oct 2015
Pros: Friendly staff and quick service
Cons: "Standard" size car is now a Corolla and (not Values fault) exorbitant gas prices near drop off location. $ 5.99 gal vs $2.09 gal almost all the rest of Orlando area.
3.2 Mediocre
21 Oct 2015
Cons: The employee that checked me in was rude.
9.6 Excellent
11 Feb 2016
Great customer service
Pros: The people at Value Car were so nice. The pick up at the airport was convenient and fast. I didn't realize that it was located in a Holiday Inn, but superior service!
Cons: I didn't know that if you didn't want the high insurance, you would need a large deposit equal to the rental rate. I was not prepared for that and it wasn't in the budget. So that was unfortunate.
4.8 OK
31 Mar 2016
Cons: Didn't have the expected car and got stuck with a manual. The bus only runs every30 minutes.
10.0 Excellent
7 Apr 2016
Pros: the price
4.8 OK
7 Apr 2016
Bait and Switch
Cons: You are better off going to one of the rentals in the airport. Standard car is a Corolla.
7.2 Good
14 Apr 2016
Small for a "Midsize" car
Cons: In ordering a midsize car, I would have thought we would get a little more room than a Nissan Versa. On your site, it said Nissan Sentra or comparable. Disappointed in the size.
2.0 Poor
22 Apr 2016
Pros: They cancelled my reservation cause my plane was 3 hours late. I was very upset n had to go to another rental.
3.6 Mediocre
16 Jun 2016
scam
Pros: The car was nice not what i signed up for but it was clean and fit us all. The shuttle service man was nice and helpful.
Cons: They scammed me into getting their insurance and now that i need it because soneone hit my parked car the deductable is 500! If i had denied coverage which cost me an extra 113 i would have bern covered under my credit card. Then they scared me into getting the sunpass saying i couldnt pay cash at most tolls which wasnt true and that cost me 50. Overall a 6 day car rental cost me more than my flight for 4 people!
5.6 OK
16 Jun 2016
Bring Insurance Papers!
Cons: Luckily I had a pdf in an old email, otherwise it would have been $18 per day more! Then after declining insurance, I was told if anything happened to the car I would be liable for all kinds of charges while the car was out of service. Do not rent here.
Dollar
dollar
Car hire reviews:
OK (5.9, 95 reviews)
Car hire locations in Orlando:
4 locations
Dollar
Locations in Orlando
13351 State Road 535
+1 866 434 2226
304 West Colonial Dr
+1 866 434 2226
6515 International Drive
+1 407 583 8000
9201 Airport Blvd
+1 866 434 2227
  • 5.6
  • 6.4
  • 6.2
  • 5.5
  • 5.9
Recent reviews
6.0 OK
17 Jul 2016
Cons: first car had no keys. 2nd had expired tags. had to take luggage in and out wasting time. not well organized
9.6 Excellent
1 Sep 2016
Easy, peasy
Pros: Arrived at MCO at 10:30 pm, on the Bee-line by 11:15.
2.0 Poor
8 Nov 2016
No service
Cons: Apparently a legally emitted temporary license by the State of California is not valid for them. Go to the competition, don't rent Dollar
6.0 OK
7 Dec 2016
Sneaky
Cons: The special car was just a compact. The gate agent tried to add random insurance coverage and would not show me the bill until I had signed saying I had seen the bill which I had not. Eventually I sorted it all out but it was quite annoying after a long flight to have to battle the tricks dollar tries to pull.
6.0 OK
22 Oct 2015
drop off sucked
Pros: Everything except the drop off and excessive high pressure to purchase the insurance ( which was more than twice the cost of the car rental).
Cons: No one there at the after hours drop off despite an expressed agreement to the contrary.
9.6 Excellent
25 Oct 2015
Cons: Rental price.
5.2 OK
27 Oct 2015
Taxes and fees gouged us
Cons: We went with dollar because they were the least expensive rental, but after getting to the counter, they wanted almost 200 dollars more than their initial quote for "taxes and fees". I will not be renting with them again.
5.6 OK
28 Oct 2015
No one at the drop off.
Pros: Everything was fine except the dropoff.
Cons: No one was ever at the dropoff at all - couldn't turn the keys in (no dropbox). No one at the counters. Finally, over an hour later we were able to give the keys to someone that showed up to the counters after repeated attempts at calling the corporate office in another state. Just barely made our flight.
4.4 OK
8 Nov 2015
Added fees, hard to find vehicles
Pros: That I returned the car quickly.
Cons: The signs at the airport or confusing, make sure you don't go to the express chaos because they will send you back inside to find the retail counter. They didn't recognize the kayak protection plans and encourage me to buy their own, which were very expensive. After all the added fees, it was hard to find a car they said go pick one. there was one person in the whole pick up section who is helping someone else. After wandering around the parking garage, I finally found the car. Most of them smell like smoke, but I found a car that didn't. I definitely wouldn't rent from here again .
8.0 Good
8 Nov 2015
Pros: Checking in at the counter inside was fast and efficient as was the car return.
Cons: There were no cars available in the class I rented in the garage and the staff out there was not helpful and couldn't care less.
Payless
payless
Car hire reviews:
OK (5.3, 85 reviews)
Car hire locations in Orlando:
5 locations
Payless
Locations in Orlando
2125 West Landstreet Road
+1 407 826 9964
2305 Hotel Plaza Boulevard
+1 407 827 6102
5309 Mccoy Road
+1 407 856 5539
5905 Kirkman Road
+1 407 226 0793
8978 International Drive
+1 407 370 9829
  • 4.9
  • 5.9
  • 5.7
  • 5.0
  • 5.3
Recent reviews
2.0 Poor
23 Oct 2015
Booked car not available
Cons: The car I had booked was not available, so I was forced to upgrade and pay much higher rate than initially booked through kayak.
9.2 Excellent
3 Dec 2015
Pros: Quick service
Cons: Holding a deposit because I wouldn't accept their insurance although I had purchased some through Kayak!
10.0 Excellent
27 Oct 2016
Nice and easy!
Pros: Easy! ]retty friendly staff and the best part is its cheaper than competitors for the same car.
Cons: Nothing specific
10.0 Excellent
14 Nov 2016
Pros: We were able to get out immediately, and they took us to the airport right away. Fair prices, extermely nice customer service person, highly recommend. Will look to use again. Nice car color which made us find it easily in large parking areas.
5.6 OK
19 Oct 2015
Counter agents were slow, obtrusive, unconcerned t
Cons: The whole experience at Payless was bad. You get what you pay for. Never again.
6.8 Good
26 Oct 2015
Unreal Hidden fees
Cons: Payless? More like PayMore... I was quoted $150 for a rental. My flight was delayed so i showed up 30 minutes late for my rental...upon arriving my car was given away to another renter...no big deal, until they decided I would be up-charged $10/day for a different larger vehicle rather than just comping it because they didn't have my original rental. THEN, because I was under 25, rather than a one time fee like most companies, I was charged an additional $25/day...THEN because I was under 25 yrs old (I'm 23), I was forced to purchase collision insurance at another $14 per day, plus some more fees. Needless to say my $150 week long rental ended up costing me $419.55. Never again will I use Payless...Service personnel were fine but the accommodations and policies were misleading and advantageous to payless over the customer.
2.0 Poor
29 Oct 2015
Cons: It took me 45 minutes to be picked up by the shuttle to go to the rental place off airport property. All the other major rental agencies are at the airport. I had to call for the shuttle 3 times to try to get them to come and pick me up and the person on the other end of the line was very rude and short. He told me use another phone and call back. They finally picked us up in a lane that was not designated for car rental. By this time there were so many people waiting there was almost not enough space for us, but we all crammed into the shuttle. Once I shuttled over to the rental building there was another 45 minute wait to get my car. It was so dark you could not inspect the auto. The agents were very high pressure trying to sell you, and scare you, into all kinds of charges that were not necessary. It felt like flying Spirit Airlines with all the hidden fees. I chose this company because it looked like it would save me a lot of money. When I returned my car there was nobody to receive my car right away and the shuttle left without me and I had to wait for the next one 15 minutes later which added more unneeded stress to my getting to the airport on time. Originally, I had booked another rental agency, Alamo, and once I received my final bill I went back to check the cost and it only saved me $6. Certainly not worth all the time and hassle to save such a small amount of money. I will never rent from Payless again.
2.0 Poor
29 Oct 2015
Terrible
Pros: Nothing
Cons: Arrived at 11.00pm left at 12.30pm just because Victor made a speech like a president, he never stop the guy... Some kids was sleeping on the floor, people was exhaust... At the end you need to do an inspection of your vehicle with no lights on the parking.... Never never rent a car with Payless...
2.0 Poor
31 Oct 2015
Cons: Overcharged me $50 for returning 3 hours late. Bye Payless
10.0 Excellent
5 Nov 2015
Dropped off in Orlando great people
Pros: Smooth drop off very nice people
Cons: N/a
Ace
ace
Car hire reviews:
OK (5.6, 56 reviews)
Car hire locations in Orlando:
2 locations
Ace
Locations in Orlando
5757 S Semoran Blvd
407-469-5306
Grand Hotel Orlando
407-675-3130
  • 5.4
  • 5.6
  • 5.9
  • 5.1
  • 5.9
Recent reviews
8.4 Excellent
28 Oct 2015
Pros: They gave me a complimentary upgrade and I drove off in a brand new Nissan Rogue. They were easy to work with and very courteous. The shuttle drivers did an excellent job and were helpful and knowledgable about the airport.
Cons: They are a company in transition and the telephone number listed wasn't connected. I was about to give up on the reservation when the shuttle finally showed up at the airport. From that point on service was good. Getting the phone number corrected will eliminate this problem. The correct number for Orlando is 407-469-5306.
8.4 Excellent
28 Oct 2015
Pros: Price was good. Transfers were efficient. Staff was helpful.
Cons: There was no explixit posting of the price charged for fuel nor an option to prepay.
6.8 Good
29 Oct 2015
Cons: Wait time in line to pickup car
10.0 Excellent
1 Nov 2015
Pros: Fast service. I was concerned about the distance from the airport, but it was not a problem. Got me there on time.
10.0 Excellent
2 Nov 2015
Great service and best price.
Pros: Best price for and ease of check out for full sized car. They were rented out of the full sized and I was upgraded to SUV for $125 for 3 days.
2.0 Poor
17 Nov 2015
Cons: Ace representative said to wait at a numbered parking space in front of the airport terminal for pick. Driver did not show up. Reservation cancelled and i will not rent from Ace again.
6.4 Good
24 Nov 2015
some what frustrating
Pros: The car was newer model and clean. The shuttle drivers were friendly and helpful. Pickup and drop off at the airline terminal was convenient.
Cons: The reservation deposit was $25.00 when I believed the cost of rental had been taken. At the counter the news of the rental not being covered was explained. The customer pickup location was not displayed and there were no directions inside the terminal at baggage claim to point you in the right direction to be picked up. The baggage claim is on a higher level than the pick up location and no directions. I had to call the agency to inquire if there was a shuttle. The agent said proceed to the lower level and wait in lane 11 or 12 for the shuttle. ACE rental identification was not on the sign at lane 11 or 12 so it was confusing not knowing if this was the right location to board the shuttle. The office staff standing around was having conversations and activities that did not concern or relate to customer business causing me to have to wait to be waited on. Office environment was unprofessional and uncaring. You have to remember the customers are people who have traveled to a new unfamiliar location and need to feel comfortable. The office was a small building on the lot that exhibited new business that just got started, lighting could have been brighter and rental lot was off airport property apparently in the neighborhood. They did not have any maps for customers. Staff exhibited an inexperienced demeanor toward customers - customer service really needs to be improved. It was good I had GPS on my phone or this location would have been very difficult to find upon return and confusing to start my journey. My experience was just 'OK'.
4.0 Mediocre
28 Dec 2015
Customer service is not good.
Pros: I did a little research before renting fr ACE. I rented fr them in Orlando, Florida and knew its a 5min drive to get to their pick and drop off location, they hav a shuttle. I didnt know they will be charging few other taxes aside fr whats indicated in the booking. Do i hav a choice? Upon dropping off the car the agent had me wait for quite a while just to tell me in the end "leave the key." How rude! To Ace staff, Guys we dont owe you anything, you are there to serve coz the salary you get is from the renting public. Know where you stand. The rent is cheap, yes. The cars are new in MCO location, yes. Staff are so so, big YES.
2.0 Poor
8 Jan 2016
Bad experience!
Pros: Car is fine.
Cons: The policy is so strange. They charged much more than what they mentioned on line.
2.0 Poor
11 Jan 2016
Disgusting. Never rent from them.
Cons: -One of the staff members - Naser is such a stupid. Never initiate a conversation with him -I thought Ace was cheap but turned out it was SH*T! -There are a lot of cheap car rentals within the airport (ez cars, ..). For ACE, you will need to take a shuttle that keeps going for ever. -They did not have cars, and was asked to visit firefly. I had to travel all the way back to the airport and was told that firefly did not have any either. I haven't had the same experience with other ACE locations though. This is definitely an aberration. You may want to look at their reviews before you book!
Budget
budget
Car hire reviews:
OK (5.6, 52 reviews)
Car hire locations in Orlando:
10 locations
Budget
Locations in Orlando
1 Jeff Fuqua Blvd, Term A & B
+1 407 825 1700
11805 Research Parkway
+1 407 380 5351
2125 West Landstreet Road
+1 407 851 2422
2195 West Colonial Drive
+1 407 298 9995
2305 Hotel Plaza Boulevard
+1 407 827 6089
306 North Rosalind Avenue
+1 407 648 3691
5905 South Kirkman Road
+1 407 351 4450
6363 East Colonial Drive
+1 407 658 0210
8700 S Orange Blossom Trail
+1 407 850 9637
8978 International Drive
+1 407 370 9150
  • 5.3
  • 5.9
  • 5.9
  • 5.3
  • 5.4
Recent reviews
8.4 Excellent
25 Apr 2016
Rental perfect except for bubblegum smell in car
Pros: Rented out of Holiday Inn across from Universal Studios. Easy pick up, no lines, received free upgrade.
Cons: We found the bubblegum smell in the car too strong. It must have been some kind of "refresher". Pine scented or lemon scented would have been better, or even better, no refresher at all. Other than that, our rental was fine.
2.4 Mediocre
1 Sep 2016
Worst Rental Experience
Pros: That I eventually got to leave the rental agency 90 minutes after arriving. Proximity to Universal.
Cons: Terrible customer service! After waiting 30 minutes as clerk talked to a colleague, we had to wait an additional 45 minutes for our car to be ready. Only once we asked for a refund did they bring the car around. Car was still dirty, worker refused to acknowledge huge crack on back bumper despite me taking a picture of him standing next to it. Eventually just wrote "minor scratch" on form.
2.0 Poor
16 Oct 2015
Closed?
Pros: Nothing
Cons: Uh, that they were closed when I got there at 7:30pm, event hough it said on Kayak that they would be open until 8pm, and I was left to figure out another option in a very short period of time. Lame.
2.0 Poor
21 Oct 2016
I had a horrible experience
Cons: I waited over 1 hr in line, and the rep told me I had to go to a remote location. I had to take a taxi to a dark, deserted CLOSED Budget Office in a bad area. I finally had to taxi to Sanford airport to get a car from a different company as budget wouldn't help there either. It was a nightmare come true. I will never use budget again.
2.4 Mediocre
29 Oct 2015
What a circus
Pros: Nothing
Cons: I put in Orlando airport in the search and it gave me av off site location that was closed when I arrived. I ended up paying over $100 more for a smaller car because the airport location would not honor my rental.
2.0 Poor
21 Oct 2015
Miscommunication
Pros: When I originally signed up for this car, I was under the impression that it was the Budget at the airport. Luckily, I called to confirm, only to find out that the location was a good 30 mins from the airport, with no transpiration to and from the rental place. I asked how much it would be to rent from the airport location and it was almost 3 times as much as the original location. I even get a discount through my company, and it was still the same amount. I ended up cancelling the car and going with a different company.
Cons: The communication and prices.
10.0 Excellent
23 Nov 2015
Pros: I received extremely friendly & helpful service from Sherry. She was very conversational & we made small talk about my trip.
Cons: I felt Sherry's efforts to persuade me to buy Budget's rental insurance almost verged on the side of deception. She made it sound as if my personal automobile coverage would not be valid in the case of an accident or injury and that their coverage would be the only form of insurance that would take care of problems. I've been in the insurance business all my life, so I'm aware my coverage would be valid in a rental situation. But to someone who didn't know better, her conversation would have been very persuasive, which is a shame.
2.0 Poor
26 Nov 2015
Cons: Kayak booked a car from Budget Rent A Car for us. When we went to pick up the car, we were told that they were sold out, and were baffled as to how we were able to make the reservation. Neither Kayak nor Budget were able to assist us by phone. We ended up having to go to a different car rental agency and paid three times as much for the last-minute holiday rental.
10.0 Excellent
21 Dec 2015
Budget was great!
Pros: Loved the expedition! Airport location was wonderful to work with us on changing our reservation over to them with a minimal increase in rate!
Cons: The only issue we had was with Kayak not Budget. When I did my search on Kayak, I requested airport pickup. When we arrived at the airport, we discovered the rental location was 45-1 hour away instead of the airport or even airport off-site!
10.0 Excellent
23 Dec 2015
Pros: Easiet rental ever
E-Z Rent-A-Car
ez
Car hire reviews:
OK (6.1, 42 reviews)
Car hire locations in Orlando:
2 locations
E-Z Rent-A-Car
Locations in Orlando
1 Airport Blvd
+1 407 203 1204
9956 Hawaiian Court
+1 407 351 9968
  • 6.0
  • 6.0
  • 6.3
  • 6.0
  • 6.1
Recent reviews
6.4 Good
29 Oct 2015
Cons: Sent us to wrong pick-up place at airport
10.0 Excellent
13 Jul 2016
Great price!
Pros: The price was perfect and picking up the car was a breeze.
3.6 Mediocre
22 Aug 2016
Actual cost 5x amount paid on website
Pros: Car was good, clean
Cons: $25 on the web, total cost $125 including insurance etc Tolls $10 when I'd have paid $4 in cash. The guy on the desk lied to me it'd be cheaper. No help whatsoever putting child seat into the car - really unhelpful Will not use ez or kayak again Would have been cheaper to get a couple of ubers
5.2 OK
4 Nov 2016
Dirty and Manual key only
Pros: The price
Cons: There was no automatic lock opener on the key. I had to use the key in the driver door to lock and unlock the car every single time I got in or out of the car. Ridiculous in today's world. Also the car had a lot of stains throughout it on the inside.
8.0 Good
19 Nov 2015
Pros: Personnel helpful
Cons: Attention to previous damage a bit disconcerting. I wanted to document it all (I've had bad experiences in the past) but the staff said it was no big deal. They were correct for for someone with a lot of rental car experience, it made me nervous.
9.6 Excellent
21 Nov 2015
Pros: Price and in terminal counter for paper work.
Cons: long walk from baggage E-Z rental counter to 2nd floor car pick up in parking garage. Same for return walk back to United ticketing counter. Walk half the Terminal.
2.0 Poor
5 Dec 2015
Pros: Nothing
Cons: Walked all the way to the car rental section and wait 20 minutes for the guy to show up and then he tell me I have to go back to the airport to rent the car
8.4 Excellent
12 Dec 2015
Good value but
Pros: At pickup they tried selling us everything under the sun which was annoying and then upon payment there were over 100$of additional fees and taxes that weren't disclosed to us.
8.0 Good
21 Dec 2015
Pros: Quick and easy.....helpful staff
6.4 Good
2 Jan 2016
Needs Improvement
Pros: Ease of check-in Convenient location (at airport)
Cons: -Several Upsale efforts at checkout -Car was dirty (inside and out) -Smelled of cigarette smoke -Checkout was a bit choppy. I had to walk to the car, make my observations about damage, then walk back to the window, get back in line and wait to turn I the damage report. Would've been nice for an attendant to accompany me and sign the slip at the car.
Hertz
hertz
Car hire reviews:
OK (5.7, 19 reviews)
Car hire locations in Orlando:
22 locations
Hertz
Locations in Orlando
1 Airport Blvd
+1 407 859 8400
1 Grand Cypress Blvd
+1 407 238 5309
139 South Orange Avenue
+1 407 730 8940
14100 Bonnet Creek Resort Lane
+1 407 239 4239
1500 Masters Blvd
+1 407 397 7941
2075 N Semoran Blvd
+1 407 681 8342
3575 Vineland Road
+1 407 849 3001
3703 W Colonial Drive
+1 407 822 8110
4040 Central Florida Pwky
+1 407 393 4784
5601 Universal Blvd
+1 407 503 1156
5800 Universal Blvd
+1 407 503 2156
6001 Adventure Way
+1 407 503 3156
6001 Destination Parkway
+1 407 313 8842
6300 Hollywood Way
+1 407 503 3156
6550 Adventure Way
+1 407 503 3156
6677 Sea Harbor Dr
+1 407 688 5242
7499 S Augusta National Dr.
+1 407 251 4640
7623 International Drive
+1 407 248 9082
810 North Orlando Ave
+1 407 644 3278
8701 World Cntr Dr
+1 407 688 5242
9001 E. Colonial Drive
+1 407 737 1103
9900 Orange Blossom Trail
+1 407 438 3612
  • 5.6
  • 5.9
  • 5.8
  • 5.3
  • 6.0
Recent reviews
2.0 Poor
7 Mar 2016
High and Dry in Orlando
Pros: The Price was the best out thereto bad it wasn't attainable
Cons: To bad Hertz thought I was crazy and had no record of the reservation, great because I flew into Orlando for a friends memorial service and had to shell out more money than I was quoted and hertz wanted almost 3 time the quote, so I went on line and used EZ auto rental, great service and no bait and switch. I was pretty disappointed with the entire process, Don't think I'll be using the service for any reservations in the future, and would not recommend anyone else use it either. Left High and Dry in Orlando
2.0 Poor
30 Apr 2016
Customer service seriously lacking
Pros: Nothing.
Cons: Kayak reaervation price was 280, after car seats and depoait and "convenience fee" price escalated to 710, which is absolutely assanine.
6.4 Good
6 Oct 2016
Worst car ever
Pros: The people who helped us were wonderful
Cons: The car. It didn't accelerate. POS. Dents & scratches. Half of the buttons and switches didn't work, slow to take off, and it shuddered any time you drive less than 35, braked, or hit the gas.
9.2 Excellent
18 Oct 2016
Pros: location
Cons: counter person - knowledgeable but not very friendly
10.0 Excellent
9 Nov 2016
I'd use Hertz again
Pros: First time renting a car for a vacation and searched a number of companies. Hertz was in the airport and similar in price to others. The wait time to get a car was short at the airport. Car had less than 100 miles and still had the new car smell. Easy to drive and felt comfortable using the whole trip. Returned easily at the end of the trip with no surprise charges or issues. I'd sure them again.
2.0 Poor
20 Oct 2016
Cons: See above. We will never know.
10.0 Excellent
7 Jan 2016
Pros: Richard at Orlando drop off spot was a great help!! with drop off being very easy and fast. Give direction and advice on local food.
10.0 Excellent
2 Apr 2016
Great customer service at the orlando airport
Pros: I had booked a rental online, only to find out that it was not at the airport location. I was rebooked and only had to pay a minimal fee to save me from driving to the other location. Thank you so much to accommodate my family and I.
Cons: Unclear choices online, I really thought I had booked at the airport instead of some remote location.
2.0 Poor
21 Oct 2016
Bogus Website
Pros: I ended up 30 minutes from the airport, despite typing in MCO on my original search with dates. I must've hit the drop down for Orlando instead of MCO which is the second choice. When I typed in MCO....I MEANT MCO....not Orlando. You people chose to put Orlando at the prominent 1st position and not MCO which is second choice and off center. Then when I click the button to View Details, it says an address. I'm not from Orlando so I don't have any idea where Colonial Drive is. Since I told you people I wanted MCO when I typed that in, I thought everything on the site was MCO. I was wrong and you got me. Baltimore's airport rental cars are on New Ridge Road and not in Baltimore, BUT it is an airport location with shuttle. So you got me. I paid over $100 in cab fare as my punishment, and had to cancel a dinner reservation and meeting friends at Disney for a meal because I typed MCO but didn't know I had to make that choice again. The Hertz desk at the Ford Dealer on Colonial Drive said it happens all the time so evidently you people are ignorant to this issue or don't care. As I was walking out to my car, another couple, upset and aggravated, walked in and I simply asked "KAYAK?" And they said yes and went on to say....well, you can figure out what they said about KAYAK.
Cons: I typed in MCO...I shouldn't have to re-choose it. I TOLD you what I wanted. But it's my fault because evidently after being forced to tell KAYAK once again what I wanted, this time I clicked the wrong spot. Wasted time, dented my vacation, cost me an extra $100 and the aggravation.
2.0 Poor
1 Jan 2016
Terrible
Cons: Car not available. Forced to pay twice as much on X-mas eve. Merry Christmas hertz!
Advantage
advantage
Car hire reviews:
Good (6.2, 17 reviews)
Car hire locations in Orlando:
1 location
Advantage
Locations in Orlando
ORLANDO INTERNATIONAL AIRPORT
(800) 777-5500
  • 5.6
  • 6.7
  • 6.5
  • 6.1
  • 6.0
Recent reviews
4.0 Mediocre
17 Oct 2015
Cons: Paid 300 bucks for a car I drove maybe 50 miles in all of 3 days. Didn't ask for insurance but was billed anyway. Terrible
8.0 Good
22 Nov 2015
Loved my car
Pros: Great car in all , gas, confort
Cons: The web say the advanced is out side the airport , I wait 30 min for the shuttle, and I call and he tell me us inside the airport.
2.8 Mediocre
28 Nov 2015
Waste of money
Cons: Tires were bald, windshield wipers were shot, scratched up, overpriced. Ended up costing me over twice the quote. Never again
10.0 Excellent
21 Dec 2015
Excellent Atention
Pros: The people who receive you at the airport
Cons: the office of the narcoossee it's close, and don't have any sign or info about that.
2.0 Poor
2 Jan 2016
Worst Experience
Pros: Nothing
Cons: Hidden fees, the woman named Luna was extremely rude. When we got to the counter they told us we had to pay a $200 deposit to rent the car. No where on the website or the invoice did it mention a deposit, Luna told us you can't rent a car without a deposit, which is not true. She then told me I was being rude to her, at that point I walked away and let my husband deal with her. Horrible customer service, we of course are still waiting for our deposit to be returned. Will never use this place again. Watch out for their hidden fees
10.0 Excellent
7 Jan 2016
Great rates, nice car.
Pros: I loved the Camry we were assigned as well as the great price. We were visiting a friend and didn't put many miles on it but needed a car, "just in case". This was perfect.
3.2 Mediocre
11 Jan 2016
not a bargain at all
Cons: I did not like being pressured into purchasing unnecessary extras that doubled the price of our rental. The unrelenting salesperson at drop-off told us, for example, that we would save a lot of money on tolls by purchasing a sunpass/toll pass as tolls would cost on average $8.50 each way. In fact, most tolls cost no more than $0.75. Therefore, this extra was a complete waste of money. Also, the car was dirty; there were half full soda cans in the cup holders and other garbage in the car. The seats were filthy.
7.6 Good
28 Jan 2016
Cons: Very poor signage for Advantage at the Orlando Airport and outdated information on the Advantage website.
6.0 OK
1 Feb 2016
Pros: The air did not work
6.0 OK
1 Mar 2016
rental car co. has no car ???
Pros: nothing stood out as excellent
Cons: they never had a car ready, choice was to wait till they cleaned one or take a van. after flying all day not having a car ready after reserving one weeks before was a real disappointment.. the insurance cost was more then the rental. (when they say don't get rental insurance .believe them) drop off went good, I'm still waiting for a $200.00 credit to be refunded
Thrifty
thrifty
Car hire reviews:
OK (5.6, 12 reviews)
Car hire locations in Orlando:
3 locations
Thrifty
Locations in Orlando
10100 International Drive
+1 407 370 3181
304 West Colonial Dr
+1 877 283 0898
9302 Airport Boulevard
+1 877 283 0898
  • 5.0
  • 6.3
  • 6.5
  • 5.0
  • 5.3
Recent reviews
2.0 Poor
22 Oct 2015
I ended up renting from another company in Orlando
Pros: Nothing was good about this rental. Nothing at all except the counter person.
Cons: Thrifty wanted to charge me significantly more than what I was quoted in the Kayak app. The compact car they showed me that I would've rented, was not anything like the "Ford Focus or similar" that was quoted on Kayak. It looked more like a super-sized Smart Car. I ended up going to EZ Car Rental and got a 2015 Toyota Corolla for less money than Thrifty. Thrifty lost a customer for good, and EZ gained a loyal customer.
6.8 Good
15 Sep 2016
Pros: Price found online was exceptional for an onsite rental option. Video check in was somewhat efficient but because they didn't service that site only, they couldn't help with specific questions for that location.
Cons: No cars like what I rented. The SUV upgrade were stripped down versions that used more gas than the sedan option. Cars were kinda clean. Ran fine. Check out/in was fine. Video check in was OK to save some time in line but not seamless.
2.0 Poor
20 Sep 2016
Overcharged
Pros: The car itself.
Cons: Way overcharged. They always find a way to charge you
6.0 OK
26 Sep 2016
You get what you pay for....
Pros: The pick up was great. No lines and service lady was nice... Overall th car was pretty cheap- but you get what you pay for...
Cons: I filled up the tank before returning (since that is what I agreed to do). There are NO gas stations near the airport- and I had to drive maybe 10 miles? before returning it in the airport drop off. I got charged an extra $25 because the tank "wasn't full." Absolutely ridiculous.... I also got charged $10 because there was literally two water bottles in the car they had to throw out...
2.0 Poor
8 Oct 2016
FRAUD
Cons: They change for somehting that I asked specifically not to be charged. They lied to me
7.6 Good
12 Oct 2016
It's ok
Pros: The car was clean, drop off was really quick and the guy was very nice to us.
Cons: Lady at the pick-up was rude, it took a lot of time to deal with her. It was not until the end that she took a helping attitude. The remainig time she was like in a deffensive attitude. The car was shaking whenever we pushed the accelerator (my boyfriend thinks thT was the transmission) but anyways, it worked the whole time.
7.6 Good
15 Oct 2016
Pros: Ease at pick up and drop off.
Cons: There was only one compact car left when we arrived, It was a Ford Focus and seemed more cramped than other compact cars we have rented.
6.8 Good
21 Oct 2016
Price is much higher than advertised
Pros: I will take some of the responsibility for this because it has been a while since I rented a car. But my total bill was more than double, almost triple what I was originally quoted. There are so many additional fees that the receipt is several pages long. The staff was perfectly fine to deal with and drop off was very simple. One other issue. Because of my line of work it is important for me to drive an American car. There were no American cars available.
Cons: All the additional fees are ridiculous. The fact that there was nothing but Nissan's available is also aggravating
5.6 OK
22 Oct 2016
Make sure it's a Thrifty car
Pros: Drop off would've been quick if we'd had the right car
Cons: Pick up was confusing, long line, garage attendant gave us keys to a car then waited in another long line to exit the garage. The next garage attendant was on the phone the entire time he was confirming the car couldn't find the vehicle number but let us leave anyway. When we returned the car we realized we'd been driving a Hertz rental car all week
10.0 Excellent
1 Nov 2016
My new number 1 car rental agency
Pros: Choice of vehicles, they let me pick the vehicle I wanted, they said pick any one with the trunk open, awesome! There was no upselling or trickery which I have experienced in the past with competitors, helpful customer service when extending my rental.
Cons: Offering of a map to get out of the airport might have been helpful.
Avis
avis
Car hire reviews:
Good (7.2, 10 reviews)
Car hire locations in Orlando:
8 locations
Avis
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 407 825 3700
11805 Research Pkwy (at Alafaya Trail)
+1 407 249 9111
2195 West Colonial Drive
+1 407 522 9366
306 North Rosalind Avenue
+1 407 245 8059
5780 Major Boulevard
+1 407 264 4220
6363 East Colonial Drive
+1 407 249 1621
8250 Jamaican Ct
+1 407 370 3231
8700 South Orange Blossom Trail
+1 407 851 4656
  • 7.0
  • 7.4
  • 7.2
  • 7.0
  • 7.4
Recent reviews
10.0 Excellent
21 Oct 2016
All Good!
Pros: Great people and a new vehicle!
Cons: Nothing.
2.0 Poor
14 Nov 2015
Cons: It was a one day rental and they charged me for two days at $60 a day.
2.8 Mediocre
26 Sep 2016
Didn't have the car I rented
Pros: I was able to get a car but not the category I rentd
Cons: Rented a luxury car but was told it would be at least 45 min before they could locate and get one onsite. That's the point of renting ahead of time....
4.0 Mediocre
6 Nov 2016
Not great attention to detail, but ok
Cons: No one told me that my car had a lock on how high the audio could go, and a lock on the speedometer too. Never seen that before. Also, there was a crumpled piece of trash on the seat as I got in. Just a small thing, but details like this count against my overall opinion.
10.0 Excellent
21 Nov 2016
Service and satisfaction
Pros: I loved my initial reception at the Desk by your customer Service Representative. He was courteous, informative and efficient. I expressed the same sentiments to the manager that same night.
Cons: I got stopped by a cop who said that I was driving a car with a license plate registered to another car. That was a little emotional to my family.
10.0 Excellent
31 Mar 2016
Pros: Good gas mileage, loved the cruise control, the backup camera.
Cons: When accellerating, it stuttered, like the fuel filter was dirty.
10.0 Excellent
10 Feb 2016
Customer Service
Pros: Employee was extremely polite. car was clean and smelled new. (no smoke smell) /check in and out was quick and easy. I will deff. use them again. well done
Cons: nothing everything was great.
10.0 Excellent
27 Jun 2016
Best rate on a rental car I've ever had!
Pros: The rate and process were excellent!
10.0 Excellent
10 Oct 2016
Pros: Good and efficient rental
Cons: Exiting the parking lot at pickup
3.2 Mediocre
23 Mar 2016
Beware of pickup location
Pros: Both times I called Avis Customer Service the representatives I spoke with were very nice and were able to accommodate my needs. When I called about the bill they changed it to the right amount and credited my account within 2 business days. I had a high fuel charge, which was completely my fault, but still she cut the charge in half for me without me even asking.
Cons: Let me start by saying I never write reviews, but I couldn’t resist given what happened to me. I booked my car with Avis through Kayak, 7 monthly in advance. I knew I was traveling during college spring break and wanted to get a decent rate. I flew into the Orlando airport, alone, and headed over to the Avis pick up garage. There, they told me that my reservation was not at the airport location, but another Avis in Orlando that was about 20 minutes away. They sent me down to the Avis costumer service saying they might be able to help me. The woman behind the counter didn’t even attempt to help, telling me its spring break, and they are booked, yet she said she could rent me a car for $600, when my reservation rate was $220 for a full size car. When I explained that I put in for a pickup at MCO, which is the airport code for Orlando airport, she told me that if they were sold out, then it might of automatically bumped me to another Orlando Avis. When I explained that I booked 7 MONTHS in advance she told me that its possible they were sold out that far out. So then I had to take a half hour, $45 cab ride to the Avis on East Colonial Drive in Orlando, which also looks to be a used car lot. There, the lady behind the counter was friendly, but was talking on the phone the entire time i was at the counter. She gives me keys to a Chevy Equinox, which looked really nice, I thought my luck was changing, not so! This Chevy was 1 of 3 rentals on the property, so my options were limited. The outside was completely dirty, which I was not bothered by. The car was un upgraded model, with leather and a sunroof, BUT the inside was completely discussing, the car had stains and crumbs everywhere. When the lady ask if the car was ok I told her it was dirty on the inside, she told me to just mark it on the form. So, threw out the week with the car, I called Avis to see if I could drop the car off at the Orlando airport location for no extra charge, which they were able to accommodate for me. I drop the car off with no problem, I’m handed a receipt , which I didn’t even look at right away because I had all my luggage and needed to go catch my flight. When I came home and did look at it, I noticed they charged my $440, which is literally double what my service agreement said.
National
national
Car hire reviews:
Good (7.7, 4 reviews)
Car hire locations in Orlando:
6 locations
National
Locations in Orlando
1 Jeff Fuqua Boulevard
+1 888 826 6890
1000 Car Care Drive
+1 877 222 9058
1500 Epcot Resorts Blvd
+1 877 222 9058
1900 E. Buena Vista Drive
+1 877 222 9058
5905 International Dr
+1 877 222 9058
9801 International Dr
+1 877 222 9058
  • 8.0
  • 8.0
  • 9.0
  • 5.5
  • 8.0
Recent reviews
5.6 OK
17 Dec 2015
Lack of good communication and service at MCO
Cons: I arrived early in the morning to find no service rep around. Had to check in on a not so user friendly automated kiosk. After choosing a car I found that there was no one in the check out booths. Had to call National and they told I should go to the Alamo check out booth to exit. Having appropriate signage at checking and checkout outlining what to do when there are no service reps around would save customers a lot of headaches.
8.0 Good
29 Dec 2015
Fine
Pros: Got the job done
Cons: Nothing really
10.0 Excellent
5 Jun 2016
Pros: Fast dropoff.....good service
7.2 Good
26 Oct 2015
Pickup/Dropoff
Pros: I pulled up to the resort where National was located and walked in, got my receipt and left.
Cons: The office was so small, they had the door locked when I got there only to find a girl at the computer when she unlocked the door and the guy sitting there. After the transaction, I had to walk to the opposite side of the resort to try and locate the car. Not very professional nor good customer service.
Priceless
priceless
Car hire reviews:
OK (6.0, 2 reviews)
Car hire locations in Orlando:
1 location
Priceless
Locations in Orlando
3255 Mccoy Rd.
888-422-3782
  • 5.0
  • 8.0
  • 8.0
  • 5.0
  • 4.0
Recent reviews
8.0 Good
29 Aug 2016
Cons: Took about 30 min to check in at the counter. It was only one person in front of me. Both the customer and the clerk in the front counter were very slow at rent a car processing. The other clerk got on the phone pretending not seeing other standing clients. Office environment very boring and basic not even a tiny green plant or poster hanging. Aunts are marching on bathroom floor. beware of insurance policy add up at the counter before even they ask you what kind of policy you like to carry... they did upgrade me to another car because of my long waiting. However these people at the rent a car they don't get it! Efficiency and fast processing matters when the time is of essence. We are not there to test drive a intermediate car we need a quick ride and process to catch up with the business meeting etc,...
4.0 Mediocre
19 Sep 2016
Wish I Would've Picked A Different Rental Company
Pros: Nothing
Cons: Rented the car online using KAYAK. The total cost for the vehicle was 55 dollars. When I pick up the car, I always decline the insurance and gas option. When I did, they required me to show proof of insurance. I did not have any proof of insurance from my company and I do not care my personal insurance card with me. So I could not get the car unless I purchased their insurance. The car was horrible. It had a bad vibration, it made a horrible noise, the air did not work one time until I figured out the key had to be in the exact right spot for the blower/air to work. It had a hose hanging down below the vehicle. At the end of the week, my 55 dollar rental ended up costing 180 dollars. I always use KAYAK for my rentals....I wish they would pull Priceless Car Rentals off of their site. I will never use Priceless again.
ACO Rent A Car
aco
Car hire locations in Orlando:
1 location
ACO Rent A Car
Locations in Orlando
5757 S Semoran Blvd
305-526-0441
American Car Rental
americancar
Car hire locations in Orlando:
1 location
American Car Rental
Locations in Orlando
3101 McCoy Road
407-857-1575
Bandago
bandago
Car hire locations in Orlando:
1 location
Bandago
Locations in Orlando
6050 South Semoran Blvd
+1 866 868 7826
BestWay Auto Rentals
bestwayauto
Car hire locations in Orlando:
1 location
BestWay Auto Rentals
Locations in Orlando
1777 Mc Coy Road
+1 407 734 5248
Carl's
carlsvanrent
Car hire locations in Orlando:
1 location
Carl's
Locations in Orlando
3011 Mccoy Rd
+1 407 856 8866
Europcar
europcar
Car hire locations in Orlando:
1 location
Europcar
Locations in Orlando
Please Go To Advantage Counter
+1 407 203 1204
Florida Van Rentals
flvanrental
Car hire locations in Orlando:
2 locations
Florida Van Rentals
Locations in Orlando
6307 Hansel Ave
+1 407 438 8010
6307 Hansel Avenue
+1 407 438 8010
GREEN MOTION
greenmotion
Car hire locations in Orlando:
1 location
GREEN MOTION
Locations in Orlando
1777 Mccoy Rd
1-407-401-8310
IDrive Rent-A-Car
idriverentacar
Car hire locations in Orlando:
1 location
IDrive Rent-A-Car
Locations in Orlando
8444 International Drive
407-468-1425
keddy by Europcar
keddy
Car hire locations in Orlando:
1 location
keddy by Europcar
Locations in Orlando
Please Take Shuttle From Level 1 To- Advantage Facility
L&M Car Rental
lmcarrental
Car hire locations in Orlando:
1 location
L&M Car Rental
Locations in Orlando
Orlando International Airport
(407) 825-7770
NU Car
nucar
Car hire locations in Orlando:
2 locations
NU Car
Locations in Orlando
3719 MCCOY ROAD
+1.407.240.2700
7200 INTERNATIONAL DRIVE
+1.407.704.8743
Rent Max
rentmax
Car hire locations in Orlando:
1 location
Rent Max
Locations in Orlando
Orlando Airport
Signature Rent A Car
signature
Car hire locations in Orlando:
1 location
Signature Rent A Car
Locations in Orlando
1 Airport Blvd
018885383598
Signature Rent-A-Car Orlando
signatureorl
Car hire locations in Orlando:
1 location
Signature Rent-A-Car Orlando
Locations in Orlando
7640 Narcoossee Rd
888-538-3598
Sixt
sixtrentacar
Car hire locations in Orlando:
2 locations
Sixt
Locations in Orlando
12205 S Apopka Vineland Rd
+1 407 956 8525
7855 N Frontage Road
+1 888 941 7498
Sunnycars
sunnycars
Car hire locations in Orlando:
5 locations
Sunnycars
Locations in Orlando
1 Jeff Fuqua Boulevard
100 Car Care Drive
1500 Epcot Resort Blvd
1900 LAKE BUENA VISTA DRIVE
5905 International Drive
Value Rent A Car
valuerac
Car hire locations in Orlando:
1 location
Value Rent A Car
Locations in Orlando
1 Airport Blvd
+1-407-574-3004
1949 travellers who hired a car in Orlando gave the car agency they used an average rating of 4.9

Car hire locations in Orlando

Orlando
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