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Oakland Car Hire

Thu 8/12 Pick-up
12:00
Fri 9/12 Drop-off
12:00
Compare vs. KAYAK all | none

Oakland car hire reviews and directory

Payless
payless
Car hire reviews:
OK (6.0, 58 reviews)
Car hire locations in Oakland:
1 location
Payless
Locations in Oakland
7600 Earhart Road
+1 510 638 1000
  • 5.6
  • 6.6
  • 6.3
  • 5.4
  • 5.9
Recent reviews
8.0 Good
13 Sep 2016
Mitsubishi Lancer good travel car
Pros: The Mitsubishi Lancer rental car was comfortable, easy driving and fuel efficient. Staff patient and helpful with me getting my rental.
Cons: Payless Car rental office seems to have printer problems, not able to get paperwork receipt
4.4 OK
22 Oct 2015
Gave me unsafe car in the dark
Cons: I rented a car after work on Friday to take to the eastern Sierras for a long weekend. When I picked up the car it was dark out. They gave me a form to do a car inspection. The car body was fine, and nothing popped out as bad on it (the first car they had me look at needed an oil change). I didn't even think to look at the wheels. I parked it overnight inside garage, then left the following morning. Three hours into our trip we stopped for lunch. On the walk out to the car I noticed a bit of hubcap missing on the front left wheel. It turned out to not be hubcap, but actual wheel! The actual wheel was damaged, exposing part of the bead of the tire. I immediately called payless, and was told to take it to the closest payless (about 2 hours away). After driving for about 30 minutes, I was a bit worried about an impending blowout (on a front tire, no less) and decided to pull over and put the spare tire on. To my frustration, I found that our rental car had no spare tire! Nervously, we drove the rest of the way to the closest payless in Fresno, where we were initially told it would be no problem, and that they would swap cars out for us. The only catch was the car needed to be returned to Fresno?! They did finally offer us a "high millage" minivan, that we could take one way, which we politely declined. At that point we cancelled the rest of the payless rental and got a one way rental from dollar, that was affordable, drivable, had a spare tire, and the agent was extremely helpful. When we were just about to leave, the payless employee came out and notified us that his manager told him we would potentially be charged for the damaged wheel. So... Overall, payless rented us an unsafe vehicle, turned our 5-6 hour day of travel into 11, and may make us financially responsible for the whole thing. They haven't yet, but it's a call I'm not really looking forward to.
6.4 Good
9 Nov 2015
Pros: Less money.
Cons: Car did not run well. Not very clean. Signs unclear to return.
2.8 Mediocre
30 Nov 2015
Crapy
Pros: The counter person seemed to care
Cons: I reserved an SUV because I was bringing my family. I had a stroller 7 bags 2 kids and my wife and I. We waited 2.5 hours for a car with a 2 year old and an 11 week old out in the cold. They did not have the vehicle I reserved and tried putting me in a Elantra I couldn't even put my stroller in it. Luckily my family drove up and was able to bring their truck to grab my stroller and one bag that wouldn't fit. The answer to the issue by Payless was "sorry" I will lot be using this system or that car rental again if my family wasn't there Me my wife and kids would be stuck
6.8 Good
6 Dec 2015
Cons: This was my first time renting a car from an airport. I was not clearly explained the pricing for "full coverage" and found out the cost of my rental was four times the amount I thought it would be. Had I been explained the cost of the coverage, I would not have agreed to it specially since I have my own car insurance. I figured it was just extra coverage, something trivial. Needless to say I was not happy with the end of rental.
7.2 Good
23 Dec 2015
Pros: Its alright for 1 day, not sure for longer periods
10.0 Excellent
8 Jan 2016
Pros: Very very good condition and the girl who was working on the counter she is very very good and professional and friendly in Oakland. And Ontario.
2.0 Poor
8 Jan 2016
Bad Overall Experience
Cons: They never mentioned about the additional fees. A 70$ initial statement turned into 190$. Over that, the car was not in a driveable condition - the brakes were very loose. I returned the car in a day when I was scheduled to rent it for 4 days! Payless never again!
10.0 Excellent
16 Jan 2016
Great Service!
Pros: I loved the Jamie manager at the Oakland airport was the most welcoming and personable ever seen!!
10.0 Excellent
29 Jan 2016
Pros: Everything
Enterprise
enterprise
Car hire reviews:
Excellent (8.5, 23 reviews)
Car hire locations in Oakland:
5 locations
Enterprise
Locations in Oakland
165 98th Ave
+1 510 638 8600
25 Embarcadero Cove
+1 510 532 0444
3030 Broadway
+1 510 893 7000
3950 Broadway
+1 510 597 7800
7600 Earhart Rd
+1 510 567 1760
  • 8.4
  • 8.6
  • 8.7
  • 8.5
  • 8.3
Recent reviews
4.8 OK
5 Jan 2016
insurance con game
Cons: This car rental office screwed me on one day of rental cost and, and this is the part I hate (and couldn't reverse), 7 days of "basic insurance". My total bill was more than twice as high as the price I signed up for through Kayak. And they still haven't managed to send me the bill, they just called me and charged my card,
10.0 Excellent
29 Oct 2016
Pros: easy and quick pick up. friendly people
9.6 Excellent
24 Nov 2015
Pros: Great customer service. Really. Car was great for what we needed.
Cons: Some of the pricing was different than what was listed online.
8.0 Good
17 Jan 2016
Great car, nice people, a little lacking on the de
Pros: Low mileage Infinity. Pleasant people. Fast return.
Cons: Car looked like it hadn't been cleaned upon previous return. No biggie. A damp rag took care of the drips, dirt, and dust. Sometimes things get missed and this was one of those times. That was only flaw.
10.0 Excellent
26 Apr 2016
Good service
Pros: Positive attitudes of staff and quality truck rental.
Cons: Had to book online to get unlimited miles.
9.2 Excellent
16 Jun 2016
Pros: value and ability to drop at another location
Cons: Truck wasn't ready when we arrived. No gas andbhadbto he cleaned.
10.0 Excellent
1 Aug 2016
Pros: Great customer service from all staff. I was very surprised - you typically don't get very friendly, happy and sincere service from most rental companies. This location had great phenomenal customer service and would recommend.
4.0 Mediocre
9 Oct 2016
Misleading search result
Pros: I like Enterprise & prefer to use them for my car rentals
Cons: What I did not like about this Kayak listing was that I searched for car rentals at the Oakland, CA airport. The search result gave me an Enterprise location that was 30 minute drive from the airport, with no shuttle service. I felt the search result was misleading. Fortunately, I checked the address of the Enterprise location provided by the search result, and found out it was not at the Oakland airport. I was able to cancel the Kayak reservation and book directly with Enterprise for a car at the airport.
6.0 OK
15 Oct 2016
Trust, But Verify!
Pros: The Enterprise Staff eventually accommodated me, but the location the suggested airport rental was actually downtown.
Cons: Car was clean & like New.
10.0 Excellent
24 Nov 2016
Good service
Pros: Fast and easy service.
Budget
budget
Car hire reviews:
OK (5.8, 21 reviews)
Car hire locations in Oakland:
2 locations
Budget
Locations in Oakland
2428 Webster Street
+1 510 272 9626
7600 Earhart Road
+1 510 633 5101
  • 5.6
  • 6.7
  • 6.7
  • 5.5
  • 5.2
Recent reviews
6.0 OK
7 Jun 2016
Pros: Car was good and no problems
Cons: The pick up was over 2hrs and the staff didn't seem to know what to do with the booking. We were misinformed with renting a better car - the cost did not include taxes and so subsequently we couldn't afford that car. If we'd been better informed from the start, we wouldn't have needed to waste 2hr of our holiday.
4.0 Mediocre
22 Nov 2015
Cons: They charged me twice and they charged me more than the promised estimated total cost.
10.0 Excellent
28 Nov 2015
great service, nice car
Pros: We rented a minivan and it came with all the features (automatic doors and trunk, dvd player). We even got the option to pick what kind of minivan we wanted. They were helpful and accommodating and it was a painless process. nice, clean car. cheap rental. a+ by everyone at budget involved. Thanks!!
Cons: a little long at check in...
6.0 OK
29 Dec 2015
Pros: The car was new and fun to drive
Cons: Immediately after dropping off my car I noticed j left my house keys attached to the rental key. I was told I have to come back during the day. I have called and showed up and asked about my keys and no one has responded to me. It's been a little over a week
6.8 Good
17 Feb 2016
Good price. Bad service.
Pros: The price I paid and the cleanliness and quality of the vehicle.
Cons: Took 2 hours to rent the vehicle and I am a RapidRez member. Received wrong vehicle the first time and had to wait back in line to get correct one.
10.0 Excellent
21 Feb 2016
Pros: Car met all the above
Cons: none
5.6 OK
22 Feb 2016
Overcharged
Cons: I was charges $30 more in taxes and fees than the confirmation.
3.2 Mediocre
23 Feb 2016
Pick-Up was a nightmare
Cons: Poorly staffed pick-up counter. Budget only had one person, at times two, working at the time of pick-up. Had to wait close to two hours. Not even a simple "Sorry about the wait" was given. Will not deal with them again.
8.0 Good
1 May 2016
Took 45 minures to get a car
Cons: The lines were long and there were only two agents and it took too long
5.2 OK
30 May 2016
Cons: Couldn't directly reach the rental site. Got soaked for a few extra bucks because they didn't have the right size car.
Fox
fox
Car hire reviews:
Mediocre (3.7, 15 reviews)
Car hire locations in Oakland:
1 location
Fox
Locations in Oakland
7600 Earhart Rd
+1 510 254 4410
  • 3.9
  • 3.9
  • 4.1
  • 3.3
  • 4.1
Recent reviews
4.0 Mediocre
11 Jul 2016
Pros: Cheap. Mostly friendly staff.
Cons: Poorly trained and understaffed. Took 40 minutes to both check in and out. There was an error on my bill that I had to resolve inside. My car smelled like stale cigarettes.
2.0 Poor
11 Jul 2016
Cons: Call customers in advanced to let them know that the car reserved is not even available
7.2 Good
18 Jul 2016
Cons: When we picked up the car we (and several other announced customers) had to wait 40minutes for a car to be brought: there were no economy car and the manager refused to upgrade us.
2.0 Poor
18 Jul 2016
FAIL FAIL FAIL
Pros: Counter person was nice and professional.
Cons: THERE WAS NO FULL SIZED VAN AVAILABLE. MESSED UP PLAN FOR 9 PEOPLE. WILL NOT USE NOR RECOMMEND TO ANYONE EXCEPT MY ENEMIES.
2.0 Poor
2 Aug 2016
Cons: Car was not reserved. Had to wait an hour to get a car, which made me two hours late to my destination due to additional traffic at the later hour. Personnel were insolent and uncooperative in working to resolve my concerns and issues.
2.0 Poor
9 Aug 2016
Cons: After waiting over an hour I had to take a car that was 2 levels down from what I reserved and paid for because that was all they had. It was dirty inside and out, had high milage (37.5K). Tires were worn past the point of needing to be replaced, passenger front was broken and unusable. Back seat was so filthy I had to buy a beach towel to put on it so people could sit on it. NEVER RENT FROM FOX RENTAL CARS.
5.2 OK
25 Sep 2016
Wait and wait some more
Pros: Car OK. Staff in difficult position awaiting card. Understaffed.
Cons: Waiting 1 hour + to get car
5.2 OK
27 Sep 2016
Pros: The pick up and drop off were easy.
Cons: The cars condition was pretty bad. It had all kinds of minor damage all around as well as a burn mark in the drivers seat. The front drivers side fender was slightly loose and not properly attached. The car also should have had a Key FOB to lock and unlock the door, we were only given a key. Overall not a happy customer.
2.0 Poor
2 Oct 2016
Pros: Nothing i was ripped off for money with help because yoir jus a search engine which was your company poor excuse
Cons: I flew from Cleveland ohio to san Francisco California' with the horrible experience that you booked my car for Oakland California we were at the airport for three hours and head to it from another car company and you would not refund my money you don't even have a live person to help with the situation and the company Fox rental car was very nasty and would not help me not even their customer service number which you said which will take your call and then hang up on you and also tell you they have nothing to do with the situation
2.0 Poor
2 Oct 2016
Cons: The was a mistake with my billing and credit card, they could not handle the situation appropriately, the woman at the car rental were rude and acted as if they iidnt care.
Alamo
alamo
Car hire reviews:
Excellent (9.6, 12 reviews)
Car hire locations in Oakland:
1 location
Alamo
Locations in Oakland
7600 Earhart Rd
+1 888 826 6893
  • 9.5
  • 9.5
  • 9.5
  • 10.0
  • 9.7
Recent reviews
8.8 Excellent
14 Jul 2016
Easy rental, Best Price
Pros: The price was the best on the lot! Friendly staff too at Oakland airport!
Cons: A little slow at the pick up, but thats to be expected these days...
10.0 Excellent
18 Aug 2016
Pros: Speed
Cons: Price I paid,dollar was 17 percent cheaper
10.0 Excellent
22 Aug 2016
Pros: It was so easy since the beginning, with the reservation and the pick up, at the pick up place my sister in-law didn't feel comfortable with the car we originally reserved and they gave us a car where my sister feel comfortable to drive and we end up paying less. Thank you kayak and Alamo rental place in Oakland.
10.0 Excellent
12 Sep 2016
Pros: Pickup was simple and they had someone help direct you to the rental. Dropoff was quick and simple as well.
7.6 Good
29 Sep 2016
More efficient vehicles
Pros: Car had enough room and was comfortable. Operated well and had no maintenance issues.
Cons: Really would like to see more electric vehicles or for a ride like I took(over 1000 miles) at least a hybrid option
10.0 Excellent
7 Oct 2016
Pros: picked up in Oakland. dropped off in San jose!
10.0 Excellent
7 Nov 2016
Great Experience
Pros: Friendly staff
Cons: Nothing
10.0 Excellent
20 Nov 2016
Great experience!
Pros: Great car, comfortable. The car was very spacious and drove very well! No hassles at all.
Cons: Didn't know about the free airport shuttle from the airport would have been good to know about that before hand - we ended up walking for 30min.
10.0 Excellent
21 Nov 2016
Alamo never fails
Pros: Trustworthy and excels in everything
Cons: Nada
10.0 Excellent
28 Nov 2016
Car rental
Pros: Easy all around( friendly staff.
Cons: No problems at all
Dollar
dollar
Car hire reviews:
OK (5.6, 10 reviews)
Car hire locations in Oakland:
1 location
Dollar
Locations in Oakland
7600 Earhart St
+1 866 434 2226
  • 5.0
  • 6.8
  • 5.8
  • 5.2
  • 5.2
Recent reviews
6.0 OK
9 Sep 2016
Pros: Fairly easy pickup and drop off. Car was clean inside but not in the best shape on the outside.
Cons: I feel a bit cheated, I made a reservation for a compact car but I got a Toyota Yaris, which I'm pretty sure belongs in the economy category, which is below compact. There was not a good selection of cars to choose from.
7.2 Good
11 Sep 2016
Up sale
Pros: I was given the car I was told I would have
Cons: There was alot of aggressive up selling. The car class i was told I was getting was inaccurate.
2.0 Poor
15 Sep 2016
Poor service and product. Never again
Cons: One clerk, do 30 min pick up. Cars not ready. Reserved mid size. Given compact for same price.
8.0 Good
26 Sep 2016
Right on Time!!!
Pros: I was impress that the service was prompt for myself... The agent was very knowledgable and helpful for I did book a day later and was able to obtain the same rate... Excellent job!!!
5.6 OK
6 Oct 2016
Poor customer service
Pros: Once I got the car, the car was fine and drop off was easy.
Cons: The woman at the front desk tried to sell us upgrades, gas and insurance very insistently, then sent us up to the counter.After a 10 minute wait, we were directed to a group of cars to choose from. Other customers were looking at all but one of the cars, so we took that car, and drove it to the exit. The woman at the exit indicated that we could not take that car; that it was not available. We had to go back and then find another car.
10.0 Excellent
15 Oct 2016
Pros: Great service
Cons: Just changing cars at the start
4.0 Mediocre
14 Nov 2016
Tried to Raise Rate Twice
Pros: Both during check-in an check-out, Dollar tried to double the rental rate. Each time, I had to speak with a supervisor. I don't believe that this was an innocent mistake. BEWARE. Bait-and-Switch.
Cons: Nothing. It was a very negative experience.
2.0 Poor
20 Nov 2016
Got ripped off for not having a credit card
Pros: Nothing
Cons: The desk attendant would not rent to me because I didn't have a credit card. I was never told that using a debit card would be an issue. They then called in a very suspicious retail car company that charged me triple what I expected to pay and gave me a milage limit on my car. I will never use Dollar again and hope nobody else does I was blatantly taken advantage of. This was my first time booking through kayak and will never use this service again either. I knew my deal was to good to be true and payed in the end.
3.2 Mediocre
27 Nov 2016
Car was not the standard I reserved
Pros: Car was not the standard size I reserved and I would have had to pay significantly more despite the clarity of my email confirmation. Then I had to pay an extremely expensive fee just to use the easy pass (not talking about toll) which is bullshit. Horrible customer service and pickup.
8.0 Good
2 Dec 2016
Easy Pick-up, 1 maintenance Issue
Pros: Comfortable, easy pick-up and check out.
Cons: Multiple scratches and one driving light was out.
Thrifty
thrifty
Car hire reviews:
Good (8.1, 9 reviews)
Car hire locations in Oakland:
1 location
Thrifty
Locations in Oakland
7600 Earhart Road
+1 877 283 0898
  • 7.3
  • 9.1
  • 8.2
  • 8.4
  • 7.3
Recent reviews
10.0 Excellent
18 Nov 2015
Couldn't be easier
Pros: It was so easy to drop off the car. Easy to access and the shuttle to the airport was quick.
10.0 Excellent
29 Nov 2015
Excellent and speedy
Pros: Most everything
5.6 OK
20 Sep 2016
Bait and Switch
Cons: You bait and switched me. When I reserved online the price was $215. When I returned car in SFO you charged me $381. You defrauded me. You owe me $186 My name is Michael HalloranMy RR was 185911180 My RES was H0594160696
2.8 Mediocre
24 Oct 2016
Cons: Had to wait 1 hour and 45 min before we could pick up our rental. Then, they tried to give us a smaller car than we paid for!
10.0 Excellent
30 Oct 2016
Pros: Great Friendly service. When they saw how tall I am (5'5""), they gave me a bigger car. They were awesome!!
7.6 Good
31 Oct 2016
Beware of hidden costs and upsales! (duh.)
Pros: The pick-up and return process was very streamlined and easy, and staff members were friendly and informative.
Cons: Like a sucker, I fell for the counter agent's encouragement to upgrade from an economy to compact car (on account of the stormy conditions), as well as to pre-pay for gas (on account of the likelihood of my using a full tank), and to purchase the minimum insurance that would cover damages to the car... throw a few taxes and fees in there and, next thing you know, the advertised price of $42 was $110. Standard practice in the rental car industry, I'm sure...
10.0 Excellent
14 Nov 2016
Pros: The rental agent was very nice and everything worked out great. Good value, Pickup/Dropoff very easy.
10.0 Excellent
17 Nov 2016
Pros: Good price. Counter person gave the sales pitch for all of the insurance and fuel add-ons, but was less pushy than most. Rental and return process was quick and efficient.
6.8 Good
1 Dec 2016
1 minute early and charged
Pros: price
Cons: No grace period. I was 1 minute early and charged over 10 dollars more and had to fight it. I was told there is no grace period and needed to get gas within 10 miles and bring in receipt...It felt harsh over board and i have never experienced that at all the other rental shops. I wont be using Thrifty again because of my experience.
Hertz
hertz
Car hire reviews:
Good (7.0, 8 reviews)
Car hire locations in Oakland:
3 locations
Hertz
Locations in Oakland
1001 Broadway St.
+1 510 451 3807
2400 Webster
+1 510 268 0164
7600 Earhart Road, Suite 1
+1 510 633 4300
  • 6.0
  • 8.8
  • 7.5
  • 5.5
  • 7.3
Recent reviews
6.0 OK
26 Oct 2016
Cons: If i start my car search for a specific pick up location it should be that location...you stuck me with extra airport fees and hire costs that were not in the origonal quote...i will never use kayak again. This is not a review of hertz they did great ....KAYAK WILL CHEAT YOU
8.0 Good
28 Oct 2016
Deceptive on Kayak
Pros: Despite the mistake on my Kayak rental, Hertz was very helpful in finding me a car that while not what I rented, was good enough to get me through the trip successfully.
Cons: Have to be very careful on the rental location on Kayak. Despite doing a search for oakland airport, it gave me a location and I rented the care from downtown oakland, which didn't do me any good.
8.8 Excellent
1 Nov 2016
Clean and easy.
Pros: We rented a volkswagon buggy and it was such a smooth car. It was also clean, and best value for your buck!
5.2 OK
27 Nov 2016
Be Careful of Sat. Hours
Pros: I liked the price of the vehicle and overall, the vehicle I paid in advance for but the person who checked me out bumped the car as she was backing it out, damaging it.
Cons: I absolutely did not like the fact that the car was rented to me for 2:00 p.m. for a week rental, returning the vehicle at 2 p.m. but the office is closed on a Sat. at 12:00 p.m. so I had to run around trying to find another open location and fight over being charged for dropping the car off to another location. I was not informed in my rental that the office closes after 12:00 p.m. on a Sat. and is closed on a Sunday. Again, I rented the car at 2:00 p.m. The person checking me out should have made it very clear that I'd have to return the vehicle by 12:00 p.m. and I should have been given a discount for the abbreviated rental hours.
4.4 OK
3 Dec 2015
Cons: The wait time picking up the car. The transmission felt like it was slipping when you take off, Burnt hole in the back seat and the rubber window strip on the windshield of the driver side was coming off.
10.0 Excellent
17 Aug 2016
Excellent Experience
Pros: The Ford Mustang convertible was brand new, very clean and tons of fun! Hertz provided excellent customer service, easy pick up/drop-off.
10.0 Excellent
31 Aug 2016
Pros: Very fast and efficient check out.
3.6 Mediocre
6 Nov 2016
overpriced for no reason
Pros: nothing
Cons: the service provided was reluctantly given...
Avis
avis
Car hire reviews:
Good (6.9, 4 reviews)
Car hire locations in Oakland:
2 locations
Avis
Locations in Oakland
2428 Webster Street
+1 510 835 2910
7600 Earhart Road
+1 510 636 7940
  • 7.5
  • 7.0
  • 7.0
  • 6.0
  • 7.0
Recent reviews
9.6 Excellent
27 Jun 2016
Pros: Good value on a one-way rental (pickup downtown / return to the airport.) And the drop-off at SFO was very quick, with efficient and courteous staff.
9.2 Excellent
20 Feb 2016
Cons: The drop off in Oakland Airport is very confusing to find the correct entrance to their parking lot, but not too bad.
2.0 Poor
2 May 2016
Don't rent from AVIS!
Pros: After waiting in line that didn't move for over 30 min, we went to Alamo! We got the same car, cheaper and in and out in 10 minutes! Avis was understaffed and lacked customer service!
Cons: AVIS lacks customer service! We were sched to pick up our car at 9 am. There was a line of 12 other people a head of me, the person at the front of the line had been waiting for a hour!!! Horrible service!!! Never Again!!!
6.8 Good
12 Sep 2016
Pros: Availability
Cons: Slow lines checking in, car was covered with splashed bugs in the front, the in convince of waiting for a bus going and coming, and the crowds/lines there
National
national
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Oakland:
1 location
National
Locations in Oakland
7600 Earhart Rd
+1 888 826 6890
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
29 Sep 2016
Pros: Ease of rental....started the process on line. Very helpful and courteous staff at the Oakland Airport site (I believe Christina may have been working at the counter).
Cons: Cannot think of a thing.
Airport Van
airportvanre
Car hire locations in Oakland:
1 location
Airport Van
Locations in Oakland
7600 Earhart Road, Suite 1
650-952-5572
Flight Car
flightcarad
Car hire locations in Oakland:
1 location
Flight Car
Locations in Oakland
10 Hegenberger Rd.
844-742-5870
Sunnycars
sunnycars
Car hire locations in Oakland:
1 location
Sunnycars
Locations in Oakland
7600 Earhart Road
Zeeba Rent-A-Van
zeeba
Car hire locations in Oakland:
1 location
Zeeba Rent-A-Van
Locations in Oakland
8105 Edgewater Dr.
+1 800 940 9332
161 travellers who hired a car in Oakland gave the car agency they used an average rating of 6.6

Car hire locations in Oakland

Car hire near Oakland

Oakland
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