Cons: The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.
23 Dec 2016
Pros: Turning in the car was just as quick and easy.
Great customer service!
17 Jan 2017
Very easy, great service!
Pros: The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!
Pros: The car made it across the state with me in one piece. The drop off was quick and painless and not a half mile walk up or down a hill.
Cons: I USUALLY get the car in the ad or in this case KAYAK, which would have been a Nissan Versa, which I am familiar with. I think, because this was a one way rental, they gave me their POS car that they wanted to get rid of. The seat was so high my line of vision was just below the top of the windshield and I hit my head several times getting in and out of the car. It was not comfortable, it was loud on the highway and there was no cruise control (which I anticipated, but hoped there would be).
When I asked for the Versa, before finding all this other out, I was told I would have to upgrade, there were no Versas available. I wish I had. Due to time restraints I couldn't go back after getting in the car and change it.
2 Nov 2016
Great, Friendly Service
Pros: Very helpful personnel.
Location was very convenient.
Fast, easy processing time.
Pros: Budget did a good job of getting me a car quickly and efficiently
Cons: I intensely disliked the Mitsubishi Mirage I was given. It is not a car, it is an under-powered roller skate with pretensions of grandeur.
The gas deals were hard to understand and too expensive. Explaining them caused both the counter person and myself frustration.