Glasgow Car Hire

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Glasgow car hire reviews and directory

Easirent
easirent
Car hire reviews:
OK (4.3, 16 reviews)
Car hire locations in Glasgow:
3 locations
Easirent
Locations in Glasgow
170 High Street
C/o Ramada Hotel
+44 141 611 7100
Glasgow Rail Station
  • 3.9
  • 5.0
  • 4.5
  • 3.9
  • 4.1
Recent reviews
2.0 Poor
16 Mar 2017
Worst car rental experience
Pros: Nothing at all except the car
Cons: The people at front desk were rude form beginnging tell all the customers that a van will be picking them up and when ever one of us called to ask where it was they said oh you must of just missed it. Then proceed to tell me that they charge extra for Amex, when I booked it with Amex. Then for insurance they show me some guys lettter that he brought from his insurance that states my Amex covers insurance . Dropped off car with less gas ( my mistake), I asked to refill it I was verybrudeky told no and then told to get off property because he didn't like the tone I used when I asked. Car was inspected before they threatened me. Then get an email that a tire wall was ripped, with a pic of a tire . Charged me an extra 270 pounds. This whole experience is ridiculous and all charges has been stopped by my credit card.
9.2 Excellent
16 Apr 2017
Book through a UK site
Pros: The pick up, all arrangements and drop off back to the airport were all very fast and efficient. Arthritis makes walking painful but there is actually less walking involved than with an on-site rental service, and it is easy to find again when dropping off.
Cons: I had no idea I would need to pay another £50 for collision damage waiver (or, put full value of car on the credit card!) because it had been booked through kayak, a US based company. Apparently the CDW is included in the price with UK companies only (as it was when I used the rental company 2 months ago) - so beware, or rent direct from easirent. I would use the company again, but not, obviously, with the American company. This should be much more prominent in any website.
2.0 Poor
24 Apr 2017
Rip off
Cons: Wouldn't accept the insurance that comes with American Express cards. Didn't have the car that I reserved. I went back to the airport and rented from Enterprise. The person in front of me in line also left without picking up his car. I will never consider Easirent again.
4.8 OK
6 May 2017
Cons: Our flight was delayed and after 2 hours they gave our car away once we arrived they really up sell and twist words around. It wasn't till I asked for breakdown of charges I realized they were charging me the full price of the car they gave away along with the new charges for a lot more expensive car not happy. They new we had been traveling and exhausted and they used that to their advantage
3.2 Mediocre
28 Jun 2017
Cons: Pickup: At Glasgow airport I walked all the way to the rental center, only to find out that Eisirent wasn't represented there. Was told by the helpful people that I had to call them to be picked up. Had to find a phone number for the local branch. Was then told to go all the way back and wait at Parking Garage 2. Sat there a long time until thier driver came from the opposite direction and said I was supposed to wait on the park's other side...... When I asked the representative during pickup why all this wasn't detailed in the confirmation email, he said it was Kayak's responsibility, and that Kayak is known to be problematic..... I countered that if Eisirent wants a smooth and welcoming process for its customers, Eisirent itself should send an email regarding pickup, especially since they are aware that Kayak doesn't do it. He had no answer..... No spare tyre in the car. Was told to call them in case of need. Of course, according to Murphy's Law, the next day had a flat tyre.....out of the blue. Called them. Was transferred four times. Waiting + towing + replacing took 4 !!!! hours. With a spare tyre it would have taken 14 minutes.............. Eisirent dropoff point at Edinburgh's airport - poorly signed.
10.0 Excellent
13 Nov 2016
Pros: Easirent agents were friendly and extremely helpful in explaining insurance options, helped us (Americans) get oriented to traffic patterns and customary road signage. Airport pickup was timely, pleasant, and easy to connect with. Dropoff hours are very flexible. Completely hassle-free and a good value. We would repeat this experience again in a heartbeat.
2.0 Poor
10 May 2017
Negative Experience
Cons: We had an issue with the price ending up going well above and beyond what we booked for online. The "insurance" wasn't covered in the online rental and was rather exorbitant. They claimed that legally we needed to have significant coverage and that our credit card insurance wouldn't be sufficient unless we paid the full value of the car upfront (which was 35,000 GBP). Obviously we were unable to do that but didn't want to pay triple the price, so we took our business elsewhere and the insurance was not nearly as expensive.
2.0 Poor
15 May 2017
Easirent left us stranded in Scotland
Pros: Nothing.
Cons: Using Easirent was the worst decision we made on our Scotland trip. Upon reserving the car, we opted for the FULL COVERAGE insurance that included tire damage. We were thankful that we paid for this insurance when we ran into some sharp rocks on the side of a winding road on our way to Glasgow. The tire shop we were sent to told us that they were able to fix the tires and the wheel, but Easirent decided they wanted send the car to Aberdeen to get fixed.They seized the car from us and told us we could no longer have the car because the accident was "driver negligence". It was NOT negligence... it was an accident. And we paid to have coverage for ALL accidents. How can you claim to provide your customers with FULL COVERAGE insurance, and then when something happens say that it was "driver negligence" so you have to no longer provide your PAYING CUSTOMER with your services? We were left stranded in a small town somewhere in Northern Scotland with no idea how to get to where we needed to go. How can a rental car company strand two young ladies in the middle of a foreign country? The worst part of all of it was that they ended up charging me the extra cost to fill up the gas tank. It ended up costing me almost $200 for fuel through Easirent. How did they expect me to fill up the tank when they took the car away from us unwillingly? When I FINALLY got a hold of customer service (after almost 3 weeks of waiting for a response), they told me that they cannot reimburse me for that charge. We had to spend at least $200 on extra train tickets and transportation after they left us stranded.. and now they won't even reimburse me for the fuel costs? It's unacceptable.
9.2 Excellent
24 May 2017
Pros: A very well run company ! Excellent staff ! We had just had a terrible experience in London at Green Motion at Heathrow (AVOID) ! Explanations were clear and no hassles. The staff went out of their way to help us. This is how a Car rental company should operate !!! Will definitely rent from this company again ! David S. Kelsey Montreal, Canada
Cons: Nothing !
2.0 Poor
29 May 2017
Deceptive pricing
Pros: No part of my experience was enjoyable or even just fine.
Cons: This rental company is the only one not located at GLA. It requires a pick up that does not run regularly, but requires calling the company. I ended up paying more than double what was quoted on my reservation. I felt taken advantage of, and would reccommend using other rental companies that are located within the GLA terminal and which likely have less deceptive practices.
Budget
budget
Car hire reviews:
Good (6.7, 7 reviews)
Car hire locations in Glasgow:
2 locations
Budget
Locations in Glasgow
70 Lancefield Street
+44 344 544 6064
Glasgow Airport
+44 344 544 4604
  • 6.6
  • 8.6
  • 7.7
  • 5.7
  • 5.1
Recent reviews
5.6 OK
21 Apr 2017
Didn't have car, extra fees
Pros: The first person I met seemed to want to be helpful (but she handed me over to another)
Cons: They didn't even have the car we booked (7 person) on site, despit having booked it weeks in advance. They gave us a 5 person car, tried to tell us it was better than the one we booked and if we wanted the 7-seater we would have to come back to the airport at night and hopefully one would be ready. Then they added extra fees for "minimum required legal insurance", saying we were quoted the wrong amount because we booked on the US site (we have French drivers licenses). Disappointing.
10.0 Excellent
22 Apr 2017
Representative was very helpful
Pros: Our flight was delayed, so they gave away our car. However, the person working there helped us get a nice car replacement.
Cons: Our flight was delayed, so they gave away our car.
5.6 OK
29 Nov 2016
Misleading online estimate
Pros: Car was clean and comfortable. Glasgow airport is fairly simple to get in and out of car rental area.
Cons: Upsaling left and right - apparently prepurchasing the insurance with Kayak was insufficient. Also some how the model car we were upgraded to didn't have GPS so yet another upcharge. The reservation was for ~$150 online, final charges were nearly $450!
4.8 OK
8 Jan 2017
Terrible customer service at Glasgow
Cons: Guy at counter rude. Woman at parking lot lied about petrol tank level.
6.8 Good
25 Apr 2017
Pros: Customer service person was great - we found the staff to be incredibly pleasant. The car itself was great.
Cons: The rental was MUCH more costly than what was advertised and the bill that came afterwards was very hard to understand. They press you to add insurance and then there are increased taxes and fees that you don't know about. The bill was about 25% more than we were expecting. Pretty frustrating... and expensive.
8.0 Good
5 Jun 2017
Pros: The Peugeot 308 handled well and was large enough to be comfortable for three people and luggage. We drove it around for two weeks in England and Scotland. The staff at the Glasgow airport were knowledgeable and friendly, though service was a little slow due to many customers.
6.4 Good
6 Jun 2016
Pros: The car was good and quite new. The counter was helpful.
Cons: The price was very much more expensive than what I have seen in Kayak advertised. Not value for money, should have reflected when I booked in Internet.
Hertz
hertz
Car hire reviews:
OK (5.4, 5 reviews)
Car hire locations in Glasgow:
4 locations
Hertz
Locations in Glasgow
500 Argyl Street, Marriott Htl
+44 843 309 3032
99 Bogleshole Road
+44 141 280 4560
Marriott Hotel , 500 Argyle St
+44 843 309 3032
St. Andrews Drive
+44 843 309 3031
  • 4.0
  • 7.6
  • 7.6
  • 3.6
  • 4.0
Recent reviews
4.0 Mediocre
16 Mar 2017
Hertz bait and switch.
Pros: The car was clean.
Cons: I reserved a car for pick up at the airport 2 months before my trip. Upon arriving at the airport I was told that my car was not available at that location, the location that did have that car was closed and my only option was £360 more. My entire booking which I paid for ahead of time was supposed to be £73 I ended up paying an additional £360. Further despite information on Kayaks booking there is no hertz at the dalcross airport in inverness and drop off took forever. I will never use kayak or hertz in the U.K. again.Emo
6.4 Good
27 Apr 2017
Predatory Selling
Pros: The car, the mileage, the drop off
Cons: Being told 4 times that I would definitely need a bigger car. That I shouldn't even take this car on the motorway since it's too small. That I'll get bad mileage and will pay more in fuel with such a small car. All of these being lies. Also was told I MUST return the car empty. When I tried to ask why she said "that's how we do it here". Later realizing I'd paid for a tank of gas upfront she never mentioned. Terrible experience with this agent and understand upselling, but not bold faced lies and misleading.
4.8 OK
3 Oct 2016
Cons: The person at the desk refused to give us the car when we landed, saying that we had to wait for four hours in the airport or forced us to be charged an extra $150.
8.8 Excellent
12 Oct 2016
Pros: No
Cons: No
2.8 Mediocre
29 Oct 2016
Unhelpful staff
Pros: Easy drop off
Cons: When we dropped off our car we informed the guy inspecting the car of the absolute horrible GPS and the windshield wiper fluid that smelt like cat pee. He just said oh, okay! Then he started the car and used the windshield wiper fluid and said "yep, it stinks" and then handed us out receipt and walked away!
Enterprise
enterprise
Car hire reviews:
Excellent (8.5, 3 reviews)
Car hire locations in Glasgow:
5 locations
Enterprise
Locations in Glasgow
110 Glasgow Road
+44 141 613 0044
18 Fenwick Road
+44 141 637 9988
31-41 Mollinsburn Street
+44 141 558 0010
40 Oswald Street
+44 141 221 2124
Car Rental Centre
+44 141 840 1300
  • 8.7
  • 9.3
  • 9.3
  • 6.7
  • 8.7
Recent reviews
8.4 Excellent
8 Jul 2016
Debit card use challenges
Cons: When you use a debit card you have to provide two recent utility bills or other prrof of address. That can be challenging for someone from abroad. Was resolved through use of internet and electronic bills, but caused a delay.
7.2 Good
24 Jan 2017
Aim to please!
Pros: Friendliness of staff - seems like they have had some training in US customer service
Cons: My rental car had issues so had to find an alternative car. But not such a big deal really. Staff all wanted to shake hands - must be a new training thing - unnecessary in my opinion.
10.0 Excellent
10 Sep 2016
Didn't have the specific car requested but got an
Pros: Requested a Nissan Pathfinder for third row of seats. Its not a car enterprise UK carries in their fleet anymore so they offered us a SEAT Alhambra people carrier (mini van) for same price. We had it for 18 days and it was a great car for the money. Wish they had them in the U.S.!
Cons: No complaints at all.
Alamo
alamo
Car hire locations in Glasgow:
2 locations
Alamo
Locations in Glasgow
Enterprise Rent A Car
+44 141 221 2124
Enterprise Rent A Car
+44 141 840 1300
Arnold Clark
arnoldclark
Car hire locations in Glasgow:
4 locations
Arnold Clark
Locations in Glasgow
1330 South Street
+44 141 954 1962
40 Hamilton Road Mount Vernon
+44 141 778 2979
43 Allison Street
+44 141 423 9559
Glasgow Airport
Avis
avis
Car hire locations in Glasgow:
2 locations
Avis
Locations in Glasgow
70 Lancefield St
+44 344 544 6064
St Andrews Drive
+44 344 544 6003
Europcar
europcar
Car hire locations in Glasgow:
4 locations
Europcar
Locations in Glasgow
76 Lancefield Quay
+44 371 384 3471
76 Lancefield Quay
+44 371 384 3471
Lower Ground, Ncp Car Park
+44 371 384 3810
Terminal Building
+44 371 384 3420
GREEN MOTION
greenmotion
Car hire locations in Glasgow:
1 location
GREEN MOTION
Locations in Glasgow
Unit 7, Glasgow Airlink Industrial Estate, Inchinnan Road, Paisley,Renfrewshire (Shuttle)
INTERRENT
interrent
Car hire locations in Glasgow:
2 locations
INTERRENT
Locations in Glasgow
76 Lancefield Quay, Finnieston
St Andrews Drive
+44 141 889 1684
keddy by Europcar
keddy
Car hire locations in Glasgow:
2 locations
keddy by Europcar
Locations in Glasgow
76 LANCEFIELD QUAY
+44 871 384 3471
Lower Ground, Ncp Car Park, Mitchell Street, Glasgow
National
national
Car hire locations in Glasgow:
2 locations
National
Locations in Glasgow
Enterprise Rent A Car
+44 141 221 2124
Enterprise Rent A Car
+44 141 840 1300
Ofran Holiday Autos
ofran
Car hire locations in Glasgow:
1 location
Ofran Holiday Autos
Locations in Glasgow
On Airport
Sixt
sixtrentacar
Car hire locations in Glasgow:
3 locations
Sixt
Locations in Glasgow
1-21 Swinton Cresent, Baillies
+44-8444993399
101 Waterloo Street
+44 844 499 3399
Gordon Street
+44-8444-993399
Sunnycars
sunnycars
Car hire locations in Glasgow:
5 locations
Sunnycars
Locations in Glasgow
138 Hydepark Street
170 High Street
40 Oswald Street
76 Lancefield Quay
99 Bogleshole Road
Thrifty
thrifty
Car hire locations in Glasgow:
1 location
Thrifty
Locations in Glasgow
85 Lancefield St
+44 141 248 3868
31 travellers who hired a car in Glasgow gave the car agency they used an average rating of 5.4

Car hire locations in Glasgow

Glasgow