Pros: No one is ever at the desk to give me a printed receipt. It's the second time now. It's very annoying. Also I don't get the Chevy Sonic I desire. The car I had didn't even have cruise control.
23 Mar 2017
Cons: they didn't have any cars and no one to pick me up had to go to airport and pay 50% more
2 May 2017
Pros: Car was good quality and as expected
Cons: Promises from the car representative. Promised a drop off at the end of the trip which did not happen. Stated that the insurance would be for 2 rental days, but charged for 3. It was unacceptable practice.
27 Feb 2017
Pros: The price
Cons: Got a call accusing us of damaging the car. They went back a couple of rentals and saw that the damage was done on a previous rental.
I walked around the car before I drove it off the lot and didn't see any damage. Word to the wise, it may be in your best interest to photograph all sides of the car before you ever leave the lot.
Pros: I really enjoyed the hell I received from the pickup location in Charleston, WV.
Cons: The help I received in Atlanta,GA was awful. They don't try to help at all. I was told I needed to wait my turn to get a receipt for my rental return.
13 Mar 2017
Cons: They would not give us the rental car because we used a business credit card and it didn't have our first name on the credit card. It just had our company name on it.
9 Apr 2017
Cons: They might want to let customers know that their ticket counter in the Charleston, WV airport closes at 5 pm on Saturday. That's kind of crucial info for someone whose flight doesn't arrive till 7 pm!