Cons: I arrived at the airport to pick-up the car, the store was closed at 10 pm.
12 Sep 2016
No car, no regund
Pros: Online booking process was easy.
Cons: Flight was delayed to Cartageña, Budget gave away my booked car and had no ther cars when I arrived. I have purchased insurance through the website which was non-refundable and cost me a lot of money. So basically I booked the car and turned up at the airport with nothing but an insurance bill and no car. Customer service was terrible.