Cons: Someone treated the dash board with a high gloss coating, like Armorall. As a result there was dangerous glare in the windshield.
Full coverage insurance was a rip off, over $9000 per year. I will not rent from Avis again.
Pros: We had a nightmare of a day and the clerk at enterprise was so polite and nice. Kayak made my reservation for the next day and I didn't catch that but she helped us and made our day a little better.