Cons: Full of unprofessional staff / in coperative and liars duds sitting in office . Don't even know a percent of costumer service.
Don't even know the laws of their own country.
10 Dec 2016
Cons: At Centraal Station branch, a woman officer said they couldnt accept my driving license but at the airport the same company's office did !
10 Jan 2017
Cons: There's no pick up or drop off service if it's needed then we have to pay 50€ which is very disappointing and the cost very expensive if u have your own insurance than you have to pay over 1000€ deposit + other fees I had to pay 27€ for insurance more in order to avoid that deposit money overall very disappointing customer service over the phone very rude ...
31 Oct 2016
Cons: Dropped off the dar a few minutes after location closed. Talked to employee on the phone to get instructions. Talked to him in person at the parking lot as he was leaving. The next morning I received a call that I did not return a car. Eventually I was told that they forgot to check in the car which resulted in confusion. It was all resolved at the end but I had a couple of hours when I didn't know how this will turn out.
Pros: Efficiency of pickup and return.
Cons: Lousy minivan-like car, and nothing available to change, even on a Saturday morning.
Not very clean: Sticky coffee spill in the cup holder.
5 Jan 2016
quick and pleasant service, but be careful to chec
Pros: overall quick and pleasant service, much more personal than at the airport
Cons: fuel tank was on 7/8 after just 20km, suggesting it was not topped off full when we left, i had a picture of it, when i mentioned this on return they told me 'all peugeots have this issue of not showing the tank as full' and did not give me a refund for that part of fuel which I found quite incorrect