Overview

Omni Charlotte Hotel
Best Wellness Area

132 East Trade Street, Charlotte, NC 28280, United States
+1 704 377 0400

฿ 5,329+

Overall guest ratings

8.1/10 Excellent
Based on 1,276 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.3
  • 4.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Location. This Charlotte Hotel is in the city’s center, a block from the Charlotte Time Warner Arena and the Blumenthal Performing Arts Center. The Charlotte Convention Center is three blocks away. Set in the Epicentre Entertainment District, the property is also in a business district and near a medical center and university.

    Hotel Features. Omni Charlotte Hotel has a fitness facility. Business amenities include a 24-hour business center, wireless Internet access (surcharge), computer station, secretarial services, 19 meeting and conference rooms, and audio-visual equipment. Omni Charlotte Hotel has a restaurant and a bar/lounge. 24-hour room service is available. Tours and ticket assistance are available in addition to luggage storage. The Omni Charlotte is a smoke-free property.

    Guestrooms. Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Guestrooms have high-definition LCD televisions with ESPN and pay movies, laptop-compatible in-room safes, and MP3 docking stations. Business-friendly amenities include multi-line phones, desks, and voice mail. Bathrooms feature bathrobes, rainfall showerhead, and complimentary toiletries. Connecting rooms are available, as are complimentary cribs.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Parking (surcharge)
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Outdoor pool
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,276 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Food is to die for."
      10.0 "100% loved the menu selection."
    • 8.7 "Location is great."
      9.3 "93% enjoyed the restaurants & bars nearby."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.5 "85% were happy with the room service."
      9.0 "90% said the recreation staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "Management was excellent, said 100%."
    • 6.8 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      3.6 "64% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 4.7 "Internet is poor."
      4.8 "52% thought it was overpriced."
      4.7 "53% said the wifi quality was bad."
    • 3.9 "Value below average."
      4.8 "52% thought it was overpriced."
      4.6 "54% said the breakfast was too expensive."
    • 3.8 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 638 reviews
    • 8.5 "Location is great."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.9 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.3 "Average comfort."
    • 5.0 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.5 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 3.8 "Value below average."
      4.4 "56% thought it was overpriced."
    • 3.3 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
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    Overall rating

    7.8 Good
    Based on 370 reviews
    • 9.5 "Food is to die for."
    • 8.9 "Location is great."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      3.3 "67% said rooms were small."
      0.2 "98% criticized the small bathroom."
      0.4 "For 96%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
    • 4.2 "Not very comfortable."
      3.3 "67% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.6 "74% thought it was too noisy."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 4.0 "Value below average."
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    Overall rating

    7.6 Good
    Based on 204 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 6.2 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.4 "Rooms are not good."
      3.6 "64% said rooms were small."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
    • 4.0 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      3.6 "64% said rooms were small."
    • 3.6 "Value below average."
    • 3.6 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 63 reviews
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 5.4 "Rooms are ok."
    • 5.4 "Average comfort."
    • 3.5 "Vibe wasn't good."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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