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Hilton Charlotte Center City
Best Room Service

222 East Third Street, Charlotte, NC 28202, United States
+1 704 377 1500

฿ 4,547+

Overall guest ratings

8.6/10 Excellent
Based on 1,995 reviews

Review highlights

  • 8.6
  • 8.6
  • 6.6
  • 4.8

Nearby

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    About

    Enjoy the downtown location and superior amenities of the AAA 4-Diamond Hilton Charlotte Center City hotel. Walk to over 100 restaurants, bars, museums and shops in the local neighborhood and travel to and from Charlotte/Douglas International Airport in only 15 minutes. Our hotel in Charlotte, NC, is directly across from the Charlotte Convention Center and one block from the NASCAR Hall of Fame Relax in a comfortable guest room featuring the latest GuestLINK™ technology, allowing you to connect MP3, DVD, cameras and laptops to the 42-inch plasma TV. Catch up with work at the desk with an ergonomic chair and WiFi. Choose an executive room or suite for access to the Executive Lounge—take advantage of the 24-hour business center, complimentary breakfast, evening snacks and drinks. Unwind after a busy day with complimentary access to the connected Childress Klein YMCA Health Club offering an Olympic-sized indoor pool and a wide selection of exercise equipment Dine at Coastal Kitchen, located on the Plaza Level of our downtown Charlotte hotel. Our menu offers selections from Coastal, Comfort, and Carolina showcasing fresh produce. Sip on a cocktail or wine in our Coastal Bar Host meetings and events in this award-winning hotel in Charlotte, NC. With over 30,000 sq. ft. of flexible events space including a ballroom and various sizes of meeting rooms, the hotel is capable of holding events for between 12 and 1,100 people

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Wi-Fi
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • ATM on-site
    • Indoor pool
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,995 reviews
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.1 "81% were happy with the room service."
      7.2 "72% were impressed by the valet service."
      7.5 "Lovely bar service, according to 75%."
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      9.4 "94% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.0 "Generally very clean."
      7.5 "75% said rooms were clean."
      9.5 "95% thought it was clean."
    • 7.4 "Good amenities."
      7.4 "74% thought the building was wonderful."
      9.4 "Business facilities were excellent, according to 94%."
      9.3 "93% thought the architecture was beautiful."
    • 7.0 "Tasty food."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 4.7 "Value below average."
      4.9 "51% thought it was overpriced."
      4.8 "52% said the breakfast was too expensive."
      4.0 "The price was too high for 60%."
    • 4.4 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.1 "69% said the wifi quality was bad."
    • 2.4 "Horrible pool."
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    Overall rating

    8.7 Excellent
    Based on 1,276 reviews
    • 9.0 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.4 "84% were happy with the room service."
      9.5 "95% thought the service was very professional."
    • 7.4 "Good cleanliness."
      9.4 "94% thought it was clean."
    • 6.8 "Food is average."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
      5.8 "Only 58% said rooms were big enough."
      5.1 "Only 51% said the rooms were modern."
    • 4.3 "Value below average."
      4.2 "58% thought it was overpriced."
      4.3 "57% said the breakfast was too expensive."
    • 3.9 "Internet is poor."
      4.2 "58% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    Based on 418 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      7.7 "77% said rooms were clean."
    • 7.5 "Good amenities."
      7.4 "74% thought the building was wonderful."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Food is average."
    • 5.8 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      5.7 "Only 57% said rooms were big enough."
    • 4.6 "Value below average."
      5.0 "50% thought it was adequately priced."
    • 4.6 "Internet is poor."
      5.0 "50% thought it was adequately priced."
    • 2.0 "Horrible pool."
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    Overall rating

    8.6 Excellent
    Based on 119 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.7 "Good vibe."
    • 7.3 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 7.1 "Tasty food."
    • 5.5 "Average comfort."
    • 5.4 "Rooms are ok."
    • 4.8 "Value below average."
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    Overall rating

    8.6 Excellent
    Based on 179 reviews
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 7.7 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      6.2 "Only 62% said rooms were big enough."
    • 5.9 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.2 "Only 62% said rooms were big enough."
    • 4.8 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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