Overview

Charleston Capitol Hotel

1000 Washington Street East, Charleston, WV 25301, United States
+1 304 343 4661

฿ 3,204+

Overall guest ratings

6.3/10 Good
Based on 937 reviews

Review highlights

  • 8.9
  • 8.5
  • 6.5
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    A great choice for a stay in Charleston, Charleston Capitol Hotel is just 4.5 mi (7.3 km) from the airport. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the outdoor pool. Rooms offer LED TVs, premium bedding, and free WiFi.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    Based on 1,171 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.5 "Location is great."
      9.8 "Easily accessible by car, said 98%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.1 "91% enjoyed the restaurants & bars nearby."
    • 6.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 3.9 "Internet is poor."
      1.3 "87% said the wifi quality was bad."

    Overall rating

    6.5 Good
    Based on 398 reviews
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.4 "Location is great."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.6 "Only 56% said rooms were clean enough."
    • 4.1 "Internet is poor."
    • 3.2 "Horrible vibe."
      3.2 "68% criticized the unstylish hotel."
      2.5 "For 75%, the lobby entrance was sub-standard."

    Overall rating

    5.9 OK
    Based on 526 reviews
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.4 "Location is great."
      9.8 "Easily accessible by car, said 98%."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      2.4 "76% said the bathroom was dirty."
      1.8 "82% found problems with the furniture."
      4.5 "For 55%, the rooms looked old."
      2.9 "71% had problems with the shower."
    • 3.5 "Vibe wasn't good."
      3.7 "63% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
      3.6 "Unfriendly atmosphere, according to 64%."

    Overall rating

    6.2 Good
    Based on 187 reviews
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.3 "Location is great."
    • 7.9 "Tasty food."
      9.4 "Yummy desserts, said 94%."
    • 7.0 "Good breakfast."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 4.8 "Rooms are not good."
      1.3 "87% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
    • 3.2 "Horrible vibe."
      3.3 "67% criticized the unstylish hotel."
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    Overall rating

    6.8 Good
    Based on 58 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
    • 6.2 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.3 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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