Overview

Changsha New Empire Hotel

No 399 Tongzipo Rd, Changsha 410013, China
+86 731 8898 9999

Call

+86 731 8898 9999

Overall guest ratings

8.1/10 Excellent
Based on 505 reviews

Review highlights

  • 9.3
  • 6.7
  • 4.7
  • 4.4

Good to know

  • Comfortable beds
  • Good accessibility by car
  • Great shopping

Nearby

    show all
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 505 reviews
    • 9.3 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.6 "Only 56% found the staff to be friendly enough."
    • 6.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.7 "Food is average."
    • 5.3 "Average comfort."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      0.9 "91% complained about the bathroom."
      1.9 "Air conditioning was criticized by 81%."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
    • 4.4 "Breakfast is below average."
    • 3.4 "Value below average."
    • 3.4 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.0 Good
    Based on 70 reviews
    • 9.5 "Terrific location."
    • 6.7 "Service is ok."
    • 4.9 "Not very comfortable."
      4.1 "59% said rooms were small."
    • 4.4 "Rooms are not good."
      4.1 "59% said rooms were small."
    • 3.4 "Value below average."
    • 3.3 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 404 reviews
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
    • 6.8 "Service is ok."
      6.3 "Only 63% thought the service was professional."
    • 6.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.1 "Food is average."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were small."
      0.8 "92% complained about the bathroom."
      0.0 "For 100%, the rooms looked old."
    • 4.3 "Breakfast is below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 3.4 "Value below average."
    • 3.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 30 reviews
    • 9.5 "Terrific location."
    • 7.0 "Good service."
    • 4.3 "Rooms are not good."
    Good to know
    "Comfortable beds"
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map