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Professionalism and friendliness of the staff, attention to detail in design, availability of necessary information, range of additional services (such as Etn trip)
The friendly atmosphere. I felt like at home.
very nice place, newly renovated with a very cosy reception that also serves as kitchen and breakfast room
It was nice to stay at the hotel. Very kind hotel staff.
Excellent Hosts. Great location. Best Breakfast of the whole trip.
there was no breakfast
Central placed hotel, you can walk to nerly every place in the old town of Catania. The staff was very helpful and friendly
The B&B is perfectly situated, 5 min walk from all the main sights. Rooms are spaciaous and quiet, the breakfast is excellent.
The staff was awesome! The location was very central to all the great sights. The bus and train stations were only a short walk away. Great value for the money and I have already booked with them again!
the staff was extremely friendly and we felt very welcome we haven't slept so well as whole night was noice from some water pump, although close to main tourist points in catania the near area does not look nice
The staff, their suggestions, and the location. I didn't have anything I didn't like.
I arrived in the evening and left the next morning, and I'm still very sorry that I couldn't stay any longer. Not only Catania is an amazing city but also this B&B is on a perfect location in the centre! The rooms are clean, in a theme, made with taste, I felt immediately at home! The staff is very very kind, helpfull, they are just wonderful people! I would really recommend this B&B to any traveller, excellent time is guaranteed! Oh and a suggestion, don't forget to check out their site: www.cataniacitycenter.com, they also organize excursions to the Ethna!!
The personell are very friendly, extremely helpful. From the day of my booking they went out of their way to make me feel very welcome.
Hotel management was very helpful and accommodating.Carla provided us with lots of information about eating out,shopping and places to visit Getting there was a little difficult if you arrive by boat as we did from Napoli.I requested directions via your website when booking however did not receive a reply as to how to find hotel from the port.
hotel staff the place of the hotel itself - difficult to find
The exellent English speaking staff. Wirless Internet connection. Location close to the centrum and architecture places of interest. Noise in the street.
The staff are fantastic, they made us very welcome and the breakfast arrangements makes it easy to swap info with other guests.
the hotel staff are very kind and helpful! They offered every help they can with my stay there, including picking me up from the airport (you will have to pay but still it's less than the taxi fare), giving me advice/info on my trip plans, making phone calls booking cars for me. Plus, the internet there is free of charge!! I liked my room which is decorated in tranditional sicilian style, and I have the bathroom basically to my own, free apples in the kitchen. In a word I really love it and would definitely stay there next time I visit! if there is anything then I would say the breakfast could be improved :) what we have in the breakfast selection are only bread and cereal and jams.
Internet for free. Staff is very friendly, flexible and helpful.
The location is great. The showers are too small.
Location was perfect for city sights and walks. Lack of breakfast in the hotel.
convenient location no elevator (when luggages are heavy)
Its location. We were given a room on the very top and it was tiring as there were many steps to go up.
great location on the piazza duomo, beside the fish market and at the foot of via etnea. you cannot get any more sicilian. only downside of the location is the noise of the adjacent streets since the piazza is very busy
Central location. Booking.com incorrect appearance of the page.Taormina hostels appeared, it was only 43 km between the two place.No lift. Narrow corridors. Terrible traffic.
Breakfast not served in hotel meagre choice. Dirty very small shower room. Very hard beds, pillows like bricks.
Hotel location was excellent, right in front of Duomo. Room was spacious. Staircase a bit difficult to manage with luggage. Luckily receptionist offered to have my luggage taken up.
Great location in the centre of Catania overlooking Plaza Duomo. Noisy during the day......not a problem as we weren't there! 3 mins walk to the bus station to/from the airport. Minor point - no kettle for hot beverages in the room.....is that common in Italy?