Overview

Sonesta Hotel Cartagena

Carrera 9 No 35 104 Barrio La Boquilla, Cartagena, Colombia
+57 5653 5656

฿ 3,087+

Overall guest ratings

7.5/10 Good
Based on 1,323 reviews

Review highlights

  • 8.3
  • 7.7
  • 4.5
  • 4.3

Good to know

  • Professional service

Nearby

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    About

    Located in La Boquilla, this hotel is within a 15-minute walk of Murallas de Cartagena de Indias, Colombia and La Boquilla Beach. Puerta del Reloj and San Felipe de Barajas Castle are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • No smoking
    • Pets not allowed
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,323 reviews
    • 8.3 "Breakfast is good."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
    • 6.7 "Location is acceptable."
      5.0 "Reasonably accessible by car, said 50%."
    • 6.3 "Pool is mediocre."
    • 6.1 "Food is average."
      5.6 "56% thought the dining experience was appropriate."
    • 4.5 "Value below average."
      0.8 "The price was too high for 92%."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      2.7 "73% said rooms were dirty."
      1.6 "Air conditioning was criticized by 84%."
      3.8 "62% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      0.9 "91% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
      2.9 "71% criticized the small bathroom."
    • 4.2 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 3.8 "Wellness & sports facilities were not very nice."
      2.3 "77% didn't like the fitness area."
    • 3.6 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      1.6 "Air conditioning was criticized by 84%."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 859 reviews
    • 8.5 "Breakfast is good."
    • 7.5 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
    • 6.5 "Location is acceptable."
    • 6.2 "Food is average."
      6.4 "64% thought the dining experience was appropriate."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.5 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      2.6 "74% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      3.9 "61% found problems with the furniture."
      1.0 "90% said the bathroom was dirty."
    • 4.3 "Value below average."
      0.6 "The price was too high for 94%."
    • 3.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.1 "59% didn't like the unstylish hotel."
    • 3.5 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
    • 3.5 "Not very clean."
      2.6 "74% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
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    Overall rating

    7.5 Good
    Based on 370 reviews
    • 8.0 "Breakfast is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 6.8 "Location is acceptable."
    • 5.4 "Food is average."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.6 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.5 "Value below average."
    • 3.8 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      0.6 "94% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
    • 3.7 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 3.0 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
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    Overall rating

    7.6 Good
    Based on 92 reviews
    • 8.3 "Breakfast is good."
    • 7.7 "Good service."
      8.9 "89% thought the service was very professional."
    • 6.5 "Location is acceptable."
    • 5.3 "Average amenities."
    • 4.4 "Vibe wasn't good."
    • 4.0 "Rooms are not good."
      0.6 "94% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
    • 3.4 "Not very comfortable."
      1.9 "81% thought it was too noisy."
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    Good to know
    "Professional service"
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