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Family friendly hotel,Good location,very friendly & helpful staff and the hotel room was perfect for a family of 4 - very clean & plenty of space.
Very close to city centre although out of city bustle and very quiet
Being near city centre plus easy parking. Parking should be free for customers. No toiletbrush in bathroom.
Smart, modern look, friendly and very helpful staff Not the best location, being near a busy dual carriageway, but close to the City Centre and Cardiff Bay
Everybody friendly and helpful rooms were great would definitely use this hotel and recommend it
Staff were more thna helpful, rooms very clean and comfortable. Would recommend this hotel for sure!
Nice infrastructure, friendly staff it is too noise. The location is not good
Clean, tidy and plenty of parking Very expensive internet access and few tv channels..
The shower is brilliant The beds are very hard!!
The night staff when we came back to check in after the earlier issues were very pleasant. When we arrived at 2pm (check in time) there was a long queue of people trying to check in because the hotel was full that night and didn't have rooms ready. Because there was a big international sports match on that afternoon, we had to leave our bags and hope to check in later because we couldn't wait around for a room to become free. I think this is poor planning, and if the time between check out and check in is only two hours then the hotel has not left itself enough time to clean rooms.