Overview

Clayton Hotel, BW PREMIER COLLECTION

St Mary Street, Cardiff, CF10 1GD, United Kingdom
+44 292 066 8866

฿ 2,439+

Overall guest ratings

8.6/10 Excellent
Based on 4,378 reviews

Review highlights

  • 9.3
  • 8.9
  • 7.1
  • 5.6

Good to know

  • Clean rooms
  • Great shopping
  • Train station is close

Nearby

    show all

    About

    The Clayton Hotel, BW Premier Collection® in Cardiff city offers a newly built, 12-story accommodation with 216 well-appointed air conditioned guest rooms. We're big on charm here, which is perhaps not surprising as we're located in one of Cardiff's tallest buildings! Panoramic views, excellent service and fantastic local attractions all await, as do complimentary Wi-Fi, a laptop safe and tea & coffee making facilities. Conferences are welcome here too, with seven rooms to choose from in a convenient venue. All guests can have access to our fitness room located on Level 2, but if you simply want to relax, few hotels in Wales will welcome you as warmly. Off-site secure parking located on Wood Street (CF10 1EN) 20% discount when staying at hotel. There is no loading/drop off bay at the front of the hotel. There is a loading area at the back of the hotel. Off-site parking charged at 9.00 GBP per day. Enjoy your stay.

    Less More
    bestwestern.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Non-smoking rooms available
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 4,378 reviews
    • 9.3 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "Good access to the airport, said 92%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      8.2 "Hotel security was great, thought 82%."
      7.5 "75% said the booking process went smoothly."
    • 7.1 "Good breakfast."
    • 6.8 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 6.6 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.4 "Only 54% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."
      5.7 "For only 57%, the tv was ok."
      5.6 "56% thought the kitchenette was ok."
    • 5.6 "Average value."

    Overall rating

    8.6 Excellent
    Based on 2,276 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.5 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.4 "Only 54% said rooms were big enough."
      6.6 "Only 66% thought the shower was ok."
      7.0 "70% appreciated the modern rooms."
      5.4 "For only 54%, the tv was ok."
    • 5.6 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      5.4 "Only 54% said rooms were big enough."
    • 5.3 "Average value."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,444 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      7.2 "Easily accessible by car, said 72%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.0 "Internet works."
      6.4 "64% thought the wifi quality was ok."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.2 "Only 52% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
      6.5 "Only 65% thought the shower was ok."
    • 5.9 "Average value."

    Overall rating

    7.7 Good
    Based on 43 reviews
    • 9.0 "World class service."
    • 9.0 "Terrific location."
    • 7.5 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 5.4 "Average comfort."

    Overall rating

    8.5 Excellent
    Based on 612 reviews
    • 9.0 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.9 "Only 59% thought the shower was ok."
      5.3 "Only 53% thought the furniture was functional."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
    • 5.1 "Average value."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close