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Best Western Le Donjon Les Remparts

2 Rue Du Comte Roger, Cite Medievale, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 23 00

฿ 3,450+

Overall guest ratings

8.4/10 Excellent
Based on 1,761 reviews

Review highlights

  • 9.1
  • 8.5
  • 6.6
  • 6.0

Good to know

  • Accessible parking
  • Comfortable beds
  • Pleasant hotel grounds

Nearby

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    About

    Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The BEST WESTERN Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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    bestwestern.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Spa
    • Express check out
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,761 reviews
    • 9.1 "Terrific location."
      7.0 "Great parking, according to 70%."
      8.8 "88% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.3 "93% were happy with the shuttle service."
      8.3 "83% were impressed by the valet service."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 6.1 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
    • 6.0 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."

    Overall rating

    8.4 Excellent
    Based on 1,444 reviews
    • 9.2 "Terrific location."
      7.4 "Great parking, according to 74%."
      8.8 "88% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.1 "91% liked the proximity to shopping."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.9 "Average value."
    • 5.8 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."

    Overall rating

    8.5 Excellent
    Based on 228 reviews
    • 8.9 "Location is great."
      9.0 "90% thought parking was inexpensive."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 6.7 "Breakfast is mediocre."
    • 6.4 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 5.7 "Vibe was decent."

    Overall rating

    7.9 Good
    Based on 88 reviews
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.6 "Breakfast is mediocre."
    • 6.6 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 6.0 "Vibe was decent."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Accessible parking"
    "Comfortable beds"
    "Pleasant hotel grounds"
    data provided by TrustYou

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