Overview

Riu Palace Peninsula

Blvd. Kukulcan Km 5 5, 77500 Cancun, QR, Mexico
+52 998 848 8090

฿ 9,017+

Overall guest ratings

8.9/10 Excellent
Based on 1,579 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.7
  • 6.5

Good to know

  • Great menu
  • Great view
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    The Riu Palace Peninsula All Inclusive resort stands right on a private white-sand beach lapped by turquoise water. Ferries to Isla Mujeres leave from a terminal a 12-minute drive away, and souvenirs are on offer just across the street at Plaza Caracol shopping mall.

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    Amenities

    • Babysitting or child care
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Restaurant
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,991 reviews
    • 9.6 "Excellent breakfast."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.0 "90% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
      8.3 "83% enjoyed the lobby entrance."
      9.6 "96% said the facilities were very new."
      8.6 "86% loved the terrace."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.4 "Housekeeping was great, according to 74%."
      10.0 "Lovely pool/beach service, according to 100%."
      10.0 "Excellent childcare, thought 100%."
    • 8.7 "Location is great."
      9.9 "99% appreciated the closeness to the beach."
      8.2 "82% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.3 "City centre within easy reach, said 93%."
    • 8.2 "Vibe was good."
      8.5 "85% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      8.3 "83% enjoyed the lobby entrance."
      9.3 "93% thought the hotel was luxurious."
    • 6.5 "Rooms are ok."
      5.9 "Only 59% thought the furniture was functional."
      7.0 "70% appreciated the modern rooms."
    • 5.1 "Average comfort."
    • 3.7 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 1,473 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.2 "Food is delicious."
      7.9 "79% loved the menu selection."
    • 7.8 "Good location."
      9.8 "98% appreciated the closeness to the beach."
    • 6.8 "Rooms are ok."
    • 5.3 "Average comfort."
      5.6 "For only 56%, the noise level was all right."
    • 4.3 "Internet is poor."

    Overall rating

    8.7 Excellent
    Based on 517 reviews
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
    • 8.9 "Location is great."
    • 8.5 "Generally very clean."
      7.4 "74% said rooms were clean."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.4 "Vibe was good."
      8.0 "80% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
    • 6.5 "Rooms are ok."
    • 5.3 "Average comfort."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great menu"
    "Great view"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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