Overview

Hyatt Ziva Cancun
Top Resort Hotel

Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancun, QR, Mexico
+52 998 848 7000

฿ 12,710+

Overall guest ratings

9.4/10 Excellent
Based on 2,029 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.2
  • 4.1

Good to know

  • Clean rooms
  • Nice building
  • Friendly service
  • Great view

Nearby

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    About

    Located in Cancun's most sought after location, Hyatt Ziva Cancun is a resort offering a luxury all-inclusive vacation with a village like atmosphere that connects all of its best. Gorgeous beaches, entertainment, sophisticated dining venues, teen zones and kids' areas.

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    Hyatt

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Gift shop
    • Indoor pool
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Playground
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Adults only
    • Business centre
    • Laundry facilities
    • Spa
    • Child pool
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 2,029 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.2 "82% liked the proximity to sightseeing."
      7.9 "Good access to the airport, said 79%."
    • 9.3 "Awesome vibe."
      9.5 "95% thought, the hotel was modern."
      8.6 "86% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
      8.7 "87% enjoyed the lobby entrance."
    • 9.2 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      8.7 "87% enjoyed the lobby entrance."
      9.7 "97% said the facilities were very new."
      10.0 "100% thought the architecture was beautiful."
      7.5 "75% loved the terrace."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      8.2 "82% said the reception staff was great."
      7.9 "79% were happy with the room service."
      8.1 "Lovely bar service, according to 81%."
      10.0 "100% said the concierge service was amazing."
      7.3 "Excellent childcare, thought 73%."
      8.0 "Lovely pool/beach service, according to 80%."
      8.6 "Hotel security was great, thought 86%."
    • 4.1 "Internet is poor."

    Overall rating

    9.6 Excellent
    Based on 1,115 reviews
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      10.0 "100% thought the architecture was beautiful."
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "Excellent wellness & sports facilities."
    • 8.9 "Vibe was good."
      9.5 "95% thought, the hotel was modern."
      8.1 "81% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 8.7 "Rooms are great."
      9.9 "99% thought the view was good."
      8.8 "88% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      7.8 "78% enjoyed the furniture."
      8.6 "86% appreciated the modern rooms."

    Overall rating

    9.3 Excellent
    Based on 852 reviews
    • 9.4 "Awesome vibe."
      9.6 "96% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.0 "Excellent wellness & sports facilities."
    • 9.0 "Wonderful beach."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      8.1 "81% thought the service was very professional."
      7.7 "77% said the reception staff was great."

    Overall rating

    9.0 Excellent
    Based on 60 reviews
    • 9.4 "Terrific location."
    • 8.8 "Great service."
    • 7.4 "Tasty food."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Clean rooms"
    "Nice building"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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